4640 Tropea Way , Jacksonville, FL 32246, United States
#24 of 169 hotels in Jacksonville
Guests' ChoiceBased on 386 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
8.9
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 27 May 2024
Weathers
United StatesIt was hot in the common areas
The hangout area and conveniences
Stayed in May 2024
Reviewed: 16 May 2024
Pamela
United StatesThe room was big
Stayed in May 2024
Reviewed: 13 May 2024
Alicia
United StatesUpon arriving, my husband and I waited in the lobby for several minutes before being greeted and checked in. No front desk staff were present and there was no note placed for their absence - we were unsure what to do or who to call to be checked in during that time. However, when the staff member returned, they were were kind and got us checked in quickly. Our bathroom mirror was noticeably dirty with black smears in the middle as well.
The breakfast was pretty good! The location was great! There were several restaurants within walking distance to choose from. The tire store next door was convenient for us as we unfortunately picked up a screw on the way.
Stayed in May 2024
Reviewed: 4 May 2024
Daniele
United StatesBreakfast
The breakfast was ok, but I couldn’t only eat 2 pancakes.
Stayed in April 2024
Reviewed: 4 May 2024
Jonathan
United StatesNothing
Staff
Stayed in April 2024
Reviewed: 22 April 2024
Socorro
United StatesBe everything was what we expected. You guys rock. Thank you to all the staff. You made our stay a memorable one.
Breakfast was good, room was clean,
Stayed in March 2024
Reviewed: 18 April 2024
Shelly
United StatesOne thing I’d change - I had a handicapped accessible room, which was surprisingly accommodating, except the squeeze bottles for toiletries. I have a deficit in my left hand that makes it very weak and experienced difficulties using it. Someone who has had a stroke or other disability might have significant trouble. But really, an exceptional property altogether!
I’m actually from Jax Beach, but booked a staycation here for my husband and I after an Icemen game. The staff was super friendly and helpful and everywhere I went onsite was clean, including my spacious room. There are tons of snacks available in the lobby as well as a nice continental breakfast.
Stayed in April 2024
Reviewed: 16 April 2024
Shawnese
United StatesCustomer service
Stayed in March 2024
Reviewed: 25 March 2024
Joy
United StatesEverything was great.
There was a large assortment of choices available. Everything was great.
Stayed in March 2024
Reviewed: 3 March 2024
Rachel
CanadaBreakfast was awful
Everything else was perfect
Stayed in February 2024
Reviewed: 1 March 2024
Saundra
United StatesYou could tell the top to the hot water carafe was interchanged with the one from the coffee carafe, as it made my hot tea taste like coffee.
Location was perfect and breakfast wasn’t too bad.
Stayed in February 2024
Reviewed: 15 February 2024
Dayron
United StatesNothing
Everything
Stayed in December 2023
Reviewed: 28 January 2024
Tony
United StatesArea it’s in and the safeness
I love the cleanliness of the hotel and the fact it’s not busy area
Stayed in January 2024
Reviewed: 25 January 2024
Keosha
United StatesI overly enjoyed my stay. The hotel was very nice and clean. The location was also a plus close to many different restaurants and stores for great shopping. I'll definitely be booking here again.
Stayed in January 2024
Reviewed: 25 January 2024
Leslie
United StatesClean and comfortable
Stayed in January 2024
Reviewed: 23 January 2024
Gregori
United StatesNothing.
Rooms are very spacious and clean. Breakfast had good variety and was included in our stay. Front desk staff was very nice and friendly. Parking was also free. The location was incredible with lots of options such as restaurants and stores.
Stayed in January 2024
Reviewed: 20 January 2024
Shawnese
United StatesOver charged
Stayed in December 2023
Reviewed: 20 January 2024
Shawnese
United StatesOver charged
Stayed in January 2024
Reviewed: 20 January 2024
Shawnese
United StatesI’ve been booking on line for the last few months, and the price changes when I check in at the location. That’s a problem, I am due some adjustments in lieu of.
Stayed in January 2024
Reviewed: 31 December 2023
Sherrod
United Statesnothing
breakfast and location was great
Stayed in December 2023
Reviewed: 27 December 2023
Nayakarina
United StatesI loved everything ;)
The modern/contemporary look besides the main lobby which is equipped with lots of entertainment for my family Christmas celebration from the little ones to the adults and my schnauzer son!!
Stayed in December 2023
Reviewed: 5 December 2023
John
United StatesBreakfast was mediocre
Great location, nice amenities, and clean.
Stayed in December 2023
Reviewed: 29 November 2023
Shawnese
United StatesAlways a smile and clean fully stocked
Stayed in November 2023
Reviewed: 19 November 2023
Victoria
United StatesNothing
Everything
Stayed in November 2023
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