Very good, lots to choose from

Stayed in April 2024

The staff were awesome.

Stayed in March 2024

I wish they had coffee maker and microwave in the room or available on request.

Amanda (front desk) and Vanessa (breakfast coordinator) had incredible personalities. Greeted ever person ever morning with a huge smile and Good morning. Both were knowledgeable about the area to help you find what you needed. They both made my stay and one of the reasons I would stay again.

Stayed in February 2024

We left before breakfast was served. There were a number of food items available for sale and a microwave. The lobby had nice areas for study and gathering as well as games for all ages.

Stayed in February 2024

I found a empty liquor bottle on side of bed

I loved the beds hot water location staff breakfast was so great

Stayed in February 2024

More items for breakfast

Close to My kids

Stayed in January 2024

The curtains were broken. Last stay the tv was broken. A lot of repairs need to happen!

Location

Stayed in January 2024

2 of the lights in the room didn't work, one was falling off the wall.

Stayed in December 2023

Would have preferred a main level room as requested but Booking. Com did not follow through with our request. Expected sparse furnishings but another chair would have been nice.

Location was perfect and met our needs. Breakfast was fine, enjoyed the pancake machine! Front desk staff was exceptionally helpful and friendly! Loved the brightly colored decor.

Stayed in December 2023

Free breakfast was poorly prepared. We had to give up the waffle b/c it was not working.

Stayed in August 2023

smoking section outside was awful cig butts everywhere no ashtrays and several dirty employees sitting there griping about how they hate working at Tru

room

Stayed in August 2023

Everything but the price of the pop

I was very nice but the drinks pop was ridiculous price.

Stayed in September 2023

Clean

Stayed in August 2023

Room needs carpet

Stayed in August 2023

The carpet in the hallways and elevator was grungy.

The room was very clean and the bed was comfortable.

Stayed in September 2023

Staff not very friendly no matter the interaction from front desk people to the breakfast person and so on

Was clean and modern looking with nice comfortable beds

Stayed in September 2023

We were not informed that we would be charged a $25 deposit on the rooms.I always use a certain card to pay for things online due to being hacked so many times. I only put the amount of money necessary onto the card so when they charged 2 fees of $25, it caused one of my payments to be denied. I did not realize this until we were leaving the hotel so we had to rush to add money to the card so we could get the bill paid. It was a bit stressful and could have easily been avoided had I been told about the deposit ahead of time. Other than this, our stay was GREAT❤️

Property was very nice, updated, and had lots of amenities! Breakfast was GREAAAT❤️Loved the gym and pool. Rooms were pretty and beds were extra clean and comfy! Staff was very friendly and helpful.

Stayed in July 2023

Tru By Hilton in Monroe, OH, and overall, it was a decent experience. The hotel's location was certainly its standout feature – conveniently situated near the Ark Encounter, which made it a suitable choice for visitors looking to explore this attraction. One of the highlights of this hotel was the presence of a kids' play area. This was a thoughtful addition, as it provided a space for children to unwind and play, adding a family-friendly touch to the stay. The proximity to the Ark Encounter was a major plus, making it easy to access the attraction without spending too much time on the road. However, there were a few areas where the hotel fell short. The breakfast options left much to be desired. While the availability of breakfast is always a welcome amenity, the limited choices were disappointing. A more varied selection would have certainly improved the overall dining experience for guests. Another notable downside was the size of the rooms, which could pose a challenge for families with two kids. The rooms felt a bit cramped, making it somewhat difficult to manage with children. Additional space would have been appreciated to ensure a more comfortable stay for families.

Tru By Hilton in Monroe, OH, offers a convenient location for visitors interested in exploring the Ark Encounter. The inclusion of a kids' play area was a nice touch, catering to families with young children. However, the limited breakfast options and relatively small rooms were areas that could use improvement. If you're primarily seeking accommodation near the Ark Encounter and are willing to make some compromises, this hotel could be a suitable choice. With a few enhancements, it has the potential to provide an even better experience for its guests.

Stayed in July 2023

Bad breakfast. Expensive for the location.

Coffee anytime.

Stayed in August 2023

The window blind didn’t work. The pillows weren’t my favorite.

Location was good, price was decent. Places to sit and spend time outside of room.

Stayed in August 2023

The indoor pool was freezing, we got in for the kids but it was short lived because the temperature was not enjoyable all of us were freezing. Only bad thing about our stay

Great value, updated nice rooms for the price.

Stayed in August 2023

Missed having a microwave and coffee maker in the room. One of the lamps nex to the bed didn't work and the window blind was broken and couldn't be opened. Reported those maintenance item to staff. She wrote them down and was going to get them fixed.

Comfortable bed. Nice size bath.

Stayed in August 2023

neighbors were loud, walls were thin

was a nice area

Stayed in July 2023

4 dollars for a bottle of water

Stayed in July 2023