The Pancake

The breakfast was a moderately pleasant experience, although it did rate 4/10.

Stayed in May 2024

Very clean!

Stayed in May 2024

The breakfast left a bit to be desired, although free. Was told a replenishment of eggs were on the way, after 6-7 minutes and no new eggs, all employees disappeared and I gave up waiting. After a week of traveling with a new hotel each day, and the previous few facilities offering free laundry machines, it's highlighted for me how ridiculous the whole process of ATM, breaking $20 bills, making change to get quarters, etc. is in this (and most) hotels. King Bed room was cramped.

Great facilities, plenty of activities, great pool area, convenience shop, virtual golf, game room, etc. Nearby the massive Providence Shopping center, any type of store you would need.

Stayed in May 2024

N.N.

Great location, easy check-in, live the digital key, very clean!!

Stayed in April 2024

$75 seems excessive for a pet fee.

Super clean, modern and comfortable. Wonderful restaurant and bar. Great location convenient to I-40 travelers. Walking distance to restaurants and stores.

Stayed in April 2024

Couldn't get Wi-Fi to work. Check in was slow. Had to wait while the girl was on the phone making reservations and she was the only one checking ppl in. Bfast could have been better selection.

Very clean, comfortable beds and pillows

Stayed in April 2024

Clean but hospitoley if i could make that a word. Very friendly though. Breakfast is everything in hotel stays. Cannot emphasize that enough.

Stayed in February 2024

Room a bit small

Quiet, good amenities and clean. Breakfast was OK

Stayed in April 2024

nn

Location, very friendly, helpful staff, easy check-in, check-out

Stayed in March 2024

Rooms did not have microwave.

Nice and clean plus friendly staff.

Stayed in March 2024

When we first checked in, the room was really hot. Turned the air on and down and felt like forever before the room felt cool. We went to dinner and came back and it was nice at that point for bed. Otherwise the room was nice and clean. The beds were comfy and shower was nice.

The breakfast was amazing!! Myself and the friends i came with raved about it. You do have to keep your key card to get in, so dont check out before eating! Location was close to everything. The pool table was fun and have Topgolf simulator that the guys enjoyed.

Stayed in February 2024

Na

Everything

Stayed in January 2024

The only thing that was so so was the breakfast.. mostly bread and sugar.. I did have the eggs but I do not like them cooked that way, so it might have just been my pickyness. It was a good stay overall

The staff was excellent, Racheal at the front dest was very polite and quick to get us checked in. The rooms were super clean and tight. The pool was nice and the foyer was huge.

Stayed in August 2023

We don't mind taking the stairs but it wasn't a great first impression. There were broken bottles of beer to walk over. Room was small.

Room seemed very clean. Shower was nice. No carpet in the rooms is great. Bed was comfortable.

Stayed in July 2023

The breakfast was unfortunately extremely underwhelming. There was very little available option wise and the main attraction (the pancake maker) was broken.

Everything was super nice, comfortable and clean

Stayed in July 2023

One of the two elevators was inoperable, so the employees of the hotel were continually blocking the elevator with their equipment. They would hold it on one floor for several minutes while they took their time doing their work. When I said something to one man, he said, "Oh well, that's the way it is." The breakfast was a joke. No one was replenishing the food, and most items were empty. When we checked in, there were no luggage carts as other guests left them outside their rooms, and no one returned them. This hotel is way overpriced for what you get.

Clean. The staff at the desk were nice.

Stayed in July 2023

The receptionist was on the phone with her uncle when checking in. We were confused as to whom she was talking to. The bar staff could have been more helpful.

The restaurant is very nice, staff at restaurant is amazing 👏 Had a pool and a patio, felt secure because all the doors require a key card.

Stayed in June 2023

No coffee maker in room.

Stayed in May 2023

check in

very nice. computers were down and couldn’t check in for awhile which was frustrating.

Stayed in May 2023

do not rely on the breakfast. I chose this place for the breakfast included and the nice outdoor pool, but the breakfast was skimpy and they quickly ran out of pretty much everything. all that was left were eggs, cereal, and toast two of our mornings during our stay. the pool was lovely, but throughout 4 days of rain, they left the pool towels and all seat cushions outside and they didn’t replace them so it all smelled like mildew when the sun did come out.

the staff was friendly enough, the room was clean and comfortable, the location was perfect for a hotel in Mount Juliet.

Stayed in May 2023

THE AUTOMATIC DOOR ,,,i think is a small dangerous when you are with children and the door closes by itself when you got VERY HOT COFEE..

ALL GOOD!!!

Stayed in March 2023

the distinguished between the HGi side vs the tru side. NO WHERE TO PUT YOUR CLOTHES?! our room was outside of the pool on the second floor and the music outside was so loud at the pool.

staff and prepared coffee in the lobby at all hours.

Stayed in February 2023

The rooms was tiny!

The hotel is new and offered a lot of socializing in the lobby.

Stayed in October 2022

pool could be viewed by people playing pool and the lobby- a grass screen set up in that corner would be nice, pool had leaves and cigarette buts in it, the lighting in the room could be a bit brighter in the bathroom and by the door/ mirror area.

location, gym, pool, breakfast, cleanliness of room, staff were polite and helpful only short drive to Nashville, right near great food selections, movie theater and mall

Stayed in December 2022