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  5. Reviews of Tru By Hilton Oklahoma City Nw Expressway

Reviews of Tru By Hilton Oklahoma City Nw Expressway 3 stars

4100 NW Expressway, Oklahoma City, OK 73116, United States

#50 of 171 hotels in Oklahoma City

Guests' Choice

Review score

Based on 283 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The parking lot is not adequate for the size of the hotel. I drove around and round trying to find a spot that did no belong to the dental office next door. Very frustrating.

    The room was very clean, and the bed was comfortable. The staff was great.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very pleasant and nice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Need microwave in rooms, need better pillows or at least 4 pillows on bed

    Breakfast and location was nice.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Nice hotel but overpriced and overrated
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    1. Staff wasn’t always available especially at night. 2. No microwave in the room 3. Faulty pancake making machine

    Clean

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Great location, clean nice rooms, good breakfast and facilities but loud traffic noise
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The noise of the freeway was loud. It was noisy all through the night. I had a room facing the freeway.

    The location of as close to my office

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Second time we have stayed there.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Breakfast was good, needed more sitting as there there was a big crowd there and seating was a little crowded, especially for older people who don't like sitting on high seated chairs.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Other words the hotel were decent for stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    My room was noisy.

    Pretty good.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    rooms too small

    Staff/ breakfast

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Pancake maker had issues and kept clogging even after staff cleared the issue. It would make a few then stop

    Pancake Maker

    Stayed in January 2024

  • Reviewed: 26 December 2023

    9.0
    Great location and amenities for the price. Not my first stay, and it won't be the last!
    • Leisure trip
    • Solo traveller
    • King Room with Bath Tub - Mobility and Hearing Access
    • Stayed 2 nights

    This isn't a complaint, but it would be helpful to have just a little more traction in the bottom of the tub to help avoid slips. And also more water pressure, but the hot water was plentiful.

    The breakfast included good protein and both warm & cold options. The staff were very friendly and helpful. I really appreciated all the extra handrails in the restroom, you don't see that very often. I have seen others say there wasn't enough storage to hang clothes or the rooms were small. Neither was true in my case. And the rooms were very clean.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Great deal in OKC that's comfortable and clean
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    The breakfast and coffee was not great, but it was okay.

    Super affordable hotel right where I needed to be for a business trip. The staff was super friendly, and everything was very clean and comfortable.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Very good
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    There were no microwave in the rooms

    The hotel was awesome

    Stayed in November 2023

  • Reviewed: 27 October 2023

    8.0
    Very good value, good breakfast, good location
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable, clean, good location for what we were doing

    Stayed in October 2023

  • Reviewed: 18 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    We were coming in very late at night, did contact less check-in but didn't work and still had to check in at the desk. Ideally, if the app would work correctly that isn't needed and wasn't really happy to do that with two tired kiddos that just wanted to go to bed. Also guy working desk in the morning instead of being at the desk was sitting at a table just working on his computer. Everytime someone came to checkout it was like they were inconveniencing him because he had to get up and work the front desk. Not a great look...

    Room was clean, location was fine and good hotel overall for a solid price.

    Stayed in September 2023

  • Reviewed: 10 July 2023

    9.0
    I was satisfied and would stay there again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lighting inside of the rooms are poor.

    The location was close to the airport. The hotel was also very nice. The bed was also super comfortable.

    Stayed in July 2023

  • Reviewed: 31 May 2023

    8.0
    Good overall but a little noisy trying to sleep at night with traffic on expressway
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Loud at night due to expressway near by, Room was warmer than expected even after turning temp down

    Stayed in May 2023

  • Reviewed: 29 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like the misinformation that transpired between booking. com and the front desk and myself.

    The room was nice. A bit small but ok. There was a candy bar wrapper left in the room over the TV. Left from previous guest, I'm guessing.

    Stayed in May 2023

  • Reviewed: 18 March 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Clean room, good breakfast, nice staff.

    Stayed in March 2023

  • Reviewed: 11 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff seemed very unprofessional. When we first arrived I went to the desk to register. No one was around. There were several people sitting there. I assume they were waiting for rides, Uber etc. They naturally were all on there phones. Then after a few minutes one of them. Came up to the desk and started to login to the computer. For some reason she was having difficulty. Kept trying multiple times. Finally she has to go get help. All this time she didn't say a word to me. Then her supervisor got her logged in. Got thru the registration ok. Room was nice. Went to leave the next day. Lady at the counter was there dressed in clothing that I would describe at kicking around clothes. Most hotels u go to have uniforms that tell the public I work here. Not this place. Being in the service business for 46 years I tend to measure how a staff is trained and how they represent the place of business. This location was just terrible.

    Stayed in March 2023

  • Reviewed: 2 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are nice but a bit tight.

    Keith at front desk was excellent. Recommended restaurants, found room that did NOT have pets recently. I have allergies and have difficulty finding lodging that doesn't t give me a reaction.

    Stayed in March 2023

  • Reviewed: 2 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    Fire alarm because someone burned a bagel

    Cleanliness

    Stayed in January 2023

  • Reviewed: 18 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom shower was messed up

    That the staff was very friendly

    Stayed in November 2022

  • Reviewed: 6 January 2023

    7.0
    it would have been great If the bed was more comfortable
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    beds really uncomfortable

    location

    Stayed in December 2022

  • Reviewed: 29 August 2022

    8.0
    Overall it was good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed did not feel sturdy and not enough pillows

    Staff was very accommodating when I asked for different room on lower floor. Also I love the location of the hotel easy to get to a lot of places like food and fun.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    8.0
    It was nice
    • Business trip
    • Solo traveller
    • King Room with Bath Tub - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    It was good

    Stayed in August 2022

Showing 1 – 25

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