2607 Broad Street , Sumter, SC 29150, United States
#3 of 17 hotels in Sumter
Guests' ChoiceBased on 419 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
9.0
Staff
9.1
Value for money
8.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Benjamin
United StatesBreakfast was ok could been a little better but it was fine
Stayed in May 2024
Reviewed: 4 May 2024
Kenneth
United States3 night stay 1 morning I hung the do not disturb be cause I didn't wan
Stayed in May 2024
Reviewed: 28 April 2024
John
United StatesNothing
Good
Stayed in April 2024
Reviewed: 30 March 2024
John
United StatesEV charging station had a fee. Rooms are so scarce, basic. For the same price you can get a room with a closet and comfortable chair.
Good location.
Stayed in March 2024
Reviewed: 30 March 2024
Ray
United StatesNothing bad to report.
Clean facility, housekeeping staff were exceptional and the night workers when checking in where all exceptional.
Stayed in March 2024
Reviewed: 4 March 2024
Almudena
United StatesNo drawers or closet , towels were rough
Location, shower, breakfast, bed, teas
Stayed in March 2024
Reviewed: 26 February 2024
Karen
United StatesEggs cold and rubbery, pancake machine was acting up, just not enough selection compared to when we stayed at a Holiday Inn express
Plenty of seating
Stayed in February 2024
Reviewed: 21 February 2024
Danielle
United StatesI loved everything
Love this hotel
Stayed in February 2024
Reviewed: 19 February 2024
Danielle
United StatesThe rooms are clean and great customer service.
Stayed in February 2024
Reviewed: 10 February 2024
Paula
United StatesNothing
Close to everything, clean and great customer service
Stayed in February 2024
Reviewed: 28 January 2024
Matthew
United StatesConvenient
Stayed in January 2024
Reviewed: 11 January 2024
Courtney
United StatesI did hear the people next door but they did calm down as it got later in the evening.
The staff was pleasant and gave me the room I asked for and also made sure me and my battle buddies were on the same floor and not far from each other. The experience was 10 out of 10.
Stayed in January 2024
Reviewed: 2 January 2024
Deborah
United StatesGreat location, in terms of other services - such as restaurants and retail.
Stayed in January 2024
Reviewed: 1 January 2024
Ann
United StatesNo complaints
Breakfast was great. Location was easy to reach and near restaurants.
Stayed in December 2023
Reviewed: 23 December 2023
Belita
United StatesThe noise from the highway.
Nice, Clean and safe.
Stayed in December 2023
Reviewed: 22 December 2023
Thechoice84
United StatesOne of the better hotels in Sumter
They have a lot to offer the lobby is awesome just a little over priced for a week day in Sumter South Carolina
Stayed in December 2023
Reviewed: 16 December 2023
Pamela
United StatesGreat Stay!
Stayed in December 2023
Reviewed: 11 December 2023
Danielle
United StatesN/A
The hotel and the rooms were so clean The front desk staff was very nice and friendly.
Stayed in December 2023
Reviewed: 7 December 2023
Wilhelm
United StatesMore parking
Stayed in November 2023
Reviewed: 25 November 2023
Simona
United StatesThe maid walked into my room without knocking at all I didn’t feel safe
Location cleanliness
Stayed in November 2023
Reviewed: 23 November 2023
Tiffany
United StatesAll was well.
The location was great and it was clean.
Stayed in November 2023
Reviewed: 19 November 2023
Samantha
United StatesAll was great!
Updated and clean
Stayed in November 2023
Reviewed: 18 November 2023
David
United StatesThe 1hr pool time reservation! Nice to be able to let the kids have a bigger splash lol
Stayed in October 2023
Reviewed: 6 November 2023
Henry
United StatesNo pens and papers and hotel
Very comfortable
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content