I paid this stay in full through booking.com, then at the property, they charged my card for the full amount of the stay again, not the security deposit.

Great amenities, staff friendly and quick to assist with anything we needed.

Stayed in May 2024

N/A

The location was great. Lots of restaurants and attractions within walking distance. The staff were amazing! Everyone made sure our needs were met.

Stayed in March 2024

Room was noisy…we were right next to the elevator and I could hear it all night

Location, room was really nice, staff (especially MyLetta at the front desk) were excellent

Stayed in December 2023

Staff didn't seem as knowledgeable about the city. I had asked for directions to an event that occurs the first Friday of every month and the front desk was unfamiliar with it and then gave me wrong location. Wasn't given any assistance with bags when I arrived unfortunately. Lastly, wish I was reminded breakfast was included. I had forgot and didn't know I prepaid for it.

The room was large and clean! was very happy with the facilities. I was able to check in early when I arrived. Location was perfect for most things I wanted to do and/or needed to get to.

Stayed in March 2023

the price. it is downtown but could’ve been more affordable since the room wasn’t big.

super clean, excellent location, wonderful staff

Stayed in July 2022

OK

Stayed in May 2022

beautiful setting, exceptionally comfortable bed, location was convenient to area restaurants

Stayed in February 2022

Wish there was a pool!

The bed was comfortable, the room had a beautiful view out the window, the entire hotel has beautiful decorations.

Stayed in September 2021

Good

Downtown

Stayed in August 2021

We did not like being confronted by the valet manager about gratuity. It was extremely unprofessional and made our stay very uncomfortable. Self parking was unavailable, valet was the only option.

Hotel is beautiful, location is great, staff members of HOTEL were accommodating.

Stayed in August 2021

Rooms were small

Located downtown Tulsa, we were able to safely walk everywhere at night. Surprised to find so many good restaurants within walking distance. There was a wedding going on + grooms party was on our floor. Was concerned it would be noisy + it wasn't at all.

Stayed in June 2021

The only thing I did not like was that I placed my order for breakfast the night before and I did not receive my breakfast at all the next morning. I didn't try to order breakfast again but maybe another time.

I loved the entire experience. I felt welcomed and safe. I would recommend to anyone I know who needs a place to stay in the Tulsa area. I loved the food also, very delicious. I did not try out the bar area but that was awesome that that was something that was available.

Stayed in June 2021

Design and cleanliness and location and STAFF

Stayed in April 2024

Loved the Art Deco, the restaurant on the property was fabulous!!

Stayed in March 2024

The hvac blower in our room was very loud. We informed staff at checkout

Beautiful, historic, excellent staff, great food and bevs

Stayed in March 2024

Breakfast service was not very good. Slow and took a long time to be seated and served although very few customers were there. Food was okay

Stayed in February 2024

Can’t complain

The history, details, the views, all of it we just loved!

Stayed in January 2024

It was difficult to have valet parking. The day I arrived there were construction around the entrance. Also the air conditioner unit was very loud when it would come on.

The decor, cleanliness, and location.

Stayed in July 2023

Staff is unhelpful, old AC is loud and starts and stops all the time. Plenty of rooms they have and unwilling to accommodate.

Stayed in June 2023

The room was incredible and the staff was excellent. I really enjoyed the food and staff at the restaurant. Also having an ice cream shop next door was a plus.

Stayed in May 2023

Had emailed ahead of time about champagne or something special in the room when my long distance boyfriend and I arrived. There wasn't any, so when I asked the manager she told me they don't do that. When I showed her the email FROM the hotel saying they were going to do that, she didn't honor that and said sorry, we don't give out free stuff. Even though I had the emails showing the entire convo. Manager seemed to not care a bit and was not accommodating or friendly.

The location was great.

Stayed in February 2023

Great experience! Very clean and quiet hotel. Convenient location. The room was very nice and clean. The bathroom was excellent! Breakfast was delicious, really good.

Stayed in January 2023

I had a confirmed reservation fir a king-size premium room. I arrived early. The front desk assigned a king-size premium room but it wasn't ready. When I came back, they assigned a small queen sized room. They wouldn't return the price difference. Said I should call Booking.

Stayed in September 2022

Check in slow. Understaffed. Breakfast was to be included w stay and Hilton points. Was not included after eating. No staff at front desk for lengths of time. Lines of people waiting. Shuttle behind schedule

Breakfast and restaurant. Location. Bed

Stayed in September 2022