The dinner wasn’t that good, the chicken was too dry and over spiced. Dinner for kids it’s over priced.

Location is great.

Stayed in April 2024

Everything!

Stayed in March 2024

The heating system did not work well, and the fireplace is pretty ineffective, but the staff were excellent in trying to help out.

Beautiful, quiet location. Excellent staff. It is on the other side of the lake to downtown, which is a short drive away. This is a conference hotel rather than a holiday resort, so be prepared for no TV in the room (although the internet access works well), and limited meal times and selection.

Stayed in February 2024

The cabin we had was a little far from where we were parked. The incline to get to the room was somewhat challenging, especially for my father who has a bad knee and is in his 60's. We were not even allowed to take the car closer to the room to unload our stuff, while made it difficult and exhausting to make multiple tripps with the incline, and in the heavy rain. The hot tub a decent size, but it was not hot and the water was at room temperature. It also smelled a little like pee and appeared to have not been cleaned. Otherwise, the place was enjoyable overall, and the kids enjoyed the arts and crafts room. The arts and crafts lady could have been a little more helpful, but nevertheless, we made the most of it.

We loved the coziness of the cabin and the amentities offered. The front desk staff were gracious and helpful, and it was nice that they had fresh cookies and coffee when we arrived. The chalet was really clean and inviting, and the kids enjoyed the fireplace. The lodge had games to play, and many recreational activiites to keep the whole family entertained and busy. The movie night was enjoyable, and the kids had fun going for an outing outside of the chalet.

Stayed in February 2024

Lighting

The games and activities available

Stayed in February 2024

The cabins were a tad on the noisy side, especially walking the upstairs and anywhere around the stairs. Neighboring unit had young kids who woke up at the crack of dawn and were noisy as all hell

Beautiful property with historic value!

Stayed in February 2024

No TV in the rooms.

The sleeping arrangements and 2 bathrooms.

Stayed in February 2024

Classic. Tradition.

Stayed in February 2024

Cabins were amazing. Very cozy. We loved using the wood burning fireplace. The staff restocked the wood outside the cabin. Very clean and comfortable. The 2nd bed loft above was so much fun for family. And loved that there was no TV. FYI, they do have refrigerator in the room. The lobby staff were always available for questions. Nice close by hike by the lake. About 7 minutes from the village. Oh, they stocked some coffee, fruits and pastries in the lobby in the morning.

Stayed in January 2024

Room wasn’t ready even though check-in was at 4pm. Got our key around 5:05pm, we were offered a free breakfast buffet to compensate for the delay. It appears they were short staffed that day.

The cabin we stayed at was clean and perfect for our group. Nice trails at the back and amazing view of the lake from the viewing point.

Stayed in December 2023

Be at flat level because my mom is 90 years old

Arquitectura

Stayed in January 2024

No microwave, can improve on safety since its a big resort, guys were following us to our rooms

Clean,friendly staff, comfortable

Stayed in January 2024

Charming architecture, tasteful decor, inviting place with everything you need to have a great time with kids. The staff went above and beyond, everything was perfect. Bonus for movie night for kids.

Stayed in January 2024

Food was pretty expensive

The property is pretty beautiful, The suite is like a cabin, perfect to feel like you are in the mountains, my children enjoyed the activities that Lake Arrowhead lodge offers.

Stayed in December 2023

Condo would benefit from some renovations

Great location, friendly staff

Stayed in December 2023

N/A

I had a great time with my family the whole staff was very friendly and professional. I was helped by Ruth at the front desk she was very welcoming. In addition I was helped by Kelly in the arts and crafts department she was very helpful.

Stayed in December 2023

N/A

Everything. It was very clean! The good on property was delicious. Staff were very kind and helpful. I would come back. I like that there are no TVs here and you are able to disconnect from the world and enjoy nature.

Stayed in December 2023

Having to pay a $30 resort fee on a rainy day when we couldn't use the facilities.

I liked the setting and the Normandy style chateaus.

Stayed in December 2023

Really nice location. Nice people. Cozy atmosphere.

Stayed in December 2023

Beautiful historic lodge in a picturesque setting.

Stayed in December 2023

No television in the rooms

5 star

Stayed in November 2023

N/a

The property was great, the pool, sport facilities, common areas, all great!

Stayed in September 2023

SERVICE

TENNIS COURT

Stayed in August 2023

Everything , is just perfect!

Stayed in August 2023