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Reviews of Under Canvas Great Smoky Mountains 3 stars

1015 Laurel Lick Rd, Pigeon Forge, TN 37863, United States

#60 of 461 hotels in Pigeon Forge

Guests' Choice

Review score

Based on 43 hotel reviews

9.0

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.8

  • Value for money

    8.1

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Showing 1 – 25

  • Reviewed: 23 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    In the tent to have more larger hooks to hang clothes and towels — Also, shelving on wall close to sink for necessities would be helpful —

    All the staff were very nice and accommodating! Our stay will be for sure very memorable — especially seeing my husband light a fire for us in the tent every morning ~ so useful and somewhat fun at the same time. It was very sweet to see friends and families coming together at the central hang out pavilion for fun and relaxation ~ all unplugged! 👍. We will definitely explore UNDER CANVAS again for future travel & fun!!

    Stayed in October 2023

  • Reviewed: 21 October 2023

    10
    Perfect. Special.
    • Leisure trip
    • Group
    • Deluxe Tent with Private Bathroom
    • Stayed 2 nights

    Staff is what makes this place. so friendly and will go above and beyond. The luxury in the camping is so good when you hit your 40's ha ha! What a great place. Thank you.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Safari Tent with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No wifi

    Pet friendly insanely comfortable king-sized bed Sound of wildlife

    Stayed in September 2023

  • Reviewed: 6 August 2023

    9.0
    Under Canvas Rocks!
    • Leisure trip
    • Family with young children
    • Safari Tent with Three Twin Beds and Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Water never got hot in shower

    Hospitality Tent Serving food Live music Beautiful sleeping tents Very clean!

    Stayed in August 2023

  • Reviewed: 5 July 2023

    10
    lovely stay with a dog
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    everything. the food was good, the tents were location, location was isolated, but still convenient

    Stayed in July 2023

  • Reviewed: 27 June 2023

    8.0
    June 2023
    • Leisure trip
    • Family with young children
    • Safari Tent with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    4 bathrooms for the amount of people was a bit lacking.

    Staff was incredible. Special shout out to Rachel who helped us check in! Food was good. Accommodations were good too. Super job keeping the place clean too!

    Stayed in June 2023

  • Reviewed: 20 April 2023

    10
    would stay here again and again
    • Leisure trip
    • People with friends
    • Safari Tent with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    the overall location

    Stayed in April 2023

  • Reviewed: 1 October 2022

    8.0
    Overall the experience is a must
    • Leisure trip
    • Family with young children
    • Safari Tent with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    our bed was suppeer squeaky I mean you could hear every toss and turn. Over all is pretty expensive.

    if you want to disconnect this is it! Staff is super friendly and they try to make it interesting with yoga and crafts. Water was hot!

    Stayed in October 2022

  • Reviewed: 26 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Safari Tent with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    fun!

    Stayed in September 2022

  • Reviewed: 6 September 2022

    10
    great glamping camping trip
    • Leisure trip
    • Family with young children
    • Safari Tent with Shared Bathroom and Kids Tent
    • Stayed 1 night
    • Submitted via mobile

    i should have stayed longer!!

    clean and smart setup, friendly and helpful staff

    Stayed in August 2022

  • Reviewed: 12 August 2022

    10
    I really enjoyed everything about Under Canvas at the Smoky mountains, very different living experie
    • Leisure trip
    • Couple
    • Stargazer Tent with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The grassy areas around the tents. The ground is very unsuitable for walking on, especially while unloading and loading your belongs? With this is made me feel like we should be able to park closer to our tents to load and unload. This is really my only gripe.

    The mornings are so serene, quiet, and peaceful.

    Stayed in August 2022

  • Reviewed: 9 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Safari Tent with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The shower was a pull down that didn't stay down and hot water was spotty, but I really enjoyed staying there

    Beautiful scenery and the staff was amazing staff. Didn't eat there much, but what we did eat was good!

    Stayed in July 2022

  • Reviewed: 26 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Safari Tent with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Great atmosphere. Friendly staff and unique lodging

    Stayed in June 2022

  • Reviewed: 27 November 2021

    10
    This was such a unique lodging experience, we are campers but this was our first time “glamping” and we’d absolutely do
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We stayed when the weather dipped down to the 20’s at night so we had to keep our wood burning stove going at all times. The staff was so helpful and provided us with plenty of firewood, extra kindling and starters whenever we needed, but I wasn’t able to keep the fire going overnight so we woke up chilly!! It was a bit of a full time job keeping that fire burning but all in all it was a cool experience!

    The deluxe tent we stayed in had a shower and toilet, so cool! The king sized bed was so comfy and the blankets were very warm. The grounds are absolutely beautiful and tucked away so you feel like you’re in the wilderness. We loved the ruggedness, but that we could also walk to the main building for hot drinks, food, activities, games and s’mores!! My daughter got to paint rocks and a canvas picture on the evenings we stayed and there was always a schedule of activities and music. The Under Canvas experience and staff made my daughter and I’s GSM trip one to remember!

    Stayed in November 2021

  • Reviewed: 14 October 2021

    10
    Great Adventure
    • Leisure trip
    • Couple
    • Safari Tent with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The comunal bath could use more oversight on cleaning and towel availability.

    Awesome glamping experience. very well appointed tent. I did not book the tent with the private bath as it was not available.

    Stayed in October 2021

  • Reviewed: 18 June 2021

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Safari Tent with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Roads to get there were extremely Curvy. Our porch could have been larger and more private.

    No cell service Which made it Relaxing!

    Stayed in June 2021

  • Reviewed: 14 July 2023

    7.0
    Nice place to stay away from all of the tourist attractions and only a street behind the main town!
    • Leisure trip
    • Couple
    • Stargazer Tent with Private Bathroom
    • Stayed 1 night

    Food prices were unreasonably overpriced for what you ordered! We opted to drive down the road and around the corner to eat in town instead.

    I enjoyed the activities offered such as board games, cornhole, horseshoes, and of course the smores and bonfire in the evening! The tent was really nice with a comfy bed and a bathroom and had everything you needed! Very nice. The free bottle of water upon check in was a nice touch.

    Stayed in June 2023

  • Reviewed: 9 August 2021

    5.0
    Nice, interesting, but a bit overpriced for what you are getting
    • Leisure trip
    • Couple
    • Deluxe Tent with Private Bathroom
    • Stayed 3 nights

    Well, I know that offering no WiFi is intentional by Under Canvas. But I also had no Xfinity coverage at that place, what made my stay actually very stressful, and requiring multiple trips to Pigeon Forge. And I missed one important emergency contact, what made my stay actually very bad at the end. Disconnection is a state of mind rather than enforcing no physical contact with the world. So if you are running a business, or have workers / students that may need you sparse yet reliable help, this is not place for you. I think that offering an emergency even low-speed WiFi, only in the lobby, would make this place ideal. Who wants to totally disconnect -- will do it. Who needs to make sure everything is running well at home / in the office -- will have a better sleep. I and my wife know we will not be returning to Under Canvas in the future. This stay was too stressful due to lack of so simple thing to offer, especially when you pay $420 per two-person tent per night (+ $50 of taxes) -- it's too much for what you are getting.

    Totally wonderful staff. Unusual and pleasant experience with being close to the nature -- like in scout times ;) Close proximity to the National Park. Surprisingly good breakfast and dinner menus. Nice "lobby" tent, with a guitar you are free to play, tables, places to charge your electronics, and complimentary coffee and tea.

    Stayed in August 2021

  • Reviewed: 23 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Safari Tent with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 6 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Suite Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Safari Tent with Shared Bathroom and Kids Tent
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 20 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite Tent with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 29 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Safari Tent with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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