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  5. Reviews of Rodeway Inn

Reviews of Rodeway Inn 2 stars

3580 El Camino Real, Santa Clara, CA 95051, United States

#24 of 29 hotels in Santa Clara

Guests' Choice

Review score

Based on 83 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.7

  • Facilities

    6.8

  • Staff

    7.3

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 29 May 2024

    5.0
    It was an okay stay. Didn’t like the fact that I felt there was no privacy knowing there were multiple cameras everywher
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    When you walk into the office you notice a big screen with at least 30 cameras. The whole property had cameras everywhere. There was a $100 deposit. You couldn’t leave a stain or really dirty any type of material (sheets, towels, washcloths, etc) without it coming out of your $100 deposit. The AC/heater was dam near touching the ceiling so you absolutely had no access to it unless standing on a chair or unless you’re a very tall person. You also couldn’t have any guests come inside your room either. That was one of the strict rules they announced as soon as you get your room.

    Room smelled good. It was clean

    Stayed in March 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 2 nights

    not to friendly front desk

    room was good

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights

    Good comfortable room. Parking is available, but not always in front of your room

    Stayed in May 2024

  • Reviewed: 21 May 2024

    5.0
    Not to bad
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not good

    Stayed in May 2024

  • Reviewed: 9 April 2024

    6.0
    Convenient and Affordable.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night

    When I checked in the man at the counter was tolerable, but not really friendly and a little difficult to understand. He had probably had a long day and was tired. I had the same and probably wasn't as friendly as I would normally be either. I understand how that goes. The A/C was on and placed high over the fridge where we could not turn it off. My husband had just had major surgery and was cold. No, we didn't ask them to turn it off because we were tired and just wanted to sleep, so we hunkered under the covers and made it work. The blankets were warm and made up for the cold room.

    It was affordable and convenient. Though old, you can see they put effort into keeping it looking relatively clean and comfortable. When I checked OUT the gentleman at the counter was very friendly and smiling.

    Stayed in April 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Solo traveller
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Larger TV would be nice

    Nice bed with firm pillows

    Stayed in March 2024

  • Reviewed: 9 November 2023

    6.0
    Pleasant
    • Business trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night

    Lights went out twice when in the shower (perhaps I just picked a very busy time), and the door was missing the extra deadbolt.

    The location was convenient and the employee working the front desk the night of Nov. 7th and the morning of Nov. 8 was extremely kind and helpful. Excellent customer service on his end.

    Stayed in November 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a little tight with three beds, but definitely doable.

    All three beds were comfortable. The location was idea. Staff were friendly. The fridge was larger, which was nice. The hotel gave us plenty of towels.

    Stayed in October 2023

  • Reviewed: 26 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    the pool

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Bedbugs

    Conveniently located, picknick tables and bbq’s for general use

    Stayed in July 2023

  • Reviewed: 26 June 2023

    5.0
    Overall ehh, it was okay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The inside of the hotel was ghetto. The bathroom window was sketchy, our toilet was stained with a low amount of water in it so it was hard to flush, our toilet rack was broken; toilet paper was left on the floor when we walked in and the towels were so thin that when we got out the shower, our floor was soaked

    The location was in a local area

    Stayed in June 2023

  • Reviewed: 20 June 2023

    8.0
    I would stay here again.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night

    The staff was friendly. The room was clean. Nice location. Its under new management.

    Stayed in June 2023

  • Reviewed: 27 May 2024

    1.0
    Worst place to stay!
    • Leisure trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location was bad,the front desk agent was unprofessional, rude

    I didn't like anything about it.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    4.0
    It did what it needed to do but wouldn’t stay there again for what we paid.
    • Leisure trip
    • People with friends
    • Quadruple Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very low budget hotel. Drawer to dresser broke. Little spiders around sink and AC unit was really high on the ceiling. Lingering heavy smell of cigarette smoke. my sheets had a booger on it.

    It was quiet

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good service

    Stayed in May 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff

    D

    Stayed in April 2024

  • Reviewed: 20 April 2024

    1.0
    No Housekeeping
    • Leisure trip
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 7 nights

    I cannot recommend this property. I just stayed there for a week and the room did not get a single cleaning. I had overflowing trash and kept the same towels and sheets for a week. They do have housekeepers but they apparently are paid so well that they don't need tips. They only clean rooms after checkout - not during a stay. I was out during the day and by the time I'd get back Housekeepers were gone for the day so there was no point asking at the office. Room cleaning should have been automatic anyway

    Room was recently renovated and the bed was comfortable

    Stayed in April 2024

  • Reviewed: 15 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room with Three Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Carpets were very very dirty and shower wasn’t working properly

    Great location

    Stayed in April 2024

  • Reviewed: 10 April 2024

    1.0
    Very poor
    • Solo traveller
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I never got to stay they cancelled my reservation because I wasn't aware that this particular Motel required a 100 dollar deposit so they cancelled my reservation and left me on the street

    I never stayed they cancelled my reservation because I wasn't aware that this particular Motel required a 100 dollar Deposit so they left me in the street

    Stayed in April 2024

  • Reviewed: 1 April 2024

    1.0
    I will not come again to stay at this hotel.
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Night staff (Indian guy) is extremely rude and his behaviour was so disgusting.

    I had a negative experience during my stay at this hotel. One of the staff members, an individual of Indian descent, was extremely rude and argumentative towards me without cause. Despite being a paying customer, it felt as though my presence was undervalued. Additionally, his appearance struck me as unconventional. This type of behaviour is unacceptable in the hospitality industry and reflects poorly on the property's professionalism and customer service standards. I was there on March 30th and stayed in room number 207, with a check-in time of 11:00 pm on that day. When I entered the hotel, his expression was very rude.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • King Room - Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Lobby workers

    None

    Stayed in January 2024

  • Reviewed: 7 January 2024

    4.0
    Will not be returning.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    No hot water. Prostitutes and drug activity was normal daily activity

    Customer service was great

    Stayed in January 2024

  • Reviewed: 1 December 2023

    10
    Thanks for being nice
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Room place workers

    Stayed in November 2023

  • Reviewed: 12 November 2023

    1.0
    The worst motel in the US. A living hell!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Change the management team entirely! No cleaning service at all!

    Nothing

    Stayed in November 2023

Showing 1 – 25

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