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  5. Reviews of The Vanderbilt, Auberge Resorts Collection

Reviews of The Vanderbilt, Auberge Resorts Collection 5 stars

41 Mary Street, Newport, RI 02840, United States

#20 of 28 hotels in Newport

Guests' Choice

Review score

Based on 36 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.6

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    7.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 25 October 2023

    8.0
    Beautiful but not as functional as I like. Super small bathroom with one small sink
    • Leisure trip
    • Family with young children
    • Deluxe King or Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    So dark!! Lighting is awful!! Tiny bathrooms Hard to see in all rooms… no light!!

    Great restaurant Great location Pretty rooms

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    A really good stay with excellent staff.
    • Leisure trip
    • Couple
    • Deluxe King or Queen Room
    • Stayed 4 nights

    The bathroom was too small with no shelving or storage space. Also bedside lighting was too dim - difficult to read at night. We booked dinner in the hotel on one evening but because of an external function were pl;aced in the conservatory, which was soulless with only one other couple. If we had been told we would not be in the main dining room, we would not have eaten in the hotel but gone out.

    Breakfast on the patio was very good. Very Good food overall. The hotel's layout and decoration along with the excellent staff generated a good ambience.

    Stayed in September 2023

  • Reviewed: 28 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Loft Suite
    • Stayed 2 nights

    The bedroom was kind of dark and we were required to have the light on all day. The indoor pool looked much nicer on the picture and it was not much fun using it.

    Overall, the hotel was very nice but too expensive.

    Stayed in June 2023

  • Reviewed: 17 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Loft Suite
    • Stayed 1 night

    The shower did not drain well.

    Stayed in April 2023

  • Reviewed: 21 March 2023

    7.0
    Great location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Was told no resort fee and charge email showed a fee. Did not use any amenities

    Walking convenience

    Stayed in February 2023

  • Reviewed: 10 August 2023

    10
    Staff are so wonderful including the gentleman parking our car to the entire staff including Sini...
    • Leisure trip
    • Family with young children
    • Loft Suite
    • Stayed 4 nights

    The Beverage Manager was the loveliest lady we have ever encountered at any hotel EVER... The roof top bar is great but the bartender in the main dining is a very fine mixologist. The grounds are absolutely beautiful and the location makes it the best spot in Newport...

    Stayed in June 2023

  • Reviewed: 18 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Loft Suite
    • Stayed 3 nights
    • Submitted via mobile

    The staff is amazing and the hotel is beautiful. The location is also wonderful. It's very expensive but a worthwhile splurge! The rooftop bar offers a spectacular view of the harbor.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    10
    Outstanding.
    • Leisure trip
    • Couple
    • Premier One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Lack of 24hours in Room dining and Bar Service.

    Elizabeth and Christina at front desk, Emma in the dining experience is outstanding and mostly Said in the Bell Captain is truly what makes the Vanderbilt make the Four Seasons cry.

    Stayed in June 2023

  • Reviewed: 20 May 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    everything

    Stayed in May 2023

  • Reviewed: 15 November 2022

    10
    Quick getaway - perfect location, ambiance and amenities.
    • Leisure trip
    • Couple
    • Deluxe King or Queen Room
    • Stayed 1 night
    • Submitted via mobile

    staff was friendly and accommodating - hotel is stunning

    Stayed in November 2022

  • Reviewed: 11 October 2022

    10
    The Way to Stay in Newport
    • Leisure trip
    • Family with young children
    • Loft Suite
    • Stayed 3 nights
    • Submitted via mobile

    One of the more uniquely decorated hotels and rooms I've stayed in. Very relaxing and yet close to great places and sights in Newport. Staff is very friendly and Morgan is a rock star concierge.

    Stayed in August 2022

  • Reviewed: 6 August 2022

    1.0
    pitiful
    • Leisure trip
    • People with friends
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    we paid 400 more than our friends for a Jr Suite. their suite had 2 bathrooms, one bathroom had a double vanity and shower, the other had a tub and single sink. they had a mini fridge, we did not have a fridge. we had a couch to sit on…unfortunately the TB was in the middle of the room not the middle of the couch. we had one TV, they had two. our TV had to be programmed to mirror a cast app from our phone to turn on Netflix etc..very complicated and we had to get the room service to come up to Stevie up the first night. we went without the TV on subsequent days and nights, Their TV turned on to Netflix via the remote. There were only 2 mirror lights in the bathroom ..could not see to put on makeup. room had terrible lighting everywhere.. had to go to a window to see to put on makeup. there wasn’t any hair dryer provided. worst accommodation I have ever stayed at and I paid $400 more than my friend! the rooftop bar did not have full service.. Belvedere was only served in the downstairs bar. Blue cheese olives were not available but the manager told us he would go get us olives for our second drink…not the first. . one of the appetizers my friends wanted was not available that night. we ordered flatbread which was cooked on the bottom, but raw dough on top.

    Stayed in August 2022

  • Reviewed: 30 May 2022

    10
    wonderful hotel in a perfect location
    • Leisure trip
    • Family with young children
    • Deluxe King or Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    the rooms were beautiful. our welcome was exceptional, with a handwritten note and a complimentary bottle of wine. the restaurant is excellent. location is perfect, walking distance to shops and restaurants

    Stayed in May 2022

  • Reviewed: 25 May 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Loft Suite
    • Stayed 5 nights
    • Submitted via mobile

    Rooms didn’t have any storage in bathroom.

    great location, fantastic breakfast and friendly staff!

    Stayed in May 2022

  • Reviewed: 18 September 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    It could be cleaner in some places carpet was filthy in the room and the mirrors and chandeliers could use some detailing.

    Very dog friendly hotel, they were welcomed just as if they were our kids which to us they are.

    Stayed in September 2021

  • Reviewed: 21 July 2021

    5.0
    Currently the hotel is in bad shape
    • Leisure trip
    • Family with young children
    • Master Junior Suite Mobility Accessible with Tub
    • Stayed 2 nights
    • Submitted via mobile

    For $900+ a night, we should not have been given un-renovated rooms or at least told upon booking that the suites were not up to par. The carpets had stains. Old glass shelves in bathroom were now at a slant and so were unusable as my items could crash to the floor. Couldn’t figure out how to use their phone to call my sister also in hotel. No wastebaskets anywhere in lobby or patio.

    The garden patio and server Paulos, the lovely staff at the front desk. Allison personally brought up a sleeve of coffee capsules after her shift since only a few were in kitchenette. Shower was warm and powerful. Bed was comfortable and tv/WiFi worked fine.

    Stayed in July 2021

  • Reviewed: 1 June 2021

    10
    Outstanding service
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Under renovation

    The property was under renovation so the in hotel dining and bar situation was smaller/different than it would normal be; with that said, the rooftop deck is awesome, especially for sunsets! The staff made this trip 10/10, accommodated special requests ahead of our arrival, we’re always around to help, provided excellent recommendations for restaurants and bars, and we’re just generally great! Front desk, valet, waitstaff, bartenders, management, top to bottom, great people!!

    Stayed in May 2021

  • Reviewed: 27 July 2023

    10
    Excellent place that feels like home
    • Leisure trip
    • Family with young children
    • Loft Suite
    • Stayed 2 nights
    • Submitted via mobile

    Wonderful room, great pool and the kindest staff !!

    Stayed in July 2023

  • Reviewed: 12 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King or Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 4 December 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Loft Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: 22 July 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 10 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 27 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Loft Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2021

  • Reviewed: 18 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Executive Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2021

Showing 1 – 25

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