41 Mary Street, Newport, RI 02840, United States
#20 of 28 hotels in Newport
Guests' ChoiceBased on 35 hotel reviews
8.5Cleanliness
9.1
Comfort
9.3
Location
9.6
Facilities
8.3
Staff
9.5
Value for money
7.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 25 October 2023
Peggy
United StatesSo dark!! Lighting is awful!! Tiny bathrooms Hard to see in all rooms… no light!!
Great restaurant Great location Pretty rooms
Stayed in October 2023
Reviewed: 9 October 2023
John
United KingdomThe bathroom was too small with no shelving or storage space. Also bedside lighting was too dim - difficult to read at night. We booked dinner in the hotel on one evening but because of an external function were pl;aced in the conservatory, which was soulless with only one other couple. If we had been told we would not be in the main dining room, we would not have eaten in the hotel but gone out.
Breakfast on the patio was very good. Very Good food overall. The hotel's layout and decoration along with the excellent staff generated a good ambience.
Stayed in September 2023
Reviewed: 10 August 2023
Elizabeth
United StatesThe Beverage Manager was the loveliest lady we have ever encountered at any hotel EVER... The roof top bar is great but the bartender in the main dining is a very fine mixologist. The grounds are absolutely beautiful and the location makes it the best spot in Newport...
Stayed in June 2023
Reviewed: 18 July 2023
Fraser
United StatesThe staff is amazing and the hotel is beautiful. The location is also wonderful. It's very expensive but a worthwhile splurge! The rooftop bar offers a spectacular view of the harbor.
Stayed in July 2023
Reviewed: 28 June 2023
Susanna
GermanyThe bedroom was kind of dark and we were required to have the light on all day. The indoor pool looked much nicer on the picture and it was not much fun using it.
Overall, the hotel was very nice but too expensive.
Stayed in June 2023
Reviewed: 20 May 2023
Aroon
United Stateseverything
Stayed in May 2023
Reviewed: 17 April 2023
Ken
United StatesThe shower did not drain well.
Stayed in April 2023
Reviewed: 21 March 2023
Anne
United StatesWas told no resort fee and charge email showed a fee. Did not use any amenities
Walking convenience
Stayed in February 2023
Reviewed: 15 November 2022
Megan
United Statesstaff was friendly and accommodating - hotel is stunning
Stayed in November 2022
Reviewed: 11 October 2022
Michael
United StatesOne of the more uniquely decorated hotels and rooms I've stayed in. Very relaxing and yet close to great places and sights in Newport. Staff is very friendly and Morgan is a rock star concierge.
Stayed in August 2022
Reviewed: 30 May 2022
Ximena
United Statesthe rooms were beautiful. our welcome was exceptional, with a handwritten note and a complimentary bottle of wine. the restaurant is excellent. location is perfect, walking distance to shops and restaurants
Stayed in May 2022
Reviewed: 25 May 2022
Frances
United KingdomRooms didn’t have any storage in bathroom.
great location, fantastic breakfast and friendly staff!
Stayed in May 2022
Reviewed: 18 September 2021
Mr
United StatesIt could be cleaner in some places carpet was filthy in the room and the mirrors and chandeliers could use some detailing.
Very dog friendly hotel, they were welcomed just as if they were our kids which to us they are.
Stayed in September 2021
Reviewed: 5 July 2021
Luis
ColombiaGreat location and great breakfast. Although the hotel is under renovation, the staff did an outstanding job in attending us. Great hotel
Stayed in June 2021
Reviewed: 1 June 2021
Kornfeind
United StatesUnder renovation
The property was under renovation so the in hotel dining and bar situation was smaller/different than it would normal be; with that said, the rooftop deck is awesome, especially for sunsets! The staff made this trip 10/10, accommodated special requests ahead of our arrival, we’re always around to help, provided excellent recommendations for restaurants and bars, and we’re just generally great! Front desk, valet, waitstaff, bartenders, management, top to bottom, great people!!
Stayed in May 2021
Reviewed: 6 August 2022
Dan
United Stateswe paid 400 more than our friends for a Jr Suite. their suite had 2 bathrooms, one bathroom had a double vanity and shower, the other had a tub and single sink. they had a mini fridge, we did not have a fridge. we had a couch to sit on…unfortunately the TB was in the middle of the room not the middle of the couch. we had one TV, they had two. our TV had to be programmed to mirror a cast app from our phone to turn on Netflix etc..very complicated and we had to get the room service to come up to Stevie up the first night. we went without the TV on subsequent days and nights, Their TV turned on to Netflix via the remote. There were only 2 mirror lights in the bathroom ..could not see to put on makeup. room had terrible lighting everywhere.. had to go to a window to see to put on makeup. there wasn’t any hair dryer provided. worst accommodation I have ever stayed at and I paid $400 more than my friend! the rooftop bar did not have full service.. Belvedere was only served in the downstairs bar. Blue cheese olives were not available but the manager told us he would go get us olives for our second drink…not the first. . one of the appetizers my friends wanted was not available that night. we ordered flatbread which was cooked on the bottom, but raw dough on top.
Stayed in August 2022
Reviewed: 21 July 2021
Nina
United StatesFor $900+ a night, we should not have been given un-renovated rooms or at least told upon booking that the suites were not up to par. The carpets had stains. Old glass shelves in bathroom were now at a slant and so were unusable as my items could crash to the floor. Couldn’t figure out how to use their phone to call my sister also in hotel. No wastebaskets anywhere in lobby or patio.
The garden patio and server Paulos, the lovely staff at the front desk. Allison personally brought up a sleeve of coffee capsules after her shift since only a few were in kitchenette. Shower was warm and powerful. Bed was comfortable and tv/WiFi worked fine.
Stayed in July 2021
Reviewed: 27 July 2023
Anonymous
NetherlandsWonderful room, great pool and the kindest staff !!
Stayed in July 2023
Reviewed: 12 May 2023
Emmanuelle
United KingdomThere are no comments available for this review
Stayed in February 2023
Reviewed: 9 January 2023
Mike
United StatesThere are no comments available for this review
Stayed in January 2023
Reviewed: 31 December 2022
Lisa
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 4 December 2022
Andrew
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 11 October 2022
Melissa
United StatesThere are no comments available for this review
Stayed in September 2022
Reviewed: 22 July 2022
Ejal
IsraelThere are no comments available for this review
Stayed in July 2022
Showing 1 – 25
Bourges, France
New York, USA
Komiža, Croatia
Bangkok, Thailand
Windsor, Canada
Hunstanton, UK
Zakopane, Poland
Lima, Peru
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content