9330 19Th Ln, Vero Beach, 32966-3070, United States
Based on 305 hotel reviews
7.0Cleanliness
7.4
Comfort
7.4
Location
8.2
Facilities
7.2
Staff
8.5
Value for money
7.3
Free WiFi
7.2
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End of dialog contentReviewed: 1 March 2023
Michelle
United StatesRoom was musty and bug on the bed
Check in
Stayed in February 2023
Reviewed: 20 February 2023
Bishop
United StatesDirty rugs and walls Smell.
So musty. Felt unsafe. Moved us to a less musty room. The decor is antiquated and the rugs are filthy. For the price per night, the value is so bad.. staff is very sweet.
Stayed in February 2023
Reviewed: 8 February 2023
Nicholas
United StatesI didn’t actually stay. I arrived with my 3 kids to be told they didn’t have the room I booked available. I was in town for a wedding and stranded with my kids! I needed 2 beds and was offered a king bed room. what is the point of a reservation if I’m not going to be saved a room?
Stayed in February 2023
Reviewed: 23 September 2022
Clifton
CanadaEverything!!!!
Nothing went well. On arrival at 2:30 a.m. (flight delay) the hotel was closed. No lights on. No cars. Nothing. We came from Canada and never even received an email before leaving our Country!! Never again would we use your hotel properties. Carolyn Hutton
Stayed in September 2022
Reviewed: 10 September 2022
Krista
United StatesThe beds are not very comfortable. The air conditioner made loud noises all night was to hot to turn it off. Did not contact front desk as we were exhausted from traveling and I had my elderly parents with me. Didn't want to have to move everything for a 1 night stay. Rooms need some brighter lights
Great location of I-95
Stayed in August 2022
Reviewed: 6 September 2022
Lidia
Puerto Riconothing it is shutdown and did not set any notification we are 65 and 67 adults, tired and now what we do? horrible experience we had budget and had to pay much more for the stay that is not fair
this was a nightmare the hotel was close they shutdown it and we where there alone, at almost 9:00 pm tired after a long trip, at least notification that it was close at that time we where lost
Stayed in September 2022
Reviewed: 30 August 2022
Jacob
United StatesThe staff was extremely rude. They called me a thief told me they were gonna lock me in my room and call the police because I had not paid. However I had confirmation from booking.com that I had paid and that they had received the payments. The lady insisted on screaming at me and told me it was my problem to deal with than charge my card two more times for an amount $150 greater than the original charge
I did not enjoy any part of the property
Stayed in August 2022
Reviewed: 30 August 2022
Jacqueline
United StatesThe icemaker was broken but I knew about it before my stay
Everything was good
Stayed in August 2022
Reviewed: 20 August 2022
Anthony
United StatesFloor was wet, not so clean there was hair from previous guests left on shower wall
Location
Stayed in August 2022
Reviewed: 18 August 2022
Jessica
United StatesThey put a $250 hold on your credit card, so we cancelled our stay and went somewhere else
Great location
Stayed in August 2022
Reviewed: 17 August 2022
Nancy
United StatesBathroom sink faucet very difficult to open and close and water sprayed all over the place.
Clean, comfortable, great lighting, window treatments in good condition, and generous breakfast.
Stayed in August 2022
Reviewed: 11 August 2022
Austin
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 August 2022
Cheryl
United StatesIt was dirty, old smells really bad, bedding old and thin
Stayed in August 2022
Reviewed: 4 August 2022
Davi
United StatesI can't think of anything
Fantastic assortment!!
Stayed in July 2022
Reviewed: 10 July 2022
Senella
United StatesCustomer Service
Location
Stayed in May 2022
Reviewed: 7 July 2022
Olga
United StatesExelente cerbisio al cliente
Stayed in May 2022
Reviewed: 5 July 2022
Yazmin
United StatesLocation
Staff were polite and informative
Stayed in July 2022
Reviewed: 4 July 2022
Tina
United StatesThere was food left in refrigerator and no blanket on bed and hallway carpet to our door had food spilled there toilet seat was broken
Room was nice bed confe
Stayed in July 2022
Reviewed: 4 July 2022
Heidi
United StatesThe room felt damp and musty. Some of the furniture seemed very worn. There was no vent in the bathroom. There was a light above the bathroom mirror that had no switch to turn it on. The hallway outside our room was very hot and humid. The lobby felt humid too.
Stayed in July 2022
Reviewed: 3 July 2022
Sharon
United StatesThe curtain were sheer.. I couldn't stay. Moved to worst room ever. Reeked and curtain is presentation shade
First room smelled clean, everything worked
Stayed in July 2022
Reviewed: 26 June 2022
Timothy
United StatesIt was Dirty
UnSatisfactory
Stayed in May 2022
Reviewed: 17 June 2022
Morris
United StatesThe manager was nice
Stayed in June 2022
Reviewed: 1 June 2022
Denise
United StatesEach of the staff members acknowledged me as we walked by each other during the course of the day. By the end of my stay, I felt like I had known them for years. I got to know Mary, the kitchen Manager, quite well as I ate breakfast there every morning. I thoroughly enjoyed having a free breakfast every morning. Each day the menu was different and the food was delicious. I’ve became such good friends with the staff at the front desk. We would laugh and have fun together, Overall, my stay at the hotel was excellent! I would highly recommend this hotel to anyone!
Stayed in May 2022
Reviewed: 30 May 2022
Joan
United StatesThe property wasn’t well maintained..room was missing specific items and not a good value.
Location wasn’t far from where I needed to go and near I-95
Stayed in May 2022
Reviewed: 26 May 2022
Tom
United Statesa/c was stuck on 65 degrees!
breakfast as great. attendant was very cordial. nice way to start the day!
Stayed in May 2022
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