Biggest issue and it wasn’t huge is that the room could have been better appointed for a family of four. Size was fine but needed some furniture to allow us to fully unpack our luggage. Needed hooks or a drying rack to accommodate wet towels and bathing costumes. But still very pretty rooms.

Location is excellent as were the grounds. Pools and cabanas were excellent. Lots of quality towels, sunscreen and water. All meals were delicious. Breakfast was excellent. And the staff will accommodate extra requests including my daughter who wanted whipped cream for her pancakes. They made it especially for her. Complimentary coffee in the morning.

Stayed in March 2024

Our bungalow was next to the valet so a bit noisy but tolerable.

Two blocks from the center of downtown Palm Springs. The privacy of the bungalows and the quiet pool area for sunbathing naps. Also, classy morning self serve coffee setup at the bar.

Stayed in February 2024

Middle pool very awkward for adults only but kids yelling in the balcony Could access the hot tub due to it being right next to outside dining tables

Restaurant

Stayed in January 2024

It was a lovely hotel, stylish with a relaxed atmosphere. The staff were helpful and friendly, the food very nice

Stayed in January 2024

The restaurant was a little worn looking. Rooms needed more hooks for towels Needed a full-length mirror in room, preferably in main room Tv channels were very limited - would be better to be able to screen cast own shows to tv

Love the pools & location & property in general The food was very good Staff was wonderful

Stayed in January 2024

missig a chair in the room......

great location friendly atmosphere

Stayed in December 2023

Great vibe

Stayed in November 2023

We stayed in a Regency room. We wished there was a coffee maker in the room (although easy enough to walk to the restaurant for it). And it would have been nice to have had a window that opened in the bathroom or an exhaust fan. The shower was super small but great water pressure.

The property is really beautiful. We could have stayed on property the whole time. I especially liked the three pools, one being for families and the others adults only. Having Coola sunscreen by the pool is a nice touch.

Stayed in October 2023

they tried to charge us extra when we were checking out. we were told that it’s for the amenities charge. like it wasn’t included in the booking fee. they removed the charges when they found out we didn’t owe anything as it was included in the booking fee altogether. so make sure to check and ask questions when you stay or booked in this place.

walking distance to downtown Palm Springs. clean and spacious rooms. they clean everyday and put things tidy and perfect.

Stayed in August 2023

Mosquitoes…they were horrible. The mattress needs to be replaced with higher quality one when charging these rates.

I loved the grounds, the multiple pools, the restaurant, and the staff

Stayed in August 2023

The room decor was cute but you can tell where they cut costs. No mini fridge but they did provide ice. Amazing staff!!!!

Gorgeous and amazing staff and amenities.

Stayed in August 2023

Found 3 bees in our room

All the amenities

Stayed in July 2023

I think the windows before we arrived were left open, there were bugs in the room. But overall, it was a pleasant stay. We loved it. The pool was great, the spa staff were really nice.

Breakfast was great, we have many options and the servings were very generous. Juices were good.

Stayed in July 2023

there was a hotel special running during our reservation which gave guests a free 3rd night. when we tried to get this applied to our reservation, the manager said we could not take advantage of this special because we had booked through booking.com. I have a hard time believing this.

nice staff. nice facilities. free upgrade.

Stayed in May 2023

Great selection of pools and friendly staff. Loved the Peloton bikes and rowers in the fitness center

Stayed in March 2023

The music around the pools (*everywhere*) that starts at 9 and goes on until at least 9pm ended up being a bit much. It's great to have a bit of a lounge feel around the pool - but you couldn't escape it, it was too loud, and you couldn't doze off by the pool. Our room was also around the pool and you could hear the music in the room... ALL the time. Noise levels are actually a problem in the hotel - the hallways are noisy, you hear every conversation from every cleaning staff or guest. It is just not as restful as it should be. Nothing in the mini-bar was replaced as we used it; And neither was the free water.

The staff (particularly pool and restaurant) were lovely, and the whole setting is charming. Nice coffee for early morning, lots of water, towels, sunscreen by the pool. The TV channel choice is good.

Stayed in April 2023

No “free” WiFi…we were charged for items we didn’t purchase, don’t get room next to restaurant/pool as very noisy. dining, pool service is so so .

Nice rooms, pools, front staff very nice

Stayed in April 2023

that the cupboards and drawers did not open properly. being old does not mean they have to be in disrepair. at these prices they could hire a professional carpenter to fix the cupboard and drawers.

loved how adorable it was. beautiful adult pool

Stayed in February 2023

Nice that there were three pools available, one specifically for families. Free coffee in the morning was really nice for us as parents of a young baby. Staff was accommodating and helpful with restaurant recommendations (all of which were fantastic) and help storing our rented bikes.

Stayed in January 2023

WORST DESIGNED Room ever. AC unit blew on head of bed. NO dresser drawers. No counter in room. Minimal shelf and hanging space in closet. Big room but only one wooden kitchen chair. Dragged balcony furniture into room Surfaces covered with snacks & drinks for sale. Other rooms the same.

Ambience

Stayed in January 2023

The bungalows are a great place to stay with kids. Basic kitchen but does the job. 2 x adult pool and 1 x kids pool. Walking distance to restaurants and shops

Stayed in November 2022

the hotel very nice the Pool really cleane

it’s a really nice hotel

Stayed in November 2022

rooms seemed dated and sparse

location

Stayed in July 2022

All was good but needed a little extra to make it excellent!

Pools were good, lots of options. The restaurant next door (same company) was the best ever!

Stayed in September 2022