1819 Ocean Avenue, Santa Monica, Los Angeles, CA 90401, United States
#97 of 384 hotels in Los Angeles
Guests' ChoiceBased on 464 hotel reviews
8.2Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.5
Staff
9.0
Value for money
7.4
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End of dialog contentReviewed: 14 April 2024
Annadean
United StatesI found them doing maintenance work in my room without being informed - would've been nice to have been given a heads up. The experince was lovely but the menu also can be improved.
Everything was very clean, comfortable, staff were welcoming and very friendly. I have always loved my stay here :)
Stayed in April 2024
Reviewed: 28 March 2024
Michelle
United StatesBeds were very stiff/ felt old.
The staff were incredibly friendly and accommodating. The only comment I have is the beds were not super comfortable. Otherwise, everything was lovely!
Stayed in March 2024
Reviewed: 15 March 2024
Isabel
United StatesFront door, no doorman to receive you, short staffed to get the car on departure when they charge an astronomical $60 parking fee p/n
Pleasant decoration, comfortable hotel
Stayed in March 2024
Reviewed: 21 February 2024
T
United KingdomThe rooms really should have tea and coffee available and those little extra touches.
The hotel is a boutique with a fresh feel and attentive staff. The rooms are clean, newly decorated and of good size. The bathroom was large, and the shower was one of the largest I have seen at a hotel of late. The pool was small but clean.
Stayed in February 2024
Reviewed: 29 January 2024
Kelly
AustraliaI was travelling from overseas. In the lead up to my stay I had great difficulty getting through to the front desk to confirm my booking. That was super frustrating.
The staff were wonderful. Very friendly and efficient. I especially appreciated the water available at the front desk.
Stayed in January 2024
Reviewed: 18 January 2024
Said
United Arab EmiratesNot much. I would put a coffee machine in the room.
Location, staff, rooms...
Stayed in January 2024
Reviewed: 17 January 2024
Heidi
United StatesThey didn't have coffee in the rooms, only coffee for purchase in the lobby cafe. There is a $40 / day amenity fee they tack on after the taxes etc. The shower water pressure wasn't awesome, maybe I'm not used to rainshower heads.
The rooms and the beds were great. The staff were super nice and friendly and helpful. The pool was nice but a bit small. The outdoor area was really great. The lounge / restaurant / lobby was very nice and well designed. First rate service overall.
Stayed in January 2024
Reviewed: 2 January 2024
M
Switzerlandthere was some traffic noise from the road, but it was not too bad. beds were very soft, so if you are used to firmer mattresses this will not be comfortable.
excellent location, very friendly staff, spacious and beautiful rooms, great outdoor area and very modern and clean gym facility. bike rentals were a great experience too.
Stayed in December 2023
Reviewed: 28 December 2023
Robert
United StatesDisappointed that there was no hot tub on site for the price we paid. Also cost of parking overnight was a bit extreme!
Location was good able to walk every where
Stayed in December 2023
Reviewed: 23 November 2023
Paul
United StatesThe phone system was recently revised and is flawed. Deeply messed up, that's all I can say.
Nice Lobby, nice spacious rooms.
Stayed in November 2023
Reviewed: 21 November 2023
Bader
KuwaitI didn’t get the exact room that showed in the booking app pictures I got something different such as the bathroom and the sea view there was a palms block the view a little bit. Also when I order from the hotel restaurant to my room they charge the delivery to my room this is over
The stuff and location
Stayed in November 2023
Reviewed: 8 November 2023
Mario
South AfricaUnfortunately there was strike action so that was somewhat disruptive. A casual/cafe menu would also be optimal
Location of the hotel and facilities were super! Lobby, reception area etc recently renovated and welcoming
Stayed in November 2023
Reviewed: 6 November 2023
Jonathan
United KingdomThe location of the hotel was excellent! In short walking distance of the major attractions on the west side of Los Angeles. The staff at the hotel were also very friendly and easy to talk to.
Stayed in October 2023
Reviewed: 30 September 2023
Mohamad
United Arab EmiratesThe noise under the hotel caused by the union made it wake up at 6 am
Location versus price is excellent
Stayed in July 2023
Reviewed: 29 September 2023
Liz
United KingdomThe pool area was a little smaller than expected; expensive valet parking
Very friendly and helpful staff. We were also able to borrow the hotel bikes to cycle to Venice Beach
Stayed in September 2023
Reviewed: 24 September 2023
Warlordkittens
IsraelOn one of my nights there, something went wrong with the water heater and I found myself showering in freezing cold water. No one's fault I guess. Also one time the valet didn't get the message to get my car and we had to wait for like 15-20 minutes.
The room and property were absolutely gorgeous, really chic and stylish. The bed was super comfortable. Valet service were really nice to us.
Stayed in September 2023
Reviewed: 22 September 2023
Anna
United KingdomI wish there had been a kettle or coffee-maker in the room, but that's only a small thing.
The staff were fantastic, they were really friendly and helpful, especially the manager, she was absolutely brilliant, very efficient and helpful. Great place for breakfast too.
Stayed in August 2023
Reviewed: 21 September 2023
Barry
United KingdomPool area very small, no toilets by pool
Decor, friendly staff, location to beach
Stayed in August 2023
Reviewed: 17 September 2023
Genesis
United StatesThere are very few negatives about this hotel. I was disappointed that there was no coffee maker in the room, forcing guests to either order overpriced coffee or walk to a nearby coffee shop.
We stayed at this hotel six years ago and it was very nice then but the remodel has made the property beautiful and peaceful. The building is in a great location, only a block from the beach.
Stayed in September 2023
Reviewed: 13 September 2023
Meshal
Saudi ArabiaNothing
Quit hotel and near to the beach if want to walk
Stayed in September 2023
Reviewed: 13 September 2023
Renee
AustraliaThe barista staff were not great, took forever each morning to make bad drinks (burnt milk in both lattes and hot chocolates). We ended up going elsewhere for coffee after several bad (and expensive) experiences.
The location, facilities (pool, gym) and staff were wonderful. It was easy to get around, with lots of local food options within a reasonable walk. The beds were super comfy, and the rooms were spacious.
Stayed in June 2023
Reviewed: 5 September 2023
Wegener
United StatesNo coffee in the room. You need to buy it at thier coffee shop for $7 a cup. For $500 a night they could supply coffee for free.
Great location, clean.
Stayed in September 2023
Reviewed: 27 August 2023
E
NetherlandsThe bikes were very badly maintained. Very pricey for what they offer. The laundry service was extremely expensive.
Exceptional location, right by the beach. Very clean and spacious room. Free bikes were a nice touch
Stayed in June 2023
Reviewed: 20 August 2023
Sharon
United KingdomMaybe the cost of parking with only valet parking available but this is Santa Monica.
Location fabulous. Bedroom had sea views and hotel located within 5 mins walk of beach, 10 mins walk to pier and 10 mins walk to restaurants and shops. Complimentary bike service. Clean, modern and well appointed rooms. The foyer was buzzing with people and a live DJ around the bar - pool area. Had we been staying longer we would have enjoyed and soaked up the atmosphere. You certainly felt like you were in the heart of Santa Monica. A true young feel good vibe.
Stayed in August 2023
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