201 Main Street, St. Helena, CA 94574, United States
#4 of 11 hotels in St. Helena
Guests' ChoiceBased on 320 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.0
Staff
9.3
Value for money
8.8
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Dave
United StatesGreat location great views.
Stayed in May 2024
Reviewed: 12 May 2024
Adam
United StatesLove the location and oversized rooms
Stayed in April 2024
Reviewed: 11 May 2024
Kin
Hong KongThe shower is weak and no laundry facilities.
The roses surrounding the property and the balcony overlooking the vineyard.
Stayed in May 2024
Reviewed: 2 May 2024
Carol
United StatesNo microwave
Clean. Good location. Staff was attentive.
Stayed in April 2024
Reviewed: 29 April 2024
Cindy
United StatesLarge rooms, friendly helpful staff, great location.
Stayed in April 2024
Reviewed: 26 April 2024
Gayle
United StatesThe rooms were lovely. We were so busy at our event that we didn't have time to fully enjoy them. Breakfast was nice, rather basic. But the breakfast room was beautiful!
Stayed in April 2024
Reviewed: 19 April 2024
Carl
United StatesFurniture and carpet a bit worn and dated.
Staff was excellent.
Stayed in April 2024
Reviewed: 18 April 2024
Sian
United KingdomLovely quirky property, bedroom was lovely and big but furniture was a little worn . Had a room overlooking the vineyard and the veranda with seating was a perfect bonus 😍
Stayed in April 2024
Reviewed: 16 April 2024
Theresa
United StatesMany of the rooms are right in the Main Street, so car noise during the early weekday morning hours is loud. Also the bedsheets could be softer.
This is a great property, rooms are large and nice, fireplace, separate vanity area in the bedroom. Delicious continental breakfast included!
Stayed in April 2024
Reviewed: 4 April 2024
Janet
United StatesI thought it was very warm and inviting. Location was great. People were very friendly and they included. Breakfast was really nice. My only slightly negative would be that the furniture in the rooms is looking a little bit too worn for me. I think they need to replace some of the tables that are just chipped and worn and not looking well, but that is all overlooked because of all the other things
Stayed in March 2024
Reviewed: 4 April 2024
Daniel
United StatesThe in room electrical lights are dimmer than expected.
Vineyard views with fire place. Room was quiet and had an outdoor deck with chairs and table.
Stayed in April 2024
Reviewed: 31 March 2024
Lawrence
United StatesI wish I could have stayed longer
Savannah, the reception was welcoming and helpful. Large 2 room suite overlooking the vineyard. Very comfortable bed. Breakfast pastries from the famous Model Bakery. A toaster was needed for the English Muffins that Ophra made famous. Great location and free parking. Walkable to the heart of downtown.
Stayed in March 2024
Reviewed: 30 March 2024
Paul
United KingdomEverything fine
Very comfortable large room , great value for money
Stayed in February 2024
Reviewed: 29 March 2024
Debra
United StatesCould use some updating
Lovely large room with fireplace
Stayed in March 2024
Reviewed: 29 March 2024
Helen
United StatesRooms were very roomy and well appointed! We loved the fireplace! Very clean and the grounds were beautiful! great location!
Stayed in March 2024
Reviewed: 23 March 2024
Ülle
EstoniaThe hotel was located next to the road and unfortunately the road noise disturbed me while sitting on the terrace.
Nice country hotel, beautiful room with fireplace, comfortable beds, heated pool was a nice surprise. A very beautiful courtyard with blooming flowers and a beautiful view of the grape field in the breakfast room. The breakfast hall is very beautiful! The white sheets and china was a nice bonus.
Stayed in March 2024
Reviewed: 18 March 2024
Steve
United StatesI really like having a separate living room area with a couch and fireplace. Also, the balcony next to the vineyard was a great place to relax and enjoy coffee in the morning and a glass of wine in the evening. It was very convenient to have two separate vanities (one in the bathroom and one in a dressing area). The breakfast was really nice too.
Stayed in March 2024
Reviewed: 13 March 2024
Ferdinand
United StatesLocation, clean room, spacious room, great bathroom with walk in shower, lots of closet space and a very comfortable king bed. Love the available continental breakfast.
Stayed in March 2024
Reviewed: 5 February 2024
Loduskia
United StatesIt was a little too far to town to walk.
Place was lovely. Especially enjoyed the fireplace. Having a living room as well as a bedroom was a surprise. Breakfast was adequate.
Stayed in December 2023
Reviewed: 3 February 2024
James
United StatesIt was an incredible value for the beautiful suite they provided us overlooking the vineyard!
Stayed in January 2024
Reviewed: 29 January 2024
Jaclyn
United StatesThere wasn’t a microwave in the room.
The property is a cute vintage style inn that matches the feel of Napa Valley. It was so vintage that they still use actual keys for the rooms and not the card keys. I arrived late which I did notified the front desk as they were going to be closed at the time of arrival. A welcoming packet with the room keys was taped to the door of the front office for me which I thought was odd. But I guess they do it all the time and it works out for them. The room size was big and homely. The bed room was separated from the living room. There is also a fireplace you can use for the cold nights. The bed was very comfortable. The bathroom was big. I like that it already had shampoo/conditioner and body wash to use in the shower. There was also a sink and vanity area in the bedroom. Two televisions. There is a patio with a table and chairs outside the bedroom. There is a wet bar, refrigerator, a 2 person dinning table. The location was perfect to the event we were attending. Lots of restaurants and wineries to near by to choose from. The staff was excellent. The complimentary breakfast was enough to get you started for the day with pastries, yogurt, boiled egg, fruits, coffee, teas, etc. There is a pool and jacuzzi to use as well.
Stayed in January 2024
Reviewed: 27 January 2024
Katheryn
United Statesjacuzzi closes at 8 pm. No time to use it.
location
Stayed in January 2024
Reviewed: 22 January 2024
Jan
United StatesFurnishings could do with a little updating. Breakfast was a nice benefit but a bagel or toast would have been a nice alternative to the sweet pastries.
Spacious room, fireplace with duraflame log provided, view and terrace, pool and jacuzzi, comfortable bed, accommodating staff and pleasant continental breakfast. Location was also a plus.
Stayed in January 2024
Reviewed: 17 January 2024
Julie
United StatesVery clean and cared for! In a nice spot in Napa, in the middle of St. Helena, nice breakfast
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content