1 Music Square West, Nashville, TN 37203, United States
#47 of 197 hotels in Nashville
Guests' ChoiceBased on 691 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
8.9
Facilities
9.1
Staff
9.0
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 27 May 2024
Claire
United StatesRooftop pool
Stayed in May 2024
Reviewed: 23 May 2024
Erin
United StatesFront desk person at checkout wasn’t very friendly like all the other staff. And the chair situation at the pool sucked. We got kicked out of our seats for another group. They need to tell people that those seats are for a paid price only. It was ridiculous.
It’s a great hotel. Love the coffee bar. Bed was super comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Sharon
United KingdomThe roof top pool and bar enforced a minimum spend for using the day beds and tables, the loungers are available on a first come first serves basis. This means that the pool isn’t really a guest service but rather a party venue because at such a high level of enforcements spend you are only going to use it if you are in for the day.
Good location and fabulous beds. The rooms are well equipped and have some great high tech lighting systems
Stayed in May 2024
Reviewed: 5 May 2024
Christa
CanadaSurprisingly very little sound insulation especially to the hallway .. and bathrooms 😅the sink water also had a bit of a musky smell.
This was our second visit to Virgin Hotels in Nashville.. and we’ll be back next year again.
Stayed in May 2024
Reviewed: 24 April 2024
Daniel
United KingdomNothing
Location and pool area
Stayed in April 2024
Reviewed: 11 April 2024
Tracey
United StatesThe staff was super friendly and very accommodating!
Stayed in April 2024
Reviewed: 1 April 2024
Paul
United KingdomMothing
Rooms very good
Stayed in March 2024
Reviewed: 1 April 2024
Donna
United StatesExpensive snacks
The view from the room was great Comfortable beds
Stayed in March 2024
Reviewed: 28 March 2024
Ortman
United StatesNothing.
It was full of cool art and the restaurants were amazing. The staff was great. The place was so clean.
Stayed in March 2024
Reviewed: 23 March 2024
Mary
United StatesExceptionally well trained and friendly staff!
Stayed in March 2024
Reviewed: 19 March 2024
Ellie
United KingdomThe location is a bit out of the way and there were a lot of hidden charges that I don’t event know what they were for, eg $30 a night amenity fee on top of the already very expensive rooms.
This is a lovely hotel and the facilities are very good quality.
Stayed in February 2024
Reviewed: 16 March 2024
Tara
United StatesOn brand, amazing staff from valet to rooftop bar associates. Easy walk to downtown. Room was very comfortable with amazing view.
Stayed in March 2024
Reviewed: 11 March 2024
Carol
United Statesnothing
it was beautiful and i loved the rooftop bar!!
Stayed in March 2024
Reviewed: 4 March 2024
Debra
United StatesNothing that we didn’t like!
A unique property that has thought of everything….so much so I don’t want to be a spoiler for some of the neat things it offers. The 2 queen room with a divider for bathroom and dressing was great…very creative design. We were visiting for a college visit to Vanderbilt so shared a room with our son…first rate in every way. Easy to catch an Uber to Broadway, easy walk to West End eateries, live music in the restaurant/bar in evening, and a great grab and go cafe for coffee and bagels.
Stayed in March 2024
Reviewed: 23 February 2024
Donna
United StatesWe loved our stay at Virgin Hotel. The staff was very friendly and helpful. The room was spacious with a comfortable bed and great lighting.
Stayed in February 2024
Reviewed: 21 February 2024
Hanz
United StatesExpensive Valet even being far from hectic downtown
Clean and trendy hotel, restaurant was great for breakfast and dinner, live music was entertaining, rooms were super comfortable
Stayed in December 2023
Reviewed: 16 February 2024
Blake
United StatesI like a firmer bed
It was good
Stayed in February 2024
Reviewed: 14 February 2024
David
United StatesRoom wasn't ready when we arrived, but the staff made up for it.
Great location close to night life and music venues. Exceptionally friendly staff.
Stayed in February 2024
Reviewed: 8 January 2024
Jocelyn
United StatesThe hotel was very clean. The waitresses at the common club were NOT! We witnessed a waitress pet a dog (which we love) and then proceed to grab herself a drink at the bar, w/o washing her hands and dipped her cup into the ice vessel.😳🤮 Another waitress petted the same dog and went to converse with the hostess. Handwashing is essential!
The location was great!!! I loved being able to walk or uber/lyft if needed to so many close places. The hotel is perfect for any occasion it seemed, but the birthday plans we had just took flight! We're joining the club and definitely returning!
Stayed in January 2024
Reviewed: 1 January 2024
Amanda
United StatesInviting staff. Pet Friendly. Cool atmosphere!
Stayed in December 2023
Reviewed: 4 December 2023
Caylen
United Statesemployees were nice and very helpful. held our bags during the titans game. helped load our bags up once we left the hotel. rooftop bar was super nice 10/10 experience.
Stayed in December 2023
Reviewed: 1 December 2023
Alan
United KingdomExtremely Friendly Staff..
Stayed in November 2023
Reviewed: 21 November 2023
Paul
CanadaIn room coffee setup was confusing. The staff were friendly but some (Front desk and Bartenders) could have been more enthusiatic
The bar, restaruant,rooftop and rooms were very nice
Stayed in November 2023
Reviewed: 20 November 2023
Rachel
United StatesI didn’t like how I wasn’t aware of the $150 hold fee a night and I didn’t like how there was no parking for guest unless you did vallet I don’t think that’s right being we spent so much money and we couldn’t even park with the hotel
I loved how clean and safe it was
Stayed in November 2023
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