25 Jackson Street, Cape May, NJ 08204, United States
#2 of 27 hotels in Cape May
Guests' ChoiceBased on 79 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.8
Facilities
9.4
Staff
9.7
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 27 May 2024
Deborah
United StatesBreakfast was a little disappointing, everything is served cold or at room temperature. Bakery items were either very, very sweet or tasteless.
Fantastic location, one block from the beach and center of Cape May. Room decors was lovely and staff was very helpful.
Stayed in April 2024
Reviewed: 13 May 2024
Joan
United StatesRoad construction
Very good.
Stayed in April 2024
Reviewed: 2 May 2024
Michael
United StatesAC thermostat in Room 301 did not function properly.
Breakfast was superb each morning and having an option for delivery to our room made was very mich appreciated! Entire staff was superb and those smiles were spectacular! We did have an issue with AC in our original room but manager Mr. Scott was able to arrange a seamless transfer to another similar room that was much more comfortable. Dinners at Ebbitt House were amazing! Our anniversary card was a very nice touch. And, the chauterie plate and the chocolate covered strawberries were perfect accompaniment for an afternoon we spent on Cape May beach! Thanks much for making our trip very special and memorable!!
Stayed in May 2024
Reviewed: 31 December 2023
Barbara
United StatesPlease see above. I put in wrong spot. Other than loud kitchen we love everything. The friendly staff, beautiful decor and location!
Room 309 had a lot of noise from the kitchen up until 10:15pm. Luckily I'm a night owl and my husband's hearing is diminished. I was just surprised to hear so much banging, clanging and loud voices. We stayed in room 308 a month prior and we didn't hear anything. We still love it there!
Stayed in December 2023
Reviewed: 29 December 2023
Thomas
United StatesOur stored luggage, due to early arrival, was not available at check in. The luggage could not be found. It was resolved but caused some distress. The extra "Resort Fee" that was added to the final bill was not included in the quoted price for the room. This seems to contradict the claim that all taxes and fees were included in the quoted price by Booking. Com.
The accommodations, in general, were very good. The location was excellent for visiting surrounding attractions The room was a bit smaller compared to the room we had during a previous visit but still quite nice. The restaurant was excellent.
Stayed in December 2023
Reviewed: 25 December 2023
William
United StatesNo problems with the hotel or restaurant. Disappointed that the Washington St. Mall was empty and could not get a trolley tour or horse carriage tour. Booked solid back in October.
Valet parking. Help taking our luggage up three flights of stairs. Ebbott Room is always excellent. Great location to mall and other attractions.
Stayed in December 2023
Reviewed: 20 December 2023
Stephen
United StatesBeautiful building and staff was great.
Stayed in December 2023
Reviewed: 19 December 2023
Carol
United Statesthe location, wonderful service, very clean
Stayed in December 2023
Reviewed: 15 December 2023
Mary
United StatesNothing
The breakfast offerings were ample, presented beautifully and delicious
Stayed in December 2023
Reviewed: 13 December 2023
Veronica
United StatesThe continental breakfast . I would have preferred to have a full breakfast option.
Clean, and the staff was friendly. The bedding was fantastic and there is no need to leave the facility. It offers everything one could want
Stayed in December 2023
Reviewed: 3 October 2023
Adil
TurkeyBig room, friendly staff
Stayed in September 2023
Reviewed: 23 September 2023
Anselmo
United StatesSome of the staff was iffy Lack of personality, communication problems I
Stayed in September 2023
Reviewed: 28 August 2023
Joseph
United StatesParking
Great stay, front desk was fantastic.
Stayed in August 2023
Reviewed: 2 August 2023
Heidinger
United StatesBreakfast on porch midway when recycle collection came. It smelled, was noisy and dangerous and the machine was crushing glass just feet away. The hotel should never seat guests during small window.
Breakfast in the porch was enjoyable. Hotel had a miss with one of family members room service - just didn’t happen.
Stayed in August 2023
Reviewed: 1 August 2023
Stephanie
United StatesThe beds could be a bit more comfortable I had trouble sleeping both nights. The dinner service was not great but the location of the back porch was beautiful
The location was great and the access to the amenities at congress hall was very nice. The property was very clean and the complimentary breakfast was very good
Stayed in July 2023
Reviewed: 25 July 2023
Manuel
United StatesBreafast a little weak, no variety
Facilities excelent, people great loved the all thing
Stayed in July 2023
Reviewed: 18 June 2023
Olivia
United StatesThe hotel is very charming. The breakfast in bed was an added plus. Can’t wait to return!
Stayed in June 2023
Reviewed: 15 April 2023
Laura
United StatesNothing would make me not go back. A little over priced, especially for time of year.
Simple continental breakfast. Average but certainly good enough. Restaurant is awesome , great service and food. Every employee here is friendly and on top of everything. Great location and comfortable bed/room.
Stayed in April 2023
Reviewed: 11 April 2023
Saslav
USANo complaints
Everything p
Stayed in April 2023
Reviewed: 20 February 2023
Valerie
United StatesNot much. Loved it
Great ambiance, wonderful staff. My friend travels with her own pillow... not necessary here. Beds were luxurious and super comfy. Wasn't sure whether the room would measure up to pics and it was even better. Having breakfast delivered to our room as a standard option also a real treat. They skimped on nothing.
Stayed in February 2023
Reviewed: 16 February 2023
Kathi
United StatesAttentive, courteous staff; perfect location for the beach, shopping, restaurants: delightful room with comfortable beds.
Stayed in February 2023
Reviewed: 14 February 2023
Vincent
United Statescoffee temperature ( only warm upon delivery to room )
quality food, great location bar, restaurant, sitting room with fireplace, front porch
Stayed in February 2023
Reviewed: 29 November 2022
Elizabeth
United StatesThe breakfast was delicious! We loved the fireplace in the lobby.
Stayed in November 2022
Reviewed: 29 October 2022
Diana
United StatesChange over of new staff…lots of new staff each day we were there.
The hospitality, accommodation s, service, food quality and central location. You can walk to anything of interest.
Stayed in October 2022
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