16 N. Franklin St., Watkins Glen, NY 14891, United States
#1 of 19 hotels in Watkins Glen
Guests' ChoiceBased on 719 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.6
Staff
9.5
Value for money
8.7
Free WiFi
9.3
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End of dialog contentReviewed: 24 September 2023
Karen
United StatesThe food was just ok
Clean, convenient location
Stayed in August 2023
Reviewed: 23 September 2023
Anne
United StatesAndrea, the restaurant manager was amazing! So personable, friendly and helpful! Added to our sister celebration!
Stayed in September 2023
Reviewed: 21 September 2023
Karen
United StatesLoved the location of the hotel and the cute town. You could walk to some breakfast, lunch or dinner locations as they were right in town.
Stayed in September 2023
Reviewed: 20 September 2023
Susan
United StatesGood breakfast, nice dining room and staff. I do not like Starbucks coffee, never have.
Stayed in September 2023
Reviewed: 11 September 2023
Kathleen
United StatesPaid for a room with a balcony and lake view. But our view was mostly blocked by a large tree.
Exceptional staff. Friendly and so willing to help. Room was very clean and well attended to. Food was excellent. The location was also great - so close to everything
Stayed in September 2023
Reviewed: 8 September 2023
Roberta
United Statesnothing
all of it
Stayed in September 2023
Reviewed: 31 August 2023
Wanfen
United StatesExcellent
Stayed in August 2023
Reviewed: 27 August 2023
Karen
United StatesOutdoor seating for dinner and drinks
Stayed in August 2023
Reviewed: 20 August 2023
Robert
United StatesRoom was excellent, very scenic location. Easy access to shopping and restaurants. Staff was very friendly.
Stayed in August 2023
Reviewed: 19 August 2023
Gina
United StatesN/A
Beautiful place to stay, definitely exceeding our expectations!
Stayed in August 2023
Reviewed: 18 August 2023
Karin
CanadaVery friendly staff. Good restaurant.
Stayed in August 2023
Reviewed: 18 August 2023
Veronica
United StatesClean and quiet rooms, friendly staff.
Stayed in August 2023
Reviewed: 17 August 2023
Amola
United StatesThe water temp in the showers was lukewarm. There was plenty of hot water coming into the sinks though.
Location perfect. Rooms very clean and seemed to be renovated recently.
Stayed in August 2023
Reviewed: 12 August 2023
Linda
United StatesThis is our second stay, absolutely beautiful hotel, view is spectacular. Food is excellent. The staff is very friendly and helpful. We highly recommend.
Stayed in August 2023
Reviewed: 9 August 2023
Patricia
United StatesBeautiful hotel!
Stayed in August 2023
Reviewed: 7 August 2023
Deborah
United StatesBeautiful location, great service, and wonderful hospitality
Stayed in August 2023
Reviewed: 7 August 2023
Gerard
United StatesThe A/C in our room was very loud and did not work very well. Water pressure in the shower was low.
Nice view overlooking Seneca Lake. Large, comfortable bed. Friendly, helpful staff.
Stayed in August 2023
Reviewed: 1 August 2023
Bradly
United StatesWell appointed. Wonderful location.
Stayed in July 2023
Reviewed: 1 August 2023
Lisa
United StatesNothing - Everything was great.
Great accommodations and an awesome place to stay,
Stayed in July 2023
Reviewed: 30 July 2023
Mary
United StatesLoved the coffee service on the floor in the morning. Cold water bottles, lemonade and snacks in the lobby are great.
Stayed in July 2023
Reviewed: 24 July 2023
Shelia
United Statesnothing
it was in a great location
Stayed in July 2023
Reviewed: 23 July 2023
Robin
United StatesNothing
We loved everything! Beautiful hotel and location, superb customer service, excellent dining and extra amenities! A perfect getaway for a family of all ages!
Stayed in July 2023
Reviewed: 22 July 2023
Donna
United StatesCleaning staff were generally late and turn down was quite early.
Stayed in July 2023
Reviewed: 21 July 2023
Malcolm
United StatesEven though 4PM check-in was guaranteed by the front desk after we tried to check in at 3:15, our room wasn't ready until 4:15. The water temperature in the shower fluctuated wildly on the first night of our stay and we couldn't take a shower. We told the front desk about the problem the next morning and someone came to fix it in the afternoon.
Great location on the lake and within walking distance to watkins glen state park. Beautiful hotel and room.
Stayed in July 2023
Reviewed: 19 July 2023
Debi
United StatesEverything
Stayed in June 2023
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