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Reviews of My Place Hotel- Salt Lake City I-215/West Valley City, UT 3 stars

3074 Decker Lake Drive, West Valley City, UT 84119, United States

#9 of 15 hotels in West Valley City

Guests' Choice

Review score

Based on 427 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8.0

  • Staff

    7.9

  • Value for money

    8.0

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 5 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    You advertise toasters in the room. There was none in my room. Last time I stayed here there was a recliner in the room. That's gone too. Could have used one.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We had a pet used room. Strong smell of desinfection in the room

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Too much construction around motel. Access was challenging. Location was easy, but as I said, too much construction around and parking was terrible

    My place is a great place to stay. Clean and staff was good.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    They still haven't given me my $100 dollars I had to have, at time of check in. Also no where on the website does it say you need to have that hundred dollars, has to be cash or debit. Not cool.

    It was clean & comfortable.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    7.0
    Quiet cute location but front desk morning staff was a little to much
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Well I had a service animal and they was trying to change me

    That it was quiet

    Stayed in March 2024

  • Reviewed: 26 March 2024

    7.0
    Stay was okay, good enough for what I paid.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    Not many amenities, advertise a kitchen but give ZERO plates, silverware, pots/pans. Why would I want a kitchen and need to buy my own pot for $22 while on vacation.

    Rooms were spacious and clean. Staff was friendly and helpful. Laundry facilities were nice.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    The room and staff were awesome.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    Strange people walking outside at night

    Super clean, nice staff, fairly quiet in the evening

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Very pleasant, comfortable and quiet.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Lots of construction made it hard to get around near the property.

    The room was comfortable and I liked the kitchen.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    It was a good home base for our extended visit.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 8 nights

    Walls were thin. The TV wasn't on a rotating foot; had to physically shift it (potential for accident). Bathroom sink was slow and then stopped up (but we neglected to mention that to staff). Cleaning schedule was not consistent. Currently (Feb 2024) surrounded by construction of another hotel. Staff had no quarters for laundry; so, we did it elsewhere.

    Liked full-size fridge with icemaker; it was a cold fridge, nice. Could crack the window for fresh air. Liked having cabinets and drawers for food and dishes. The store had dishes for those who needed them and had lots of variety: things you might have forgotten and wanted to snack on.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    45 dollar early check-in fee is stupid. People often arrive early with no place to go. As long as it is at least a couple hours after check out. Stop being greedy. Next door offers early check-in if available free. And breakfast.

    Clean. The bed was so comfortable.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    They had no record of my confirmed reservation despite my email of confirmation by Booking

    After much time the manager was finally confirm my reservation.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    I canceled one reservation 24 hrs before arrival but I didn't get a refund. Due to the weather, later I found out it was going to be ok so I made another reservation the same night and I was charged for another night.

    The clean, comfortable room.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    7.0
    It was nice.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    The construction

    The staff was nice

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    Great value, would stay here again.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    The address provided by booking.com is not even close to being accurate or helpful. Please fix this for future customers. The internet and cable in the first room I was checked into did not work. I was moved to a second room where the internet worked but was very slow. The cable and the refrigerator did not work initially, but staff came to the room and fixed both of those issues.

    Staff was very friendly and helpful. Room was very clean and nicely equipped with full kitchen.

    Stayed in December 2023

  • Reviewed: 20 November 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Workers were very respectful nice and had good customer service besides one of them Missouri rude disrespectful and treated us as if she was better than us.

    N/A

    Stayed in November 2023

  • Reviewed: 12 November 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    In a construction area, wasn't sure about parking.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Price was a little high for us

    Full kitchen

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Nice room but super slow check in.
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Check in took a long time. I was already pre paid but I still had to wait in a long cue. There should be a faster way to expedite those with paid reservations.

    Room was large comfortable and clean.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very nice
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    We didn't have any ice

    I loved the full sized refrigerator, it would have been even better if there was a jacuzzi

    Stayed in October 2023

  • Reviewed: 9 October 2023

    8.0
    10 out of 10 if we have not the room next to the Maintance room
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    but unfortunetly our room was next to the Maintance room which was noisy. You constantly hear 24/7 a constant humming noise. Thats why its just 8 out of 10.

    This could be 10 of 10 - big room with modern furniture - clean bath /kitchen

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast & deposit charged on credit card

    Location close to airport

    Stayed in September 2023

  • Reviewed: 2 October 2023

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A lot of construction in the area.

    Clean

    Stayed in October 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    It was very clean and the staff was ok but the only reason I would rent there again is because of the service natali provided me. She was professional and just a pleasure to be around. Thank you

    Stayed in September 2023

  • Reviewed: 28 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night

    I request a quiet room on the high floor at booking. However, I received a room on the first floor just beside the hotel side door. The staff told me all rooms were fully booked. I was woken up as early as 4am by the side door opening and closing noises when the guests in and out the hotel. Window blinds cannot be lifted. No view from the window. Didn't use any facilities.

    Room is cleaning and staff are nice.

    Stayed in September 2023

Showing 1 – 25

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