8107 North East Zac Lentz Parkway, Victoria, TX 77901, United States
#15 of 19 hotels in Victoria
Guests' ChoiceBased on 580 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
8.6
Facilities
7.5
Staff
8.3
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 20 May 2024
Lira
United StatesThe elevator was not working and apparently hasn't been working for some time. The water pressure in the shower was low yet effective.
Staff was very friendly and provided exceptional service and care. I requested to switch rooms and did so with ease. Breakfast was great and had a variety of items to choose from.
Stayed in May 2024
Reviewed: 15 May 2024
Isaac
United StatesElevator not working. Had our room on the third floor, suite are on that floor.
Very friendly staff. Comfortable bed.
Stayed in May 2024
Reviewed: 13 May 2024
Orosco
United StatesThe breakfast didn't have much selection, they dont provide enough towels in the restroom
The rooms were comfortable, and clean.
Stayed in May 2024
Reviewed: 6 May 2024
David
United StatesProperty is nice
Convenient to stores and restaurants
Stayed in May 2024
Reviewed: 21 April 2024
Ricardo
United StatesThe property is poorly maintained, the elevator was out of order so I had to take the stairs with all the luggage.
The room was spacious.
Stayed in April 2024
Reviewed: 21 March 2024
August
United StatesThe elevator was broken there was no doorknobs on staircase door entrance online it showed there was a pool and when we checked in and I ask there was no pool at the facility
The start was very helpful
Stayed in March 2024
Reviewed: 9 March 2024
Lisa
United StatesThe TV didn't work. The internet was not secure enough for my work computer to connect to it. (It could connect to the hotel across the highway, but I didn't have the password.) I had to use the hot spot from my phone. There is no elevator and no ice on the 2nd floor. This hotel is a bit worn... stains on the rugs in hallways and stairs, and the wall paint is all old throughout the building.
Kind staff! The room size, the little refrigerator, AC, and shower. Dove products in the bathroom are good. Individually wrapped breads at breakfast. The price is unbeatable.
Stayed in March 2024
Reviewed: 6 March 2024
Martinez
United StatesThe $50 incidental deposit, I mean I can understand if I was a customer, but I think that regulars should be exempt from this fee. I mean we book the room based on a given price and find out that we have to pay an extra $50 upon arrival, that pisses off a lot of clients, we show up thinking it's going to be one price and then we get an unknown fee which about 60% of the time we don't have it especially if we've been traveling for a while. If you want to continue doing that you should advise all of you booking agencies to post those fees when they give their daily or nightly rates that way the clients aren't blindsided with that extra fee.
Both the room and the stay were pleasant. The price was also pretty good.
Stayed in March 2024
Reviewed: 3 March 2024
Leonie
United StatesAppliances in the room looked old and could do with replacement
Price
Stayed in March 2024
Reviewed: 21 February 2024
Nadia
MexicoNo complaints here.
Right off the highway, which was great for me since I was taking a break during a road trip. Also close to a couple grocery stores, restaurants, and gas stations. Unfortunately the elevators were out during my stay, but it turned out to be no big deal for me to just take the stairs. Overall the room was clean and orderly, and the bed was comfy. The staff I talked with were very professional and helpful.
Stayed in February 2024
Reviewed: 23 January 2024
Haley
United StatesElevators didn’t work so had to use the stairs. They made me pay more than my rate on booking.com
Very comfortable and friendly staff
Stayed in January 2024
Reviewed: 22 January 2024
Jared
United StatesElevator was out of order when I was there.
Rooms were comfy and big. Beds were good
Stayed in January 2024
Reviewed: 15 January 2024
Tiffany
United StatesThe hairdryer was burned up, ice machine was done and so were the elevators. Paint was chipping from the trimmings on the doors.
Location and price
Stayed in January 2024
Reviewed: 8 January 2024
Michael
United StatesElevator was out of order.
Nice staff. Shower was awesome.
Stayed in January 2024
Reviewed: 6 January 2024
Raymond
United StatesBeen here 20 plus times and loved it but this time the room was overrun with small cockroaches. They were everywhere even in the bed, bath, the microwave. I sucked it up and stayed for 3 nights but not good this time
Location and people
Stayed in January 2024
Reviewed: 4 January 2024
Victoria
United StatesUnfortunately, the elevator was not working and when I called to ask for a complimentary toothbrush, it was never brought.
The woman at the desk was super helpful in getting my room changed from a handicap room to a regular room with no charge in fee.
Stayed in December 2023
Reviewed: 1 January 2024
Gary
United StatesThat they had eggs I could eat as I have Celiac Disease. That they made accommodations for our old knees and gave us a suite on the first floor for the same price as a regular room since the elevator was broken. Bed was very comfortable.
Stayed in January 2024
Reviewed: 31 December 2023
Carla
United StatesNeeds a remodel.
Good location
Stayed in December 2023
Reviewed: 19 December 2023
Renfro
United StatesThe pillows other than that the room was great.
Staff was very friendly and helpfull. The location is great for us. Breakfast included
Stayed in December 2023
Reviewed: 12 December 2023
Amanda
United StatesHairs on bed
Location
Stayed in December 2023
Reviewed: 12 December 2023
Amanda
United StatesLack of breakfast
Location
Stayed in December 2023
Reviewed: 29 November 2023
Anita
United StatesWe were given the first room next to the breakfast room. That was a great room to be in. The staff was helpful in letting us know things we could do even though we picked a time when it was cold.
Stayed in October 2023
Reviewed: 24 November 2023
Alybee
United StatesThe breakfast was not 100% correct, waffles were able to be made no waffle batter was offered. The bathroom had mold in the corner of the tub. We had to ask for towels and they were given to us as none were available in the room except for three towels not even a floor mat. Pillows hard like rocks. Their breakfast should not say excellent breakfast because it was not it was terrible
Easy check in
Stayed in November 2023
Reviewed: 19 November 2023
Michael
United Statesconstruction
ok
Stayed in November 2023
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