8107 North East Zac Lentz Parkway, Victoria, TX 77901, United States
#15 of 19 hotels in Victoria
Guests' ChoiceBased on 579 hotel reviews
7.3Cleanliness
7.7
Comfort
7.8
Location
8.6
Facilities
7.4
Staff
8.3
Value for money
8.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 May 2022
Brenda
United StatesWe stayed 2 nights and room did not get cleaned. Gave some excuse that rooms occupied did not get clean due to fear of being accused of taking missing items.
Friendly
Stayed in May 2022
Reviewed: 10 May 2022
Leah
United StatesCarpet was rough and didn't feel clean on bare feet. Bath towels were small.
Staff was very nice. Breakfast was good.
Stayed in May 2022
Reviewed: 7 April 2022
Jesse
United StatesNight Staff did not want to he there. She was not friendly at all. Did not make me feel welcome. I was in uniform so maybe she didn't like Police Officers.
Stayed in April 2022
Reviewed: 17 February 2022
David
United StatesTV stand broken; heater not working; piece of tissue in bath with blood on it; only one set of towels for two people; only one small trashcan in room.
Location; room generally clean.
Stayed in February 2022
Reviewed: 13 January 2022
Jose
United StatesRooms were not cleaned out our King room the bed had stains and our queen room had moldy pizza left in the fridge. Also we were told we had already checked out and had to leave the room by the cleaning lady with 15 minutes to go before the actual 11 check out time.
Breakfast area.
Stayed in January 2022
Reviewed: 9 January 2022
Robert
United Statessheets were stained !!!
Stayed in December 2021
Reviewed: 4 January 2022
Olga
United StatesPoor breakfast
Spacious room, comfortable beds, quite
Stayed in December 2021
Reviewed: 28 December 2021
Zeine
United Statesplace look a little run down and the bathroom wasn’t clean when we got there. we had to request them to come clean it.
comfortable bed and nice staff
Stayed in December 2021
Reviewed: 24 December 2021
Paul
BelgiumWhat was not pleasant was the smell of the room. It smelled like mold. Very musty. That was the only thing that was not good.
Great Staff! Very friedly and helpful.
Stayed in December 2021
Reviewed: 12 December 2021
Robert
United Statesbed sheets had some kinda stain on them
Stayed in December 2021
Reviewed: 8 December 2021
George
United Statesit was hard to find
good hot meal
Stayed in December 2021
Reviewed: 30 November 2021
Gonzalez
United StatesThe room was really cold and my fiance and I did not get much sleep as a result. Even when we were under the blankets and close, we were freezing and maybe got an hour of sleep. We were unable to turn off the AC.
Literally everything was great except the room was freezing and we could not turn off the AC.
Stayed in November 2021
Reviewed: 25 October 2021
Art
United StatesUp graded to a king bed & larger room Out of coffee cups in the morning. Bagels were wrapped but not sliced... Had to slice wit a plastic knife. Hole in the walls behind light fixture. Markings/Scuf marks on the wall. Baseboards peeling off the wall. Room looked clean, but used and worn.
Stayed in October 2021
Reviewed: 27 September 2021
Regina
United StatesNot many fresh food options at breakfast. Some fruit or yogurt would've been nice but it did the job.
I enjoyed using the fitness center
Stayed in September 2021
Reviewed: 20 September 2021
Andy
United StatesI lost a room that wa suppose to have been checked in by the day person at the desk. My other party showed up late like what we spoke about but they ended up having to make arrangements elswhere. I guess discussing this face to face is not enough.
Stayed in August 2021
Reviewed: 7 September 2021
William
United StatesWhen we arrived we waited at the front desk for service for about 10 minutes. The room had a bit of a musty smell. The breakfast "buffet" is definitely a joke. Don't let the free breakfast be your deciding factor to stay here. We had a cup of juice and checked out.
The room rate was cheap, had a bed and shower. Really all we needed while passing through to South Padre Island.
Stayed in September 2021
Reviewed: 28 August 2021
Kaylee
United StatesThe lack of amenities like a pool. The bar definitely could have more drinks to offer.
The staff was absolutely amazing!!!
Stayed in August 2021
Reviewed: 14 August 2021
Diana
United StatesThen you hire someone to sit at the “bar” area during your happy hour… and do nothing no one will drink in that area and the breakfast girl sits slumped at a table watching tv. There should be eggs with and without meat, the Chorizo looked terrible. First day no forks and acted like no one could have ordered them before they ran out or pick up a small box at the grocery store till the shipment arrived.
Your front desk night clerk is required to do far more work sweeping vacuuming the entire lower level because the work crews staying there track it in and her desk job all with a smile. Oh she has to take pillows to all the rooms that cleaned that day cause they aren’t dry by the time housekeeping leaves. And keeps the cookies in Stock. Room clean. Great location.
Stayed in August 2021
Reviewed: 5 August 2021
Ricky
United Statesattentive staff
Staff is amazing
Stayed in August 2021
Reviewed: 6 July 2021
Luis
United StatesBreakfast was great, value was incredible. Location was awesome. Only negative is that it doesn’t has a pool. Anyway the weather was not the best for pool time and we spend almost all time with friends and family.
Stayed in July 2021
Reviewed: 4 July 2021
Susan
United StatesFirst room had a very strong smell of mold
They moved us to another room. The staff were great. Great value.
Stayed in June 2021
Reviewed: 31 May 2024
Leticia
United StatesIt was filthy hot and smelled Poole mildew throughout the entire prompt. The parking lot was filthy and there was trash all over it including vomit.
Nothing
Stayed in May 2024
Reviewed: 31 May 2024
Brenda
United StatesClean
Stayed in May 2024
Reviewed: 16 May 2024
Alexis
United StatesI didn’t like that the ceiling was leaking in the restroom, and that the bathroom door was broken in one position and that there was no water pressure from the shower.
Stayed in May 2024
Reviewed: 29 April 2024
Kristina
United StatesI love everything but the moldy lamp shades in room 222.
Very clean, great breakfast, friendly staff
Stayed in April 2024
Las Vegas, USA
Mammoth Lakes, USA
Florianópolis, Brazil
Kempsey, Australia
Paleokastritsa, Greece
Montréal, Canada
Bundaberg, Australia
Varkala, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content