No minibar. The room door is difficult to open with only one hand free. Seems to require a joined badge and open movement, maybe by design.

The view, the location, and the super comfy bed were the best parts.

Stayed in May 2024

Staff was so friendly and helpful. Always smiling and assisting in whatever our needs were.

Stayed in April 2024

No microwave!

Nice and clean right, beside the shopping center

Stayed in January 2024

Pool not working

Enjoyed the hotel, and the staff was outstanding. BUT, the swimming pool was not working, and as we were with grandkids, that entirely ruined our time. This regrettable fault lies with Booking.com, rather than with the hotel.

Stayed in February 2024

Very Spacious

Stayed in September 2023

The parking

Beautiful Property

Stayed in September 2023

Hotel is getting old - rooms would need renovation

Stayed in August 2023

While I was aware that there were renovations underway, I was still under the impression that there was a sit down restaurant available for breakfast. To my surprise there was not - which was a challenge for someone who likes to get breakfast out of the way before dealing with the crazy commute to the office. That said if there had been greater clarity about the "coffee station with breakfast options" I would have understood. I will say that on the specific morning of confusion I was really put off. Given I assume you have a lot of business travellers signage or a note of clarity at the restaurant adjacent to the front desk would have been great.

In general the staff were amazing. Always friendly, willing to help and represented their commitment to the brand well.

Stayed in August 2023

$55 daily valet parking

Everything but parking

Stayed in July 2023

Parking stated less online. It was a little more than I would have liked to pay. But for the area, it was understood. I would visit again.

Location was perfect. We didnt get breakfast. Maybe next time. But the hotel was beautiful. We also enjoyed the pool, briefly. Staff was helpful and very nice.

Stayed in May 2023

Parking for overnight parking.

Location & Cleanliness.

Stayed in July 2023

The fact that I checked in and was double charged because the desk attendant was not thorough to see that I was booked with a third party and had already paid for the room, which tied up my money $900.45 to be exact while I was on my vacation. This was very inconvenient & unprofessional at the very beginning of my trip...but I will say they tried to accommodate me with a complimentary bottle of Rosé and $100 in-dining for food. Instead of them offering the Palms restaurant which was inside of the hotel.They only offered the In-house dining food which was horrible. When I brought it to the director Euchin of the hotels attention the next morning after check-in that they had made my account go negative they acted as if I did something wrong and only offered me the bottle of rosé and $100 voucher for in-house dining. They did try to reverse the charge but with it being the weekend and the 4th of July holiday I was not able to get my money back while on the trip.

The facilities were magnificent and clean

Stayed in July 2023

For the price $300 per night, I would like to have had a microwave in the room.

Stayed in June 2023

nothing really

Nice hotel - the Westin is a very good brand

Stayed in June 2023

Technical issues with the TV otherwise would have been a perfect mark

Clean, staff hospital, comfortable bed

Stayed in June 2023

location and a very convenient place to stay in buckhead mall is a block away and you have great restaurantes around

Stayed in May 2023

construction right over our heads began at 8am….management gave us $100 off.

staff was personable & went above and beyond to make us feel welcome!

Stayed in June 2023

Restaurant menu didn’t have a wide variety. Especially for shellfish allergies.

The location was great. Staff was very friendly. I liked that you could park your own car.

Stayed in April 2023

Too pricey overall. Room rate plus food will break the bank.

Rooms are nice, bed was comfortable. Love that the Westin offers room service.

Stayed in March 2023

No parking, forced into valley.

Stayed in April 2023

The bar closes way too early. 11:00 pm in Friday and 10:50pm on Saturday. No room service at night.

excellent location and personnel

Stayed in March 2023

The restaurant was not staff for the number of people.

Area

Stayed in March 2023

There was human trafficking in the hotel. A naked woman was running through the hallway. The trafficker was banging on our door for us to open. Security nor police took our matters serious. I’m so glad we never opened the door.

I like the hotel manager and the heated pool. I also like the location of the hotel.

Stayed in January 2023

bed was uncomfortable, parking was a nightmare. smell of weed on the property and inside hallways.

close to stores, shopping, etc

Stayed in January 2023