4545 West John Carpenter Freeway, Irving, TX 75063, United States
#30 of 85 hotels in Irving
Guests' ChoiceBased on 143 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
8.6
Value for money
8.2
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End of dialog contentReviewed: 24 May 2024
Hasmukh
United KingdomPool was over a flight path ... so exciting but a little noisy... plus no service by the poolside to order drinks or food.
Clean ... great customer service
Stayed in May 2024
Reviewed: 29 March 2024
Kathryn
United StatesThe water temperature never got really warm. The servers at the restaurant were super nice but it was a little slow from a timing perspective. Ironing board/iron seemed very old and could use an upgrade.
Room was spacious and the bed was comfortable. The blanket on the bed was nice as well and not the super thin kind that you sometimes get. Wifi was easy to access and there were ample elevators so you never had to wait a long time even if you were on a high floor. I liked the white tea scent of their toiletries as well. Gym had ample equipment.
Stayed in March 2024
Reviewed: 17 November 2023
Cathy
AustraliaTired and dated
A convenient hotel when your just passing through and need to be close to the airport. Clean and comfortable
Stayed in October 2023
Reviewed: 2 October 2023
Arcelia
United StatesSuper clean, and quiet
Really nice and clean
Stayed in October 2023
Reviewed: 19 September 2023
Michael
United StatesAll good.
Room was clean ,bed very comfortable.
Stayed in September 2023
Reviewed: 12 September 2023
Abigail
United StatesBedding was dirty and bathroom
Location
Stayed in September 2023
Reviewed: 31 July 2023
Dean
AustraliaSmall bath with shower on top of it was a little bit cramped
High quality facilities, ample parking, good checkin and check out experience, spacious room.
Stayed in July 2023
Reviewed: 25 June 2023
Michelle
United Statesliked the bathroom products, however, there was little to no body wash in the shower.
slept well. nice mattress.
Stayed in May 2023
Reviewed: 6 June 2023
Jeanne
United StatesHotel was close to the airport and they provide a shuttle every hour to the airport. Rooms are good size and the beds are very comfortable! Had dinner at the restaurant and the food was very great!
Stayed in June 2023
Reviewed: 21 March 2023
Erica
United StatesThe airport shuttle only ran on the hour.
Staff was friendly. Room was large and comfortable.
Stayed in March 2023
Reviewed: 12 March 2023
Melissa
United StatesThe rooms were VERY small.
Stayed in February 2023
Reviewed: 26 February 2023
Roger
AustraliaNot a fan of a shower in a bath; the tap was clunky and didn’t work 100% but a small issue to live with.
Room well presented. Bed is amazing. Staff are lovely and helpful.
Stayed in February 2023
Reviewed: 17 January 2023
Joette
United Statesn/a
convenient, cordial staff, nice.
Stayed in January 2023
Reviewed: 17 January 2023
Franco
AustraliaRooms seemed a little dated. Would like to have seen complimentary water at the very least.
Location was good as it was relatively close to the airport. The bed was comfortable enough.
Stayed in January 2023
Reviewed: 7 January 2023
Hollis
United StatesIt is pretty dated. But as I only stayed here because I missed my flight connection I was grateful to have a room.
A couple miles from the airport and a free shuttle to the airport. The bed was comfortable, food served at the bar I think until 10:30
Stayed in December 2022
Reviewed: 17 July 2022
Jeanluc
United StatesI was told the restaurant was opened when it was not. the bar menue could gain by having lighter choices.
No surprise. all as expected.
Stayed in July 2022
Reviewed: 2 June 2022
Alfredo
United StatesShuttle to airport only every hour
friendly staff
Stayed in May 2022
Reviewed: 4 May 2022
Sandra
United StatesI was seated in the restaurant for dinner, brought a menu and water. I asked for a cocktail menu from the adjacent bar. Then no one returned for more than 5 minutes, possibly 10. I moved to the bar where I was promptly served by the bartender, including ordering food. Seems the restaurant is not really staffed— if not, just operate either bar service. Would’ve been nice to have airport shuttle service more than once an hour.
I picked this hotel for an overnight layover near DFW. Essential was the airport shuttle, and food and drink. The hotel was clean and the room spacious and well appointed. Got a good room rate on Booking.com.
Stayed in April 2022
Reviewed: 23 April 2022
Kevin
United Kingdomno boiling water facilities or real milk in room for a proper British cup o' tea.
staff in bar/restaurant helpful to provide boiling water and real milk for English cup of tea and microwave good for this too.
Stayed in March 2022
Reviewed: 31 March 2022
Annemieke
United Statespricey for what you get. same ballpark as Holiday in Express. furniture and carpet old in room
very nice staff and good location. it’s clean and comfortable
Stayed in March 2022
Reviewed: 11 March 2022
Belinda
United StatesI arrived at 3:00 in the afternoon after traveling all day and there was no restaurant available in house. I had to purchase a cold snack from the little store beside the check-in desk.
The room was comfortable, bathroom small.
Stayed in February 2022
Reviewed: 7 September 2021
Carllie
United StatesTo be able to request my tub be clean befor check in. I was told housekeeping was gone for the day. The pillows could be replaced. The chair next to the table was diry.
I like the bed and couch. The room was overall clean. The bathroom was clean and spacious.
Stayed in September 2021
Reviewed: 20 August 2021
John
United Statesthe shower faucet needs fixing
Stayed in August 2021
Reviewed: 13 August 2021
Allen
United StatesDionne was amazing
Stayed in August 2021
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