1 Resort Drive, Savannah, GA 31421, United States
#30 of 128 hotels in Savannah
Guests' ChoiceBased on 619 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.7
Staff
8.8
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 3 June 2024
Robin
United StatesBeds were a little small.
Staff and location. Breakfast serving was excellent.
Stayed in June 2024
Reviewed: 29 May 2024
Rebecca
United StatesWould have like the concession area I side the hotel lobby area to be open later. Was disappointing not to get some coffee and other items in the evening.
Great service. Very nice room. Bell staff exceptional and so friendly.
Stayed in May 2024
Reviewed: 29 May 2024
Cecil
United StatesOver priced.
Stayed in May 2024
Reviewed: 28 May 2024
Thomas
United StatesThere could be a better menu in the restaurant. The inside bars were very limited as to what you could drink. No frozen drinks at all(buy another blender for inside )our room wasn’t cleaned one of the days . I think they could check back and clean it later if you have the do not disturb early . But they don’t.
The hotel was beautiful. The staff was friendly and helpful.
Stayed in May 2024
Reviewed: 19 May 2024
Mark
United StatesNothing, the staff was very professional, and very helpful.
We had the buffet, it was fresh and the food was good
Stayed in May 2024
Reviewed: 13 May 2024
Reginald
United StatesNothing bad to say. We arrived early and was able to check in with small wait time. The valet guy was very welcoming upon our arrival. He agreed to hold our luggage until our room was ready. He was extremely polite.
Views of the water and ferry service.
Stayed in May 2024
Reviewed: 6 May 2024
Linda
United StatesMalfunctioning light, which they never replaced. Pillows were so fat, my husband had a stiff neck for days. When I requested a flatter pillow, they stated they didn’t have any because they couldn’t do feathers, which is a lame excuse. My pillow at home is flat and I’m sensitive to feathers. Hotel staff was rude when I asked for extra coffee pods, and then she gave me decaf
Nice location, ferry service to downtown service great, so no need to drive there and park. The pool and jacuzzi were great
Stayed in May 2024
Reviewed: 13 April 2024
James
United StatesNeed better ramps for handicapped patrons. Especially going towards dock and onto boat.
Proximity to parade and river walk.
Stayed in March 2024
Reviewed: 10 April 2024
James
United StatesThe price
The staff was great
Stayed in March 2024
Reviewed: 22 March 2024
Gwen
United StatesLoved the location and resort amenities.
Stayed in March 2024
Reviewed: 22 March 2024
James
United StatesService at 2nd floor bar. Bartender didn’t know what she was doing and had to wait very long time for drinks. At $15.00 for a drink one would expect better service especially in this class of hotel. Very poor. Also found housekeeping service marginal.
Spacious room, very comfortable and quiet
Stayed in March 2024
Reviewed: 20 March 2024
Gwendolyn
United StatesA offer to have breakfast would have been a perk considering the amount of room stay. An explanation of parking / we paid to leave out for the day. $35.00 after being charged for parking when we arrived. We were credited back. But this should be avoided, reduces the unpleasant interaction. Especially when the receipt is a must have for reimbursement. Michelle a lovely lady made this interaction easier - personality plus wisdom..comes with age and experience. Thanks Michelle✨
Did not have breakfast.
Stayed in March 2024
Reviewed: 24 February 2024
Vernon
United StatesMale bartender was rude. Barely let you get out what you were saying before moving on.
Facility was updated, clean and staff was pleasant
Stayed in February 2024
Reviewed: 1 February 2024
Lesleigh
United StatesValet staffs.were.so nice and helpful and reception were very welcoming.
Stayed in January 2024
Reviewed: 28 January 2024
Mustafa
TurkeyNothing to do with the property per say but trying to go to the other side using the ferry was a bad experience. Never on time and keeping to the schedule.
Clean and comfortable. Staff excellent. Able to walk to the convention center.
Stayed in January 2024
Reviewed: 25 January 2024
Glen
United StatesPet friendly
Stayed in December 2023
Reviewed: 22 January 2024
Saul
United StatesNo fridge or microwave
Room temp was nice and all facilities were clean
Stayed in January 2024
Reviewed: 14 January 2024
Yeneice
United StatesThe place is nice and very well located, with a beautiful view, but I found objects in the rooms and hair, the sheets were not clean, my stay was only for one night and a few hours
Just location
Stayed in January 2024
Reviewed: 26 December 2023
Mary
United StatesToo expensive and service was poor
Stayed in December 2023
Reviewed: 23 November 2023
Terry
United StatesAttention to details in our room could have been better. The duvet cover was soiled and we ran out of body wash on the second day of our stay … it was not refilled for our third day. Also, Booking.com charged us $33 per day for the Resort Fee but the Westin billed us $37.95 per day for that fee. We were overcharged $4.95 per day with no explanation and did not notice until our emailed checkout folio.
Excellent property located away from the Savannah hussle and bustle yet the ferry made for easy accessibility. Very nice selection for breakfast and lunch and the food was very good. Service was excellent and staff was friendly and courteous. The evening s’mores by the fire pit were a nice amenity too.
Stayed in November 2023
Reviewed: 14 November 2023
Jim
United StatesI seemed to pay double the price of what is usually is. There must of been some sort of event locally. I would go back another time when the price is the average.
NICE PLACE
Stayed in October 2023
Reviewed: 23 August 2023
Rayan
Saudi ArabiaRoom was a bit outdated
Facilities in the hotel and river view from my room
Stayed in July 2023
Reviewed: 6 August 2023
Chris
United StatesLower price
No Good time had
Stayed in July 2023
Reviewed: 9 July 2023
Justin
United StatesWas under construction and staff wasn’t the most attentive
Out of the city, but the ferry they offer is great.
Stayed in July 2023
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