336 West MacArthur Boulevard, Oakland, CA 94609, United States
#33 of 50 hotels in Oakland
Guests' ChoiceBased on 74 hotel reviews
6.5Cleanliness
6.7
Comfort
6.8
Location
7.6
Facilities
6.6
Staff
7.9
Value for money
6.8
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 May 2024
James
United StatesA light in the room couldn't be turned on. The key card needed to be reprogrammed.
The helpful staff. And the location, to where I needed to be, and super easy to find.
Stayed in May 2024
Reviewed: 20 March 2024
Erica
United StatesAn elevator would be nice
Very clean, nice bed. Kitchen and Bathroom worked well.
Stayed in March 2024
Reviewed: 28 February 2024
Maria
United StatesVery noisy. People out all night
No breakfast included
Stayed in January 2024
Reviewed: 12 February 2024
Neil
United StatesThe pile of dog crap at top of stair landing
No breakfast is offered
Stayed in February 2024
Reviewed: 18 December 2023
Adam
United StatesPresence of staff
Location
Stayed in December 2023
Reviewed: 4 September 2023
Carlos
United StatesGiving a $45 deposit and having to have a discussion about how much it was when it came morning. They had a problem with the amount that they had to return.
How quiet it was and the cleanliness of the place. The location was nice
Stayed in September 2023
Reviewed: 20 August 2023
Laura
AustraliaNew sheets needed. A bit noisy. No tea/coffee making facilities. No hanging space.
Fridge, microwave. Close to Piedmont Street.
Stayed in August 2023
Reviewed: 10 July 2023
Draving
United StatesClean, comfortable, free parking, would definitely stay again.
Stayed in July 2023
Reviewed: 15 June 2023
Brian
United StatesThe smell of the room was bad. No way to open any windows. Did not give confidence of cleanliness or safety. Key card would often not work.
Stayed in May 2023
Reviewed: 12 March 2023
Sharon
United StatesLoud talking early morning in garage
Location. Good and clean
Stayed in March 2023
Reviewed: 18 October 2022
Neighbors
United StatesHaving strangers in the patio area.
Close to Kaiser hospital
Stayed in October 2022
Reviewed: 26 August 2022
Dennis
United StatesNo major issues.
Good, basic accommodations. Very comfortable bed. Some road noise. No frills but met my needs.
Stayed in August 2022
Reviewed: 31 July 2022
Janet
United Stateswouldn’t walk in the neighborhood after dark
convenient to bus line and easy walk to Piedmont Ave for great selection of restaurants; staff very friendly and accommodating; bed was comfortable; quiet enough at night on our weekday stay
Stayed in July 2022
Reviewed: 23 June 2022
Nelly
United StatesRooms not sound proofed. Noise from tenants of adjoining rooms woke us up late in the night
No breakfast. Location just behind Kaiser Hospital was very convenient.
Stayed in June 2022
Reviewed: 19 October 2021
Tanya
United StatesI couldn't get a hold of anyone in the office till 11am to let them know we didn't want maid service and to notify them that there was only hot water. It wasn't that big of an issure.
Our stay was nice. We only had hot water in our shower but we didn't mind. The weather was cold.
Stayed in October 2021
Reviewed: 4 October 2021
Stephen
United StatesUpstairs neighbors were pretty loud (for a while).
Staff was excellent & very friendly & helpful. Easy access. Convenient location.
Stayed in October 2021
Reviewed: 25 August 2021
Monina
United StatesThere was no cold water in the sink. Had to brush teeth with hot water. The bedsheets does not feel fresh and clean.
This lodge has some availability, most of the hotels we were tryin to book were all booked. The gentleman who was in the office was very nice. I think he was the owner.
Stayed in August 2021
Reviewed: 27 July 2021
Dora
United StatesThe lodge was not what I expected per the website but it was clean and comfortable. The surrounding area was not to safe. The bedspread had cigarette burns on them and the shower drain was slow
The bed were comfortable .
Stayed in June 2021
Reviewed: 7 June 2021
Maite
United StatesThe "outside" definitely looks ... not clean. The (stingy) stairs leading to my room would need a good clean-up with bleach; the stair ramp is sticky; not pleasant. My mattress was so old is had a big "hole" on "my" side. Not that important, but 1 hinge (out of 2) of the bathroom door was not screwed (screws missing!) so I had to "lift" the door up to open it and be careful for it ... not to simply fall. Uneven service: one day, my bed ... was missing 1 sheet! (was corrected the next day when I requested)
Very good location! Definitely a brownie point got it. The room (including the bathroom) is definitely kept very clean. The staff was friendly and helpful when I checked in. Goo refrigerator, microwave oven and great coffee machine! Good shower.
Stayed in June 2021
Reviewed: 27 May 2021
Lee
United StatesHusband woke up with an insect bite.
Perfect for early morning drop off at nearby hospital.
Stayed in May 2021
Reviewed: 2 February 2024
Neil
United StatesThe loud couple at 1:30am in the car park
They serve breakfast? Since when?
Stayed in February 2024
Reviewed: 8 January 2024
Jose
United StatesThe water didn’t work for three hours and the room smelled the bed sheets were a bit stained.
Stayed in January 2024
Reviewed: 12 October 2023
Rebecca
United StatesThe room was FILTHY and DISGUSTING. The “queen size bed” was a pullout couch and the blanket had a huge mysterious stain on it
Nothing
Stayed in October 2023
Reviewed: 24 September 2023
Dixie
United StatesThe Shower only had cold water at first then only had hot water. All three knobs turned off shower, awful. Not user friendly at all. Bathtub did not have a plug to fill the tub with water. No safety chain on door. One could hear every noise outside. Room was nonsmoking, smelled like it had been smoked in from a long time ago, old smell.
not much - large bed plenty of light good blinds and TV
Stayed in September 2023
Showing 1 – 25
Rio de Janeiro, Brazil
Curitiba, Brazil
Possidi, Greece
Kranevo, Bulgaria
Bucharest, Romania
Gaeta, Italy
Zamora, Spain
Tarsus, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content