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  5. Reviews of White Swan Inn

Reviews of White Swan Inn 3 stars

845 Bush Street, Union Square, San Francisco, CA 94108, United States

#12 of 220 hotels in San Francisco

Guests' Choice

Review score

Based on 854 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 17 December 2023

    8.0
    Cute hotel, nice vintage experience, great location for SF Trip
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights

    No hot items at breakfast. Property and furnishings are older ("vintage") if you are looking for something more modern.

    I wasn't sure what to expect about the property because I know most of the affordable hotels in San Francisco are older. The staff was super friendly and the hotel was so cute. There is a downstairs common area that has multiple fireplaces, a daily happy hour and continental breakfast. It was a nice place to relax after a busy day sightseeing in SF. The location was perfect - walking distance to Union Square and easily accessible to transportation. Our room was much larger that I expected and had a working fireplace which was a nice surprise.

    Stayed in November 2023

  • Reviewed: 17 December 2023

    10
    Cozy hotel in a great location.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast should have more variety.

    Wine and nibbles during the evening was great.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    We experienced amazing services from the staff both at the reception and at the dining area! Hats off to the one bringing the concept. We wished we could have stayed more!

    Stayed in December 2023

  • Reviewed: 14 December 2023

    8.0
    Great hotel but no ada
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Not ada compliant and they didn’t warn me when I asked for an ada room

    Cute decorations

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Comfortable hotel in a great location.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was large, with a fireplace. There were comfortable chairs to sit in. The hotel is small and feels homey and comfortable. I loved the afternoon wine and cheese. There are several places to sit quietly in comfortable chairs- with fireplaces.

    Stayed in November 2023

  • Reviewed: 5 December 2023

    10
    Clean and spacious single room
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 2 nights

    The room for one person was large, clean, and well-ventilated. They accommodated me even though I arrived 3 hours before the check-in time. The hotel is located close to restaurants, grocery markets and bus stops.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    8.0
    We were happy with our stay there and would stay there again.
    • Leisure trip
    • Couple
    • Luxury King Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing we didn’t like.

    The style (Victorian) and the old-fashion elevator was amazing.

    Stayed in October 2023

  • Reviewed: 30 November 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    We had a stroller and it was a bit exhausting

    The hotel was excellent! The staff was very accommodating. We had fresh sheets and clean towels every day. The hotel is very central which was really convenient.

    Stayed in November 2023

  • Reviewed: 28 November 2023

    8.0
    Great place to stay in the city center
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Would love to have a wider variety of food for breakfast

    Very well kept and cozy place

    Stayed in November 2023

  • Reviewed: 28 November 2023

    10
    Truly delightful. I look forward to my return.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I liked it All! I will be back.

    Wine and cheese hour!

    Stayed in November 2023

  • Reviewed: 24 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Good choices

    Stayed in November 2023

  • Reviewed: 21 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Not bad

    Stayed in November 2023

  • Reviewed: 18 November 2023

    9.0
    Wonderful hotel1
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 5 nights

    Breakfast was good. Real pastries!

    Stayed in November 2023

  • Reviewed: 17 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked everything what I got

    Stayed in November 2023

  • Reviewed: 13 November 2023

    9.0
    Fantastic stay in the heart of north SF.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    No real issues to report. One little comment: The heat in room 56 seemed to be slightly on 24/7, so we left all but fire escape windows open for cooler air, which let in a little outside noise. Not a deal breaker at all. Wish the temp could be regulated at the room. Maybe just hot water rising in the pipes?

    G.M. Louis checked us in and greeted us each evening upon our return. He is very personable— a real gem! Everything was great except the old slow elevator, so we took the stairs to 5 and it was really quite fine. Breakfast area is awesome. Truly comfortable and well-run.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    Close to Union square, a place where personal room is available, is confortable and efficient
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 2 nights

    Nothing, it was all good.

    Differing from more modern hotels, White Swan is full of charm; the decoration is tasteful and coherent. Moreover, all the staff are helpful, polite, willing to be of service. The place is spotless , wel thought of. These people know their trade and make it work. This is a place I'd love to return to .

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    A great stay in downtown San Francisco
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night

    Nothing.

    If I will come back to San Francisco, I will definitely come back to the White Swan: the position is great, the staff is kind and helpful, and the room is great (large room, fireplace in the room, comfortable bed, good breakfast, complimentary sodas in the room). The plus is definitely the complimentary wine tasting before dinner, together with cheese and grapes, a very nice idea to relax a little bit.

    Stayed in November 2023

  • Reviewed: 7 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I loved the old quirkiness about the place was nervous bout the lift but also liked how different it was and thankyou for letting us book car in the extra night really appreciated that cheers

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Very clean, super responsive staff, great location, feels safe.for.aingle traveller.
    • Leisure trip
    • Solo traveller
    • Luxury King Room
    • Stayed 3 nights
    • Submitted via mobile

    Smoke from neighboring restaurant pizzaria entering the windows two out of three days.

    Good variety of breakfast foods, oatmeal, toasts, sweet buns, the coffee is okay

    Stayed in November 2023

  • Reviewed: 5 November 2023

    9.0
    Beautiful hotel with that special touch, well located !
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Free continental breakfast is ok but could do with a bit more variety

    Spacious and unique type of room, love the fireplace and the butler’s space with fridge and sink. The happy hour with free wine and nibbles is a nice touch ! Well located !

    Stayed in October 2023

  • Reviewed: 1 November 2023

    9.0
    GOOD LOCATION, COMFORTABLE AND HOSPITABLE
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    COMFORTABLE, NICE GATHERING PLACES, WARM AND INVITING

    Stayed in October 2023

  • Reviewed: 31 October 2023

    9.0
    Spacious, quiet and clean room, nice stay
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Pleasant atmosphere, excellent location

    Stayed in October 2023

  • Reviewed: 25 October 2023

    10
    I think we made the right decision on this hotel!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights

    What a lovely hotel! The employees were very nice and helpful, we always received a "welcome" or "have fun" as we entered and left the hotel. It was extremely clean considering the age of the building (1920's)! The continental breakfast hit the spot and gave us energy to start an active day of site seeing. After the busy day it was so nice to relax with a glass of wine and some nibbles. The location was good, the walk to the bus stop was only a few city blocks away, we felt safe and the street was kept very clean. There is a little market across the street which came in handy a few times. I would highly recommend the White Swan Inn to others and I hope to be able to return at a later date.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    10
    Loved this hotel, will definitely stay again.
    • Leisure trip
    • Group
    • Deluxe Queen Suite
    • Stayed 1 night

    Wonderful property! The breakfast rooms and food were excellent. We stayed in the 2-room accessible suite, and found everything to our liking. Service was helpful and non-intrusive, and the hotel had a ton of charm. Drinks in fridge were a nice added touch.

    Stayed in October 2023

  • Reviewed: 24 October 2023

    9.0
    Nice place to stay, centrally located.
    • Business trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night

    Nothing

    Everyone was super friendly. Helpful, etc.

    Stayed in October 2023

Showing 76 – 100

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