Only one housekeeping visit in 6 days.

Location is great

Stayed in May 2024

Food quality was poor

Proximity to coffee and F45

Stayed in April 2024

Bathroom seemed a bit rundown, but linens and bath accessories were nice.

Breakfast was good. Location was excellent next to bike path and plaza was nice to experience.

Stayed in March 2024

Water coming thru ceiling. Uncomfortable furniture. Booking .com prevents us from getting a refund. That’s a mistake that we won’t make again. We checked out one day early.

Location

Stayed in March 2024

Breakfast didn't have any dietary restricted foods. The room was nice but the lights need instructions.

Liked the Lobby. Front staff was pleasant. The courtyard looked fun.

Stayed in January 2024

More deep cleaning. More vacuuming in the halls. More cleaning of the pool and hot tub.

We were there two years ago, and so we requested the same corner room we had before. The space is nice, but it was not as clean as it should have been. The beds were neat and there were plenty of towels. The shower caulking was dirty with bacteria and needed replacing. We had to call maintenance to get a clock and lightbulbs. He was very friendly. The place needed a deep cleaning.

Stayed in January 2024

Higher price

Room size, location, staff

Stayed in December 2023

The bathroom was unsatisfactory. I understand people want to travel with their pet. I wish you had rooms special for those folks and kept several rooms that never had pets. The bathtubs and stall was so badly scratched, drain clogged we suspected with dog hair. We arrived late in the eve and a different room was not available.I did wash the bathtub myself. Your staff was so kind but there was no way to change that. Overall, the hotel rooms are dated.

The staff was fabulous. We were there several days and over the time staff was kind and so helpful. Morning coffee was a hit and we appreciated . We met front desk, cleaning and breakfast people . Each person was friendly, helpful and kind. The St Philip’s Plaza location is very nice.

Stayed in October 2023

hard bed. hard couch. empty shampoo conditioner and body wash bottles

full kitchen living area and separate room

Stayed in May 2023

Cost. In trying to secure a less expensive option, manager was unhelpful &bordering on rude. We’ve been to this location many times in the past 20 years & we’re disappointed with the interaction with the manager during the day Feb. 19, 2023

Breakfast was great. Servers were friendly & helpful.

Stayed in February 2023

Location

Stayed in June 2022

doesn’t have two double beds

convenience

Stayed in April 2022

Front desk clerk was not very customer service friendly

The room were spacious! Enjoyed the layout

Stayed in April 2022

The bath tubs are very slippery.

location is tucked away but active and near good dining.

Stayed in April 2022

The room smelled, I suppose from people's pets. Also there arent enough fans

Loved the pool and restaurants, cozy rooms and great staff.

Stayed in April 2022

the suite size was extremely small compared to other hotels. they really could not make it any smaller. the kitchen was barely equipped enough for eating a meal.

located near restaurants and a coffee shop. the pool are was nice with real grass. the rooms were fairly well equipped. check-in was easy and the staff were pleasant. the hotel is on the bike path.

Stayed in March 2022

need improvements in housekeeping and bathroom renovations - scratched bathtub and piece missing out of sink cupboard

nice facilities and breakfast

Stayed in February 2022

nothing really stood out as negative

The rooms are awesome with a split floor plan and full kitchenette.

Stayed in February 2022

The property is over six miles off the 10 freeway but worth the drive. The shower wall had hair on it from a previous guest and there were candy wrappers between the bed and the window. However, the rest of the suite was quite clean. Given the size of the suite, the rate was a little high.

Lovely facility and comfortable suite with a little patio poolside. Barbecues are quite large and in a nice stone area with tables poolside. The bed and pillows were of excellent quality. The employee who checked us in was efficient and very friendly and helpful.

Stayed in January 2022

bed wasn't that comfortable. Tossed and turned a lot. They put us in a room which was right by a super loud air vent in the hallway. heard the din all night.

Breakfast was ok. Location was good because there were 3 restaurants in the same parking lot.

Stayed in December 2021

The exit door at the west end of our wing has been converted to an emergency exit only, which meant that even if we intended to travel west from the hotel we had to walk the length of the building and exit the east entrance, then backtrack to go west. The door opens into the gated pool area, so I don't understand the point of making this an emergency exit.

This hotel is very close to a well-maintained linear park, and an excellent grocery store is within 10 minutes walking distance. The suite supplies all the plates, cutlery and pots and pans you need to prepare meals. When we didn't feel like cooking there are several restaurants to choose from within 50 m of the property. The hotel has two exercise rooms for the athletic-minded. The internet was high-quality. The breakfast was good on a U.S. hotel scale.

Stayed in December 2021

Fantastic Location!

Stayed in December 2021

stained carpet. housekeeping skipped us 2 of 3 days

liked room layout, nice pool and fire pit. nice surrounding shops businesses, bike path

Stayed in November 2021

I was afraid to walk on the carpet in my bare feet it was so yucky. I also had problems with the thermostat and had to call for help.

I loved the kitchenette even though I was there for only one night. I love the location!

Stayed in October 2021