Not knowing about the 500 deposit till day before check in and also not having access to the Grill unless you paid to use it. Both were not discussed in contract prior to check in. But overall we enjoyed our stay and would go back.

Easy access into home and location was perfect for Disney vacation. Game room was a hit with my grandson.

Stayed in April 2024

No safety gate on upper floor where childrens bedrooms are located

Spacious modern air conditioned property with free Wifi and Games Room.

Stayed in April 2024

The inability of getting into the grounds. Lack of direct communication with owner to overcome the gate.

Clean accomidations, very near our convention.

Stayed in January 2023

Only down side would be the games room as the hockey table and pool table are old therefore not in great working order, but didn’t really bother me as we only used it at night for an hour or so. But don’t let this put you off as still good enough to play with the kids.

Location was great and facilities are perfect for a family

Stayed in December 2023

Roaches roaches roaches. They were everywhere, we told the host/ management company and they sent someone to spray but he argued with us on where he would spray so instead of doing the whole house he only wanted to spray where the roaches were spotted. We told him to spray around all the doorways etc. Even after that, they were still around. So gross. Clearly there isn’t a regular treatment because these bugs were alive and well. The management company/ host doesn’t disclose all of the additional fees and rules until you’re past your cancelation period. They definitely try to nickel and dime their guests and charge for everything. No real amenities, not even coffee or coffee filters or spices, cooking spray, no broom or vacuum to clean up a mess (who travels with that stuff, or should buy all of that for a vacation?). Normally, airbnb style places provide all those and more sometimes. Don’t even get me started on the security office at the gate. Complete joke and disorganized they messed up our parking passes halfway through our stay and wouldn’t let us back into the neighborhood until our entire party was at the gate to redo the passes. We have little ones that were napping at the time and luckily had someone to stay at the house but could you imagine the rudeness and inconvenience for a please you pay to stay at and are treated like crap?! We weren’t the only ones held up at the gate either, there were plenty of others guests with issues that the security team couldn’t handle. Same issues as other reviewers have complained about as well such as AC not keeping up and asked for fans to be delivered. They never came and someone showed up to service the AC on our last day. Bottom line, I DO NOT recommend this place to anyone.

Only nice thing I have to say is the house looks just like the pictures. It was big enough to host our family.

Stayed in November 2023

The air condition downstairs did not work we had 80° downstairs the whole time we were there upstairs it worked my son-in-law was saying something about the compressor or something cuz he does air conditions was not working also the bed upstairs and one of the rooms one of the twin beds I guess somebody had tried to put together and it wasn't put together so when my granddaughter sit on it it just fell apart so there we was upstairs put in the bed back together the air conditioner was the worst thing could you imagine being in the house at night at 80° and it was so hot but because it takes so long for them to answer you we didn't even try calling them or anything also the sliding glass door had had two little sheer curtains up there so we had the light from the outside coming in at all times and all night there was no privacy because you had this whole open glass door with no curtains of blinds or anything to it so there was no privacy once you were in the house the house itself was okay but those things need to be corrected also the screen around the pool yes it is a screen around the pool but it was not able to lock it because there was a gap that you could not close because of the since when stand up straight also I don't think they mop the floor because the baby was walking around in her socks and they were in the floor in her socks were black on the bottom so thank you but no thank you oh yeah I forgot once I got there it took us almost 2 hours to get in the house with the code it was like we had to text them and then they took their time to text us back saying what they hadn't gotten this and that in the other but finally sent the code we had to screenshot stuff and all of that this is ridiculous we spent almost 2 hours with the baby sitting outside and and it's just ridiculous they need a better system I don't know about Sweet home vacation but it wasn't sweet at all

Stayed in October 2023

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Stayed in February 2023