14700 State Highway 121 , Frisco, TX 75035, United States
#27 of 29 hotels in Frisco
Guests' ChoiceBased on 1485 hotel reviews
7.6Cleanliness
7.9
Comfort
8.0
Location
8.6
Facilities
7.7
Staff
8.3
Value for money
7.9
Free WiFi
7.6
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End of dialog contentReviewed: 24 April 2024
D
United StatesYou have a beautiful pool area, but it is in need of corrosion control. The bathroom is especially in need of care. The broken lock on the door made for a rather embarrassing experience between another guest and me. Please let it shine to its full potential. Also, the fitness room should either be locked and out of service or fix the equipment. As it is it is dangerous.
Enjoyed our stay. Came for the Eclipse and couldn't have had a better location to watch it. Your facility was clean, and your staff was very friendly and helpful. The room served us very well. The breakfast was delicious, well prepared and presented. Your staff kept the dining area clean and food copious.
Stayed in April 2024
Reviewed: 16 April 2024
Melissa
United StatesI think they could of done a better job in cleaning the rooms.
Stayed in April 2024
Reviewed: 15 April 2024
Elizabeth
United StatesBed was hard, pillows were small. The rooms and carpet need more cleaning.
Breakfast was good and location was great.
Stayed in April 2024
Reviewed: 15 April 2024
Barbara
United StatesSpots on sheets and carpet needed cleaning. Also children without parents should not be allowed in fitness center. Treadmill and elliptical wasn't working properly
It was close to where we were visiting and breakfast was goid.
Stayed in April 2024
Reviewed: 15 April 2024
Jason
United StatesPrice was a little high. Didn't appreciate getting 2 phone calls asking for credit card information over the phone. After I explained the 1st call I was on my way and would present my card in person. Floors were dirty. Room had a small odor in it.
Location and availability
Stayed in April 2024
Reviewed: 15 April 2024
Nekettia
United StatesThe hotel needs to be updated and the pool water did not look clean. It was green in color.
Complimentary breakfast
Stayed in April 2024
Reviewed: 4 April 2024
Darryl
United StatesEverything was great
Rooms was very nice and clean location was excellent
Stayed in March 2024
Reviewed: 25 March 2024
Samantha
United StatesKey didn’t work first time or next day
Clean and affordable
Stayed in March 2024
Reviewed: 24 March 2024
Veronica
United StatesPool
Stayed in March 2024
Reviewed: 23 March 2024
James
United StatesCleaner working pool and workout room. Needs More fruit on the breakfast bar.
Breakfast was the same everyday and it was ok-good. My Room was clean and close to the pool and work out room. The pool was not at all in good shape. The work out room needs lots of work on the equipment and cleaning.
Stayed in March 2024
Reviewed: 22 March 2024
Dominguez
United StatesIt was a good stay. I really appreciated maintenance taking care of clogged sink right away. Front desk was kind. Breakfast was good and the lady there was so kind and great at refilling the breakfast items and keeping everything so clean. Thank you.
Stayed in February 2024
Reviewed: 21 March 2024
Tina
United StatesSausage was lacking but the rest was fine
Stayed in March 2024
Reviewed: 17 March 2024
Luis
United StatesMy room the sheets were stained. I think that's the only complaint.
Nice location. Only about 6 miles from the mall and 8 miles from the ferris wheel where there are a lot of restaurants. Lots of families with small children were having fun in the pool.
Stayed in March 2024
Reviewed: 11 March 2024
Christy
United StatesThe guy at the front desk checking people in having a conversation on his AirPods.
Good location & clean.
Stayed in February 2024
Reviewed: 5 March 2024
Carolyn
United StatesThe cleaning service team didn’t come at all during my stay.
Location
Stayed in February 2024
Reviewed: 28 February 2024
Panner
United StatesGym equipments were broken and we couldn’t use it
All good
Stayed in February 2024
Reviewed: 27 February 2024
Ivy
United Statesnothing
The comfort of the room
Stayed in January 2024
Reviewed: 3 February 2024
Ben
United StatesI would like real eggs
They had a decent variety of food for a continental breakfast
Stayed in February 2024
Reviewed: 15 January 2024
Molai
United Arab EmiratesWorst breakfast, and not a single piece of equipment in the gym was working
Average hotel
Stayed in January 2024
Reviewed: 8 January 2024
Victoria
United StatesI didn’t like that there was no shower curtain in the bathroom.
I liked how convenient it was to the church we were going to.
Stayed in January 2024
Reviewed: 2 January 2024
Fulton
United StatesOutdated, dirty carpet, threadbare sheets and towels, swimming pool had waaaay too much chlorine in it as well as the hot tub. So much that we all had skin issues when we got out. Breakfast was mediocre and sometimes shut down before everyone had eaten. Staff was awesome though!
Location
Stayed in December 2023
Reviewed: 26 November 2023
Dorinda
United StatesIt is run down and not as nice/clean as year before.
Good location and good breakfast and eating area!
Stayed in October 2023
Reviewed: 19 November 2023
Clay
United StatesThe TV did not work at all
Nice size room. Comfortable and cool
Stayed in November 2023
Reviewed: 16 November 2023
Aimee
United StatesI got to the room and there was eyelashes in the stands like they didn’t pick up carpet was dirty and furniture was dirty stained and leather seat was allll piled off
Easy check in
Stayed in November 2023
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