101 McDonald Drive, Joliet, IL 60431, United States
#10 of 24 hotels in Joliet
Guests' ChoiceBased on 277 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.5
Facilities
8.1
Staff
8.5
Value for money
7.9
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 May 2024
Tim
United StatesStaff, both late night and morning, was WONDERFUL!
Stayed in May 2024
Reviewed: 26 April 2024
Terri
United StatesWas close to the interstate and kinda loud.
The bed was huge.
Stayed in April 2024
Reviewed: 2 April 2024
Roman
United StatesDisgusting service and attitude on the front desk(lady)
Pretty good hotel.
Stayed in March 2024
Reviewed: 31 March 2024
Michelle
United StatesThe Jacuzzi jets aren't very powerful and pay attention to the small print, there is actually a 100.00 hold placed on your card in addition to the charge listed for your price. It is refunded if they deem no incidental charges were needed but I did not see that prior to arriving
Very comfortable bed!
Stayed in March 2024
Reviewed: 28 October 2023
Mark
United StatesExercise equipment old
Room was clean
Stayed in October 2023
Reviewed: 17 October 2023
April
United StatesIt didn’t look like the property was even open when we arrived as all the lights were off and when we went to leave at 6:30am the lights again were off.
Stayed in October 2023
Reviewed: 20 September 2023
Greg
United StatesCheck in took forever and room was a bit musty
Area, fine with late and or early check ins as I have stayed twice
Stayed in September 2023
Reviewed: 16 September 2023
Sue
United StatesReally convenient, the neighbor had lots of food choices, the pool and hot tub were clean. The staff was very friendly.
Stayed in September 2023
Reviewed: 31 August 2023
Sarah
United StatesThe person at the front desk was slow and didn't know how to help quickly with a situation. It was about midnight and we needed to sleep to drive more in the morning. He did end up figuring it out which is great. The breakfast was barely a thing. There were very limited options. Also haven't gotten my deposit back yet.
Comfort level was great. Clean.
Stayed in August 2023
Reviewed: 24 August 2023
James
United StatesVery clean and comfortable room. Luxurious towels and good fridge in the room.
Stayed in August 2023
Reviewed: 26 July 2023
Edith
United StatesBathroom had unclean crud in corners
Location
Stayed in July 2023
Reviewed: 19 July 2023
Raymond
United StatesNot a thing
Location was good
Stayed in July 2023
Reviewed: 30 June 2023
Lisa
United StatesNo complaints
Breakfast was included. It was decent. Very good value!
Stayed in June 2023
Reviewed: 29 June 2023
Christine
United StatesThe pillows were lumpy.
Breakfast was good. Loved the apple pancakes and the grape juice. The beds were very comfortable.
Stayed in June 2023
Reviewed: 28 June 2023
Anthony
United StatesBreakfast was not to our standards. Poor selection of items available.
Convenient to family we were visiting
Stayed in June 2023
Reviewed: 28 June 2023
Katherine
United KingdomLack of facilities eg restaurant in the area
Extremely helpful and friendly staff
Stayed in June 2023
Reviewed: 22 June 2023
Martin
United KingdomRoom not as big as others experienced but stay cost more, so not brilliant value for money.
Good breakfast.
Stayed in June 2023
Reviewed: 22 June 2023
Yevonne
United StatesUpkeep of overall hotel. Scratches, stains and discoloration on furniture. Elevator has seen better days. It looks dingy and clear signs of poor upkeep.
Very good. Staff in charge of the breakfast area was very kind.
Stayed in June 2023
Reviewed: 30 May 2023
Patricia
United StatesFirst room given unclean and dirty
centrally located
Stayed in May 2023
Reviewed: 30 May 2023
Kristie
United StatesBeds could be softer. Needs towel hangers in bathrooms.
Location. Friendly and helpful employees. Excellent breakfast. Great value
Stayed in May 2023
Reviewed: 25 May 2023
Yvonne
United StatesThe fact that my total bill is more than what was calculated.
Variety and breakfast location good
Stayed in May 2023
Reviewed: 10 May 2023
Lisa
United StatesWe thought the bed was hard.
Staff was excellent, attentive, helpful. Room was very clean.
Stayed in May 2023
Reviewed: 2 May 2023
Steve
United KingdomBreakfast only available till 9am
Stayed in May 2023
Reviewed: 29 April 2023
Art
CanadaThere was cannabis smell at the reception and most common areas. Not anything that the staff could help.
Really nice staff and very clean room.
Stayed in April 2023
Bentivoglio, Italy
Gdańsk, Poland
Podgorica, Montenegro
Ao Nang Beach, Thailand
Pendakomo, Cyprus
Siófok, Hungary
London, UK
Sandown, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content