245 FM 306, New Braunfels, TX 78130, United States
#14 of 31 hotels in New Braunfels
Guests' ChoiceBased on 704 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
8.4
Facilities
7.4
Staff
8.1
Value for money
7.4
Free WiFi
6.9
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End of dialog contentReviewed: 17 July 2022
Glenn
United StatesRoom not cleaned well.
Did not eat it.
Stayed in July 2022
Reviewed: 13 July 2022
Whited
United StatesIt was not worth the weekend rate that we paid to stay there. That would be the reason I stay away for now. After the upgrades are completely, maybe then it will be worth it. Not now. The breakfast was at best "average."
The staff was very accommodating. It is obviously that the hotel is going thru some renovations and upgrades. If a few months maybe it will be better position.
Stayed in July 2022
Reviewed: 10 July 2022
Titus
United StatesThe facility is in process of updating and some items were lying out in the hallway behind elevator. Bathroom wall paper peeling and shower pressure low and water was not always warm.
The hot breakfast had variety and was good. The staff were responsive to concerns when toilet flooded and faucet handle broke they came immediately to fix these items.
Stayed in July 2022
Reviewed: 1 July 2022
Deleon
United StatesOnly stayed one night and we had no complaints.
Great location right across the street from HEB. Rooms extremely clean and smelled fresh. Even the hallways.
Stayed in June 2022
Reviewed: 24 June 2022
Rocio
United StatesIf i have to say something i did not “like” was that the pool water was kind of dirty and too hot, but we only used it once so it wasnt an issue for us. And the fact that we were at the 4th floor and the hallway was hot!…with this weather you are always trying to stay as cool as possible!…..our room was PERFECT so it wasnt an issue either.
Breakfast was very good and overall it was good. I was kind of worried since the reviews were not so positive but i guess the current management listened to all of them, because i found it a very pleasant stay. It is also across the highway of Buccees so that was great!!!
Stayed in June 2022
Reviewed: 16 June 2022
Roseanna
United StatesTV wouldn't work had to restart it and setup everytime. The pillows were very small.
It was quite
Stayed in June 2022
Reviewed: 15 June 2022
Lashonda
United StatesONE WAY TO GET IN AND OUT
GREAT LAST MINUTE HOTEL FROM SHOPPING IN SAN MARCOS
Stayed in March 2022
Reviewed: 14 June 2022
Albert
United StatesShower was horrible. More water came out of the tub spout than the shower. Hardly any water was coming out for the shower. Room 211. The duvet was filthy. Bad stains on it. Those should be checked by house keeping. I know they aren’t changed much but should be checked. It was gross.
It was good
Stayed in June 2022
Reviewed: 8 June 2022
Amber
United StatesThe carpet was sticky especially between the beds. Needs to be replaced as I don’t believe shampooing will help or are you probably would’ve fixed it by now.
Very close to Gruene
Stayed in June 2022
Reviewed: 31 May 2022
Judith
United StatesA/C did not cool. There are no usb outlets for charging electronics, so bring a charger. The door stuck and was difficult to open. The room/bathroom was in need of repairs. Furniture was stained and dirty. Carpets were stained and dirty. Breakfast was cold cereal and yogurt. Front desk staff was never at the front desk.
Location was convenient.
Stayed in May 2022
Reviewed: 25 May 2022
Leonel
United StatesWaiting for room
Breakfast: skimpy.
Stayed in May 2022
Reviewed: 21 May 2022
Joann
United Statesbreakfast
large room
Stayed in May 2022
Reviewed: 14 April 2022
Stacie
United StatesToo many people in the pool area. I don't think they we're all guests
Great breakfast good location nice staff
Stayed in March 2022
Reviewed: 12 April 2022
Debra
United StatesLocation and cleanliness mostly. uncomfortable tub, however for trying to take a soak.
Stayed in March 2022
Reviewed: 7 April 2022
Michelle
United StatesI had no bath towels I had to dry off with hand towels and the bed had a dip in the middle where you lay
No boiled eggs or yogurt like they usually have
Stayed in April 2022
Reviewed: 20 March 2022
Chris
United StatesClean room
Stayed in March 2022
Reviewed: 19 March 2022
Patricia
United StatesHad to wait 40 minutes to check in due to room not ready! Bed and pillows not too comfortable; hard!
Towels were soft; good water pressure;clean
Stayed in March 2022
Reviewed: 9 March 2022
Jonathan
United KingdomThe layout of this hotel, like a couple of other Wingates I have stayed in, has some rooms overlooking the lobby, so if you're in those rooms (as we were) you do hear noise from the lobby such as the reception phone ringing or other guests checking in if they don't speak quietly.
This is a decent standard motel which does the job and meets expectations.
Stayed in February 2022
Reviewed: 7 March 2022
Tucker
United Statesnot very clean, caulking in tubs moldy and room was fair but not anything exceptional
location was very good
Stayed in March 2022
Reviewed: 11 February 2022
Terrance
United StatesRegular maid service...we stayed a week and had to ask for it...then they forgot to do it..so had to ask again
Breakfast was really great....alot to chose from
Stayed in February 2022
Reviewed: 2 January 2022
Danielle
United StatesIt was easily accessible and close to a lot of different attractions.
Stayed in January 2022
Reviewed: 1 December 2021
Veronica
United StatesFound trash on the floor from pervious guest. Mold in shower. Mirrors foggy as if not cleaned correctly.
I like the rates it worked for my budget. Breakfast was pleasant.
Stayed in November 2021
Reviewed: 28 November 2021
Rick
United Statesbreakfast, shower, tv & remote
Breakfast lady, cleaning lady
Stayed in November 2021
Reviewed: 28 November 2021
Jrkapel
United Statesnot clean like it should be
location
Stayed in November 2021
Reviewed: 23 November 2021
Kyle
United Statesants in the bed when we woke up. fruit flies were in the room smoking bench outside of our window so the smoke comes right inside through the ac
good price large room
Stayed in November 2021
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