245 FM 306, New Braunfels, TX 78130, United States
#14 of 31 hotels in New Braunfels
Guests' ChoiceBased on 704 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
8.4
Facilities
7.4
Staff
8.1
Value for money
7.4
Free WiFi
6.9
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End of dialog contentReviewed: 29 May 2024
Leah
United StatesFirst room was dirty: dead bug in bathtub, greasy fingerprints on end table; they did accommodate a room change.
They accommodated a room change when our first room was dirty and hot. The pool area was nice.
Stayed in May 2024
Reviewed: 28 May 2024
Denise
United StatesFound one roach the morning we left.
Bed & pillows were very comfortable.
Stayed in May 2024
Reviewed: 18 March 2024
Alfredo
United StatesI didn’t like that they 50 dollars was taken from me for an “incident” fee! 4th floor was shaking
Location was great! Most staff great attitude! Very welcoming!
Stayed in March 2024
Reviewed: 19 February 2024
Larry
United StatesWe kept hearing doors slam and kids running up and down the hall so it was not a very quite room. The breakfast comments above. One of the doors by the pool was supposed to be locked but we were able to open it without a key. All doors should be locked for safety reasons.
The AC was great and kept us cool. We asked for a fan in the room and we had one. The free breakfast could have included a few more fresh cooked items but it was ok. It was better on the weekend with gravy and biscuits. The pool was fun and the hot tub was great. They ran out of towels at the pool once so maybe someone could keep an eye on that.
Stayed in February 2024
Reviewed: 11 February 2024
Kate
United StatesEverything in the room was dusty, clearly had not been in clean. In addition staff was very aggressive over the timing of breakfast. I saw people getting breakfast and the staff taking food away while people were in the middle of loading their plates. Luckily I wasn’t one of them, but they could have been more friendly.
I loved the Texas shaped waffles for breakfast. The pool and hot tub were awesome as well. Beds were comfy!
Stayed in January 2024
Reviewed: 29 January 2024
Mark
United StatesBugs in the room
Simple but good.
Stayed in January 2024
Reviewed: 29 January 2024
Cindy
United StatesBreakfast was not the best
Stayed in January 2024
Reviewed: 25 January 2024
Tony
United Statesparking
Location and friendly staff.
Stayed in January 2024
Reviewed: 22 November 2023
Harris
United StatesCould hear snoring from the adjacent room. The hardwood floor was noisy and cold.
Stayed in November 2023
Reviewed: 6 November 2023
Karla
United StatesOur room needed vacuuming as I found several coins on floor throughout room. Some Towels in bathroom were very threadbare and torn.
Open and friendly atmosphere , breakfast room prepared, bed comfortable.
Stayed in November 2023
Reviewed: 6 November 2023
Thomas
United StatesDoor didn’t work until 2nd trip back down to the lobby
Clean room
Stayed in November 2023
Reviewed: 27 October 2023
Ppcool
AustraliaNothing
Great stop for one night. Basic but that was all we wanted. I would tag here again
Stayed in October 2023
Reviewed: 22 October 2023
Dee
United StatesEntry and exit into the hotel is challenging and parking is limited.
Beds were comfortable and the room was quiet and clean. Check-in was fast and easy. Breakfast was fair and we did not use the pool.
Stayed in October 2023
Reviewed: 25 September 2023
Jeanette
United StatesFor older couples with joint and pain issues the toilets are too low. Very hard to get down and back up without excessive pain and discomfort.
It good. Food looked dry did not eat there. Could have been better. This took more Orr my time and money to get breakfast.
Stayed in September 2023
Reviewed: 13 September 2023
Renee
United Statesbreakfast and pool
clean
Stayed in August 2023
Reviewed: 8 September 2023
Elsa
United StatesNa
Room was clean, bed was comfy.
Stayed in August 2023
Reviewed: 25 August 2023
Sorcha
IrelandBreakfast was pretty disappointing, fairly bland& insipid with few healthy options. Everything was served on paper plates with plastic cutlery and styrofoam. The amount of waste ending up in landfill must be enormous! Paying lip service to the environment really.
Room was spacious, clean, modern and comfortable. Relatively quiet too.
Stayed in August 2023
Reviewed: 22 August 2023
Robert
United StatesBreakfast good. Need bacon.
Stayed in August 2023
Reviewed: 16 August 2023
Kyndale
United StatesNot a big deal but it was odd that our sheets were inside out. I got kind of worried that maybe instead of putting new ones on, they just flipped it the other way. Not sure tho. Bed is not comfortable at all lol Also the rooms look like they were straightened up and not actually cleaned and sanitized. But again not any big issues or deal breakers! other than that it was good!
Staff was super sweet and understanding!
Stayed in August 2023
Reviewed: 6 August 2023
Athena
United StatesThe staff was friendly and exceptionally helpful. They went out of their way to help with my father's special needs. Breakfast included scrambled eggs and sausage links, and biscuits and gravy on Saturday.
Stayed in August 2023
Reviewed: 4 August 2023
Patty
United StatesDesk clerk used the wrong card to charge my room on.
It was quiet and comfy.
Stayed in July 2023
Reviewed: 16 July 2023
Almetra
United StatesJust wanted a regular room cost was too high.
Very comfortable
Stayed in June 2023
Reviewed: 10 July 2023
Claudia
United StatesBed bugs
Location. Water pressure products
Stayed in July 2023
Reviewed: 9 July 2023
Renee
United StatesBreakfast could have been better
Bed was great!
Stayed in July 2023
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