4701 Saul White Blvd, North Charleston, Charleston, SC 29418-7923, United States
#126 of 151 hotels in Charleston
Guests' ChoiceBased on 1686 hotel reviews
6.4Cleanliness
6.9
Comfort
7.1
Location
7.5
Facilities
6.5
Staff
7.6
Value for money
6.9
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 April 2023
Laws
United StatesOther guests were loud every night and smoked weed all the time.
Good location. Nice staff.
Stayed in April 2023
Reviewed: 7 April 2023
Courtney
Canadathe breakfast could have a little more options.
The room is spacious.
Stayed in April 2023
Reviewed: 28 March 2023
Danny
United StatesCable channels were not up to par because it was very basic. Hallways always hot and stuffy. Needs indoor or heated outside pool. Bath tubs need deep cleaning to not appear dingy.
Loved the soft big comfortable bed and the sheets and goose down comforter. We loved that the staff at front desk was very accommodating to let us check in a little early. We enjoyed the breakfast each morning.
Stayed in March 2023
Reviewed: 27 March 2023
Jose
United StatesThe shower
No breakfast
Stayed in March 2023
Reviewed: 24 March 2023
Caleb
United StatesDidn’t eat wasn’t aware of the breakfast. Overall satisfied.
Stayed in February 2023
Reviewed: 24 March 2023
Sarah
United StatesRooms are quite dated, all the metal inside the room and bathroom was corroded from the dresser drawers to towel racks. Only one elevator worked, our key cards for the room were reset 4 times during our 2 day stay. Tv remote was broken with sharp plastic corners and barely worked for volume/channel selection. Super thin and small bath towels. Bed was pretty hard and kind of uncomfortable.
Staff was nice, room was clean enough, breakfast was ok, location was good for where we needed to be, water pressure was good in the shower, pillows were comfortable.
Stayed in March 2023
Reviewed: 20 March 2023
Carol
United Statesold and tired
old and tired
Stayed in March 2023
Reviewed: 16 March 2023
Anthony
United StatesLaundry machines and dryer near room same floor
Polite staff
Stayed in March 2023
Reviewed: 13 March 2023
Pamela
United Statesupkeep, safe was not working, some water damage on the ceiling of the room on the 3rd floor, no working ice machine
location
Stayed in March 2023
Reviewed: 11 March 2023
Kaleigh
United StatesThe room looked clean at first, but upon further inspection it was quite gross. Black marks on the blankets, brown specks in the bathroom corners, the curtain not covering the entire window.
Staff was very attentive
Stayed in March 2023
Reviewed: 6 March 2023
Rick
United StatesBreakfast was fair. Room not freshened. No clean towels available. Elevators spotty.
Stayed in March 2023
Reviewed: 5 March 2023
Craig
United StatesThe rooms are not great. Small, dark and not where I would typically choose to stay. We had no cable access in our room, and the television was broken. there was also about a 1 1/2 inch gap under our door. I shoved a towel under for the night we stayed.
The breakfast has a lot of great offerings and the lobby is kept clean and comfortable.
Stayed in February 2023
Reviewed: 1 March 2023
Frost
United StatesShar made a whole lotta noise like a singing pipes in the bad tune
Close to downtown Charleston
Stayed in February 2023
Reviewed: 28 February 2023
Randy
United StatesProblem with both room we were move to. No discount on room after problem with both room. After told we would get a discount.
The first room we were sent to had not been clean yet. The second room we were sent to the AC wasn't not working properly. Told us they discount our room. They didn't. I will said the breakfast was good.
Stayed in February 2023
Reviewed: 27 February 2023
Michael
United StatesCost. Arrived at 9pm. Left room at 5 am. Paid over $200
Stayed in February 2023
Reviewed: 19 February 2023
Alicia
United StatesNothing to complain about.
Staff was nice. Breakfast was decent. Loved the fitness room. Spacious rooms. Awesome location.
Stayed in February 2023
Reviewed: 17 February 2023
Willie
United StatesAre sure the employee know what going so they let the guess know . .
No hot water for the two days I stayed
Stayed in February 2023
Reviewed: 16 February 2023
Tiesha
United Statesno hot water, carpet wet
staff was pleasant. It was calm nd quiet
Stayed in February 2023
Reviewed: 15 February 2023
Stefan
United StatesEverything else
The Location
Stayed in February 2023
Reviewed: 13 February 2023
Williams
United StatesThe concierge front desk was not very informative or lack of training, I was told my reservation was cancelled, I wasn't called informed, or emailed, didn't get the room reserved too damn small bed, no vending machines worked, breakfast was late, server was not friendly at all!!! Say good morning no response, not the experience I expected..the fact that I was there for a funeral ( my nephew) I was too exhausted and emotional to complain..
I like the location near food and convenient store
Stayed in February 2023
Reviewed: 12 February 2023
Sam
United Statesnothing
convenient
Stayed in November 2022
Reviewed: 6 February 2023
Jason
United States1st Room AC didn’t work and Toilet barely flushed but we were immediately moved to a new room with working AC and Toilet with no issue.
The Staff was exceptional. Went above and beyond to help and assist. very friendly
Stayed in February 2023
Reviewed: 6 February 2023
Elizabeth
United StatesThey way I had to keep walking back and forth to get new keys and then had to go sit for another 15-20 after that to get another room I was not happy
After I got in a room I was at piece but that wasn't till almost 1130 pm
Stayed in February 2023
Reviewed: 5 February 2023
Calvin
United StatesNo hot water
Stayed in February 2023
Reviewed: 4 February 2023
Ariel
United StatesHorrible squeaking sound in the eating area that they did not fix. Stayed there twice on a Sat and a week later on a Friday and it was not fixed. One of the rooms I had had a broken TV.
Good location and comfortable rooms.
Stayed in December 2022
Berlin, Germany
Baan Tai, Thailand
Paignton, UK
Gaafu Alifu Atoll, Maldives
Negril, Jamaica
Coimbra, Portugal
Fluminimaggiore, Italy
Harlingen, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content