Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Colorado hotel reviews
  4. Colorado Springs hotel reviews
  5. Reviews of Extended Stay America Select Suites - Colorado Springs

Reviews of Extended Stay America Select Suites - Colorado Springs 3 stars

3350 N Chestnut Street, Colorado Springs, 80907, United States

#89 of 95 hotels in Colorado Springs

Guests' Choice

Review score

Based on 98 hotel reviews

4.6

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    6.6

  • Facilities

    5.5

  • Staff

    5.8

  • Value for money

    5.7

  • Free WiFi

    3.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 18 April 2024

    4.0
    As soon as we walked in the lady that checked us in was EXTRA rude. Smelt like cigarettes
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    As soon as we walked in the lady that checked us in was EXTRA rude. Not a smile, not a Hi, asked for a rest room as we just left our softball tournament and she said they didn't have one. Dogs on every floor that you could hear bark all night and the whole hotel smelt like cigarettes.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    After checking in the night before the next morning they informed me that to continue my stay I would have to pay an extra $160 because I hadn't been charged a pet deposit the night before.

    It was affordable. The beds were comfortable.

    Stayed in March 2024

  • Reviewed: 14 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't very clean and I found hair in the bathroom and bathtub and floors weren't swept and cleaned. A strange odor in the room. The bed was very uncomfortable to sleep in and I woke up with leg and back pain. It was very uncomfortable and unpleasant

    Friendly staff and very attentive and accessible for my needs.

    Stayed in August 2023

  • Reviewed: 22 April 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Hotel was fairly old.

    Location was decent.

    Stayed in April 2023

  • Reviewed: 2 December 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Paying $85 to be locked out of my room!!!

    Privacy

    Stayed in December 2022

  • Reviewed: 9 October 2022

    5.0
    we stopped on our way to northern Colorado. we just happen to have gottten tired here so we stopped here.
    • Group
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that in order to check in we had to wake the clerk. at midnight. I think if you’re going to have people be able to check in late you should have personnel that is bright eyed and bushy tailed when they’re working the front desk. regardless of the hour. if that’s what you allow. (late check in) also hates that there were no coffee pots in the room. or an iron. I tried calling front desk and they didn’t open till 10!! so I’m sorry but in my opinion there is no customer service at this hotel.

    the property was clean, linen was clean.. bed was very comfortable.

    Stayed in October 2022

  • Reviewed: 3 August 2022

    4.0
    It was alright but not worth 109 a night
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our room smelled of cigarettes so bad it made me sick, our toilet was also clogged we told the front and no one plunged it.

    The people running the front when we checked in was great

    Stayed in July 2022

  • Reviewed: 30 July 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    It rained in my room, I was expecting a discount.

    The location was great....

    Stayed in July 2022

  • Reviewed: 7 May 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Insects in the bathroom.

    Stayed in May 2022

  • Reviewed: 3 August 2021

    5.0
    OK but not comfortable
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 14 nights

    Cleanliness and Maintenance were not ok

    Location is good

    Stayed in June 2021

  • Reviewed: 29 July 2021

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Check in was at 3 but when I showed up at 530 my room wasnt available I had to wait another 45 mins in the Parking lot

    Stayed in July 2021

  • Reviewed: 25 June 2021

    4.0
    I would not recommend this hotel
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Check in staff was rude. Non-smoking room smelled like smoke. Not enough towels in the room for the 4 of us. When asked for more towels & wash cloths, staff said there were none available. I had 2 go to Walmart & purchase some

    Stayed in June 2021

  • Reviewed: 31 May 2024

    7.0
    Served the purpose
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clients were noisy.

    Price

    Stayed in May 2024

  • Reviewed: 13 May 2024

    2.0
    Woukd have been nice if the room was clean and stocked
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was dirty and did not have anything stocked in it. One towel for two people, nothing else was in the room. The front office closed and there was not a way to get the stuff we needed. Very disappointed

    Convenient location

    Stayed in May 2024

  • Reviewed: 19 April 2024

    1.0
    Will never stay there again bad service I rather drive a couple more miles to stay somewhere else
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing dirty rooms and specialty customers services and when a person asked for anon smoke room that mean it don't smell like smoke or cigarettes burns in your room and keep pet on a different level so other people can at least sleep

    Noting I wouldn't stay there again bad customer service for being a non smoking room and not having pets we had dog hair under the bed and on the blanket and dogs barking all night no rest at all will not recommend no one stay there again.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    1.0
    Horrible
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Horrible experience, traveled with one year old daughter and we were woken up at midnight and 130am by barking dogs on our floor . We found bugs on our bed (ants) . Also we were in a non smoking room and our room smellled like cigarettes . We tried taking to front staff they find nothing also calls after check out to talk to someone else , and we were hung up on .

    The location was good as it was close to the ball fields we were playing at on Sunday

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Elevator was slow

    Every one is friendly

    Stayed in April 2024

  • Reviewed: 24 February 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The roaches I had to share my kitchen. With when I told the manager I got kicked out V

    Nothing

    Stayed in February 2024

  • Reviewed: 16 July 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ac not work Room was not clean went to front desk let someone know about situation an I was given a broom dust pan and mop told to do it myself because they were short staffed. Hum ok but every time I needed clean towels I would have to go get my own at front desk no one was available because they were always outside smoking very bad experience with this place

    Location

    Stayed in July 2023

  • Reviewed: 6 July 2023

    1.0
    Bad
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not clean. Had to wait for someone on the front to check in

    Room was not redy. And i was not clean at all. The tub was very bad full of hair and bugers from prebius costumer

    Stayed in July 2023

  • Reviewed: 3 May 2023

    1.0
    Where do I go from here
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No communication computers are down rude

    I just got out of the hospital from having a wreck I go to the first extended stay and they said the computer was down so they sent me out on tech center drive where they told me they're not even affiliated and so I end up going to the comfort inn and paying twice the money and never got to stay

    Stayed in March 2023

  • Reviewed: 7 April 2023

    9.0
    Great home away from home
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    How we had to leave the next day. (Our choice)

    Staff made it feel like it was our second home. Great customer service.

    Stayed in April 2023

  • Reviewed: 4 January 2023

    7.0
    Our stay was good overall just a few issues that can easily be addressed and it would have been perfect.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Some of the staff was really rude and had horrible attitude and some were super nice so I guess it balanced out. one of the doors in the back of the facility that should have been locked was not locked and I felt that was a safety hazard. Though they had security on site that doesn’t make me feel safe knowing that anyone could’ve just walked in. the bed was also pretty uncomfortable for two people to sleep in.

    The room was clean and the other guests were nice. there was a lot of space in the room and the fact that we could cook made it amazing. it was nice and affordable and made our stay awesome.

    Stayed in January 2023

  • Reviewed: 30 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!