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Reviews of WoodSpring Suites Fort Wayne 2 stars

2850 Dupont Commerce Court, Fort Wayne, IN 46825, United States

#35 of 42 hotels in Fort Wayne

Guests' Choice

Review score

Based on 160 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    7.8

  • Facilities

    6.8

  • Staff

    7.9

  • Value for money

    7.2

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 6 April 2024

    7.0
    We stayed the one night. Not interested in choosing to go again.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Well. Sometimes you get what you pay for. And this is one of those times. I read a no smoking policy and it certainly didn’t apply to the floor we were on. The hallway certainly reeked of second hand smoke of both cigarettes and other things.

    The price presented as a good value and pictures in booking.com made the rooms appear functional and clean.

    Stayed in March 2024

  • Reviewed: 21 December 2023

    5.0
    My family and I did not relax at all in this hotel.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had the smell of a stinking kitchen and was not aired out. In winter, I had to sleep with the window open. There was a constant smell of cannabis in the corridor, and it was very unpleasant for me as children. We didn’t get any sleep at all in this hotel, which is why all night some hotel residents were screaming and running along the corridor in an inadequate state, and the manager did not make any comments to them, did not pay attention to it. People constantly came out to smoke under my window. It was a terrible night at this hotel. I won't recommend it to my friends.

    Nothing

    Stayed in December 2023

  • Reviewed: 22 October 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The computer system has billed my card twice since I stayed there. The claim it's a "mistake"

    The girl that checked me in was a dime piece.

    Stayed in October 2023

  • Reviewed: 15 August 2023

    6.0
    Pleasant
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There were no wash clothes in the room. Bath tub was dirty. You had to slam the door to get it closed from the outside. Was told it was a queen bed and instead it was a full.

    Price

    Stayed in August 2023

  • Reviewed: 30 June 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean, quiet, comfortable, convenient

    Stayed in June 2023

  • Reviewed: 27 June 2023

    7.0
    Decent experience
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Floor had leaking air conditioner and wasn't supposed to be rented and yet they put me there anyways and didn't warn me.

    Quiet rooms. Comfortable bed.

    Stayed in June 2023

  • Reviewed: 3 April 2023

    7.0
    Great value. It isn’t fancy, but it’s well worth it for the price!
    • Leisure trip
    • People with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The water pressure in the shower wasn’t great. Also, the hallways don’t smell the best.

    It was very clean and the staff let me examine my room before I paid for it. It was also quiet.

    Stayed in April 2023

  • Reviewed: 31 December 2022

    7.0
    For an extended stay hotel, you can’t beat the value and the friendly staff.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    Since it was so cold outside (-5 degrees) the heater was kind of loud every time it came on. It did keep the room comfortable though. We did see a couple of bugs, but dealt with it.

    For the price of the room, the accommodations were great. Reasonably clean. If you don’t need a pool or exercise room, I prefer to save the $30 per night extra the other hotels charge. We like to keep it cool at night, at was very comfortable with the temp at 58 degrees at night and 65 during the day.

    Stayed in December 2022

  • Reviewed: 3 December 2022

    7.0
    need maintenance, fix the locks
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    key cards re always failing. had to get them reprogrammed 3 times in one week. they know it’s a problem, but apparently management won’t pay to get it fixed. typically I had to swipe the key 5-10 times to get the door to open. heard other much worst stories from others.

    lowest price available for my stay

    Stayed in November 2022

  • Reviewed: 27 September 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was charged twice for my room

    Stayed in September 2022

  • Reviewed: 8 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights

    Need a coffee machine in the room.

    Stayed in September 2022

  • Reviewed: 27 March 2022

    5.0
    I had asked from week one to be removed from underneath the “elephant stomping through the Serengeti”. There have been w
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 22 nights
    • Submitted via mobile

    Too many careless property owners that let their dogs deficate everywhere. I have never had my room cleaned, vacuumed, or swept in eight weeks, this room has not seen a cleaning crew.

    availability

    Stayed in March 2022

  • Reviewed: 22 December 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 30 nights
    • Submitted via mobile

    price

    Stayed in December 2021

  • Reviewed: 20 November 2021

    5.0
    Bad start good ending
    • Leisure trip
    • Couple
    • Standard Double Room with Roll-In Shower - Disability Access/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Elevator was broken for over 1 month, they didn't have handicapped room we reserved, 1st room we got had not been cleaned properly.

    Staff was very helpful

    Stayed in November 2021

  • Reviewed: 19 July 2021

    5.0
    I only had to stay 1 night and it was cheap so I didn’t complain but I wouldn't stay again.
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was not very friendly and at times couldn’t be found. We needed extra pillow and blankets and were told there were none. I also did not find the bed comfortable.

    It was cheap so I figured you get what you pay for. I liked that it had a kitchen in the room.

    Stayed in May 2021

  • Reviewed: 27 March 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Going through booking.com

    Don’t know didn’t get to go

    Stayed in March 2024

  • Reviewed: 27 March 2024

    1.0
    Would not recommend!
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 4 nights

    The room had a odor and was not pleasant, The bed was on just a frame and seemed to just have a top cover open underneath. There was work going on outside and noise. I took one look at the room and left. I also had an issue that there was no lobby and keycard needed to open the door. I was told no refunds period! I thought they might refund all but one night! Would not recommend anyone stay at this hotel!!!!!!

    Stayed in March 2024

  • Reviewed: 26 March 2024

    1.0
    This hotel has insects, junkies and filthy rooms. Please stay away
    • Business trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Clean the hotel

    Nothing at all.

    Stayed in February 2024

  • Reviewed: 21 March 2024

    3.0
    Won't be back.
    • Leisure trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toilet often wouldn't flush. It was loud and ghetto and the front desk guy was rude and wouldn't move me rooms.

    I liked the big fridge and the cable tv.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    1.0
    I didn’t stay at place
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t get the room I paid for it so I canceled my booking

    Stayed in March 2024

  • Reviewed: 2 February 2024

    10
    Bed is good
    • Business trip
    • People with friends
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Floor Smile not good

    Get old

    Stayed in January 2024

  • Reviewed: 1 February 2024

    4.0
    Will not be returning or recommending this place.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator was dirty/smelled like dog urine. There was an extremely strong smell in the hallway. We didn’t have any hand towels, the pillows were small, lumpy and smelled terrible. The carpet had a lot of loose dirt. The heater continuously kicked on and off all night. There was a lot of noise outside and in the hallway into the early hours.

    The staff was friendly and attentive. Good location, comfortable bed, clean sheets and clean bathroom.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    Excellent staff and very clean comfortable place to stay if you don’t need a pool
    • Business trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No Ice machines and also they have satellite so the Tv goes off constantly or very fussy. But had excellent variety of Tv channels when it would come in.

    The location to the interstate and hospitals at DuPont. Also tons of smaller restaurants and speedway close by. Also only a few miles from other drive through restaurants and grocery stores. The room has a full kitchen minus a oven so excellent place if your staying for several days because it has a full size fridge and your able to buy groceries and cook at the hotel and save money. The bed was very soft and comfortable and the room was very clean

    Stayed in January 2024

  • Reviewed: 22 January 2024

    3.0
    Poor
    • Business trip
    • Solo traveller
    • Queen Suite - Non-Smoking
    • Stayed 2 nights

    The heater in the room was very loud and woke me up all through out the night. There was also an entrace to the exterior below my room and the door made a very loud noise everytime it was opened or closed.

    Did not have the breakfast nor was I aware there was breakfast available.

    Stayed in January 2024

Showing 1 – 25

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