10401 South John Young Parkway, Orlando, FL 32837, United States
#376 of 388 hotels in Orlando
Guests' ChoiceBased on 111 hotel reviews
4.6Cleanliness
5.2
Comfort
5.3
Location
6.7
Facilities
5.4
Staff
6.3
Value for money
5.4
Free WiFi
5.6
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End of dialog contentReviewed: 24 February 2024
Ana
United StatesFULLLL OF ROACHES. Literally wanted to go to sleep in my car because of them.
Didn’t stink and was in a great location
Stayed in February 2024
Reviewed: 30 April 2023
Sadi
United StatesSmall roaches, uncomfortable bed, poor bed dressed, police intervention with certain individuals.
Access.
Stayed in April 2023
Reviewed: 21 April 2023
Kyli
United StatesThere's roaches no wash rags and the hot water takes for ever
The space of the room
Stayed in April 2023
Reviewed: 29 March 2023
Jennifer
United Statesthe room was full of roaches also we didnt have enough towels/bathrags it was reported to the front desk
Stayed in March 2023
Reviewed: 23 September 2021
Mister
United StatesThe fact that I had to share my space with the free loading roaches every other night, the constant lingering odor of dog's in the ONE elevator 🤢😷.
It was a family environment
Stayed in July 2021
Reviewed: 21 July 2021
Jessica
United StatesThere was no one there when it was time to check in and also check out. When we arrived there was roaches in the room along with the nets.
Stayed in July 2021
Reviewed: 28 May 2024
Derrella
United StatesRoaches and tiny bugs. Couldn't sleep all night. Had to check out the next day. Very inconvenient
Location and room setup. Just outdated
Stayed in April 2024
Reviewed: 30 April 2024
Humphrey
United StatesThe bed didn't have a box spring and I have bad knees so the single mattress wasnt good for me
It was quiet for my time being there
Stayed in April 2024
Reviewed: 24 April 2024
Joseph
United StatesBooking said put your credit card on file pay with cash at property . The property only takes cash if you book for 7 or more days.
Clean and spacious room .
Stayed in April 2024
Reviewed: 22 April 2024
Jenice
United StatesThey had a lot of roaches and the sheets weren’t clean
The staff was nice
Stayed in April 2024
Reviewed: 16 April 2024
Julissa
United StatesCheck in took long. Guy was rude. Dead roaches everywhere. Would not recommend!
Stayed in April 2024
Reviewed: 6 April 2024
Jose
United StatesWhen I went to the bed just under the cover, there was a roach that appeared to have fallen from the lamp on top of the bed. I let that go, and then when I woke up the next morning, there was roaches crawling under the bed little ones and also there was one in the bathroom Little disgusting if you ask me.
Nothing
Stayed in April 2024
Reviewed: 27 March 2024
Damien
United StatesRoaches were crawling on the hallway walls and doors, and there were roaches In the rooms and the bathrooms.s
The location of the building is in a great area, and there are things that are nearby to eat or sho0 if needed
Stayed in March 2024
Reviewed: 10 March 2024
Cintia
United Statesin the hallways and inside the room was small strong and terrible
Stayed in March 2024
Reviewed: 8 March 2024
William
United StatesI had to book a room late due to travel. I arrived on site to enter a lobby with no staff anywhere. Front desk was secured and the only way to contact anyone was via a phone that you could hear ring throughout the room. I was than approached by a staff member who’s first response was do you have a reservation but in an irritated way as I clearly interrupted his crucial game of candy crush. We proceeded to finalize my room. Finally I was ready to relax after 15+ hours of driving. I arrive to my room 422.. and am immediately hit in the face by what seemed like the most overpowering insect spray I’ve ever been around and there they were.. hundreds of roaches. On the bed, floor, wall, pillows, sinks and shower. How this place hasn’t been shut down is beyond me. Not a single thing was taken care of, cleaned or even remotely staged to look so. Outright disturbing especially being in a good part of Orlando especially for travelers. Shame.
The only positive thing about this place was the location.
Stayed in March 2024
Reviewed: 13 February 2024
Brandon
United StatesThere were roaches all over the room. Could not rest well knowing bugs were in the bed with me.
The front desk staff member Tracy
Stayed in February 2024
Reviewed: 30 January 2024
Carlos
United StatesVery very poor.
Stayed in January 2024
Reviewed: 15 January 2024
Nance
United StatesVery poor conditions and the smell was horrible
Stayed in January 2024
Reviewed: 5 January 2024
Marquetta
United StatesOnly like the location
I asked if i could receive a military discount for my stay and was denied. I was later informed that night the front desk could have waived my stay & add the discount. That same night had to change rooms due to heater not working.
Stayed in January 2024
Reviewed: 10 December 2023
Monica
United StatesThe room has a terrible smell of smoke and something more . There are cockroaches in the restroom and bedroom every place you look as soon as the lights are turned on. Bad smell in the bed and the quilt has yellow stains that I don’t want to think what that is . The carpet in the hallway leading to the rooms is full of stains and smells so bad also. We anticipate our return. We left the room at 1:30 am . I want my money back . Terrible experience.
Good location but after a creepy bridge . Dark place . Front light of the building need to be fixed .
Stayed in December 2023
Reviewed: 4 August 2023
Keiara
United StatesIt had roaches ..
Good location
Stayed in July 2023
Reviewed: 26 July 2023
Benitez
United StatesThe bald man front desk attendant was flirting with what seemed to be a prostitute that resided there.Was told there was no kind of anything by a heavy ser lady to which I asked is there a fridge and microwave?The hallways smell. There's alot of big dogs around.
The price.
Stayed in July 2023
Reviewed: 4 July 2023
Andrew
United StatesThey never answered the phone when we was trying to check in and there was bugs everywhere.
Stayed in July 2023
Reviewed: 26 April 2023
Antoine
United Statescockroaches were everywhere!! I was awakened out of my sleep as one crawled on me…I was charged for a cancellation and i notified about delayed flight . o realized this upon checking in. I spoke with I assume the night auditor on property. He was in accommodating and rude to me and to Corporate Extended Stay Customer Service that I contacted. Agormal complaint was filed by the rep because the auditor was rude to them as well. I was told he is the night auditor when I was accidentally locked out if my room after hours.
location was great.
Stayed in April 2023
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