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  5. Reviews of Extended Stay America Suites - St Paul - Woodbury

Reviews of Extended Stay America Suites - St Paul - Woodbury 3 stars

975 Weir Drive, Woodbury, 55125, United States

#9 of 10 hotels in Woodbury

Guests' Choice

Review score

Based on 47 hotel reviews

5.4

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.1

  • Location

    7.3

  • Facilities

    6.0

  • Staff

    7.0

  • Value for money

    6.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 10 October 2023

    4.0
    Will be unlikely to stay again or recommend.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom door knob came off in my hand. Hall window open all the time (heard noise from highway in my room). Someone did this so they could smoke in the building. The odor was constant. Bed mattress was poor quality.

    Refrigerator and kitchen area was clean.

    Stayed in October 2023

  • Reviewed: 30 August 2023

    4.0
    Wont stay again
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Smelled bad, very noisy, shower and bathroom dirty, staff didnt know how to charge the rooms separately, no toilet paper in one of the bathrooms, not good

    Nothing

    Stayed in August 2023

  • Reviewed: 12 June 2023

    5.0
    It's okay
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The other people

    The kitchen

    Stayed in June 2023

  • Reviewed: 13 March 2023

    5.0
    got what I paid for
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the room was not very clean. it seemed like they just did a once over

    I really liked the lobby area, very cute but a little small

    Stayed in March 2023

  • Reviewed: 9 August 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    No breakfast, no coffee, very loud til late and early in the morning

    Clean place to have a night's rest once the noise settled down

    Stayed in August 2022

  • Reviewed: 15 July 2022

    4.0
    Will not be using
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel room was dirty, bathroom drain was loose, bathroom shower was covered in build up, took 30 minutes just to get someone to counter for check in, Noone was around for check out, looked like car next to mine was vandalized, remote was missing back piece, no shower gels or soaps, had dirt on walls and ceiling, etc...

    Nothing

    Stayed in July 2022

  • Reviewed: 24 May 2022

    6.0
    It was okay
    • Leisure trip
    • Family with young children
    • Queen Room - Accessible/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    cleanness, rooms weren’t clean when first arrived. I had to do it myself .

    I liked that it was closer to my job and a little cheaper than others.

    Stayed in April 2022

  • Reviewed: 4 January 2022

    5.0
    Read the fine print and ask questions
    • Leisure trip
    • Family with young children
    • Standard King Room - Non-Smoking
    • Stayed 12 nights
    • Submitted via mobile

    You dont get what your paying for. Its an extended stay but you still have to rent dishes/pans. The smokers and non smokers are next to each other and not everyone was smoking cigarettes. We had to put a towel across the bottom of door but it didn't help. The bed was comfortable, the internet was decent.

    It was close to our destination.

    Stayed in January 2022

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights

    Wall paint was chipped.

    Comfortable bed

    Stayed in December 2023

  • Reviewed: 2 October 2023

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The hallway smelled like dog poop and I told them and they did nouthin about it the elevator smells like wet dog animals should not be allowed in hotels it brings down the value and makes the whole floor smell like dog just nasty

    There is a kitchenette inside of the rooms

    Stayed in October 2023

  • Reviewed: 10 September 2023

    9.0
    Comfortable, convenient and as a solo traveler I felt taken care of.
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The elevator and the landings got dirty, they were cleaned at times but there were many people in and out of the facility.

    Very nice staff.

    Stayed in August 2023

  • Reviewed: 25 July 2023

    7.0
    The facility met our needs.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The outside sidewalk and parking lot had litter and had not been cleaned

    Stayed in July 2023

  • Reviewed: 24 July 2023

    1.0
    I’ll never come back to this hotel
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was filthy. Told us we couldn’t have clean towels. Breakfast was a granola bar.

    Nothing

    Stayed in July 2023

  • Reviewed: 19 April 2023

    3.0
    I had stayed there before and not with a pet it was much better much cleaner not many people lingeri
    • With a pet
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    People lingering in the hallways and in the stairwell late into the night The shower was filthy the walls handle and head along with the shower doors the bathroom sink had 2 pubic hair in it No extra blankets One bar of soap One drinking cup Nothing at all for the kitchen no plastic Silverware dish rag for wiping up nothing ...TV was nice. I wasn't told about the breakfast or coffee or anything

    The front checking staff were very helpful and nice

    Stayed in April 2023

  • Reviewed: 1 April 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty

    Beds

    Stayed in March 2023

  • Reviewed: 2 February 2023

    2.0
    Not worth the price
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The front desk black lady was so racist, unprofessional and rude.

    Breakfast was horrible not like the advertisement

    Stayed in January 2023

  • Reviewed: 13 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast. Dirty sheets. Pillows were not comfortable. Not enough towels. No pots/pans, kitchen essentials available when there's a stove.

    Bed was comfy. Just needed better and more pillows and clean sheets. The availability of a stove, microwave, and fridge was very helpful. It was quite.

    Stayed in November 2022

  • Reviewed: 19 October 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was good

    I came on a Friday and it's was trash on the lobby it's has been cleaned the staff was there she was very polite. The next day was the same lobby had trashed everywhere it's wasn't until Monday when the lobby got cleaned the room was nice and cleaned just find hair all over the bedding it's was replaced and was good nice room good price just to show a cleaner environment

    Stayed in October 2022

  • Reviewed: 5 August 2022

    1.0
    absolute worst place I’ve ever stayed
    • Business trip
    • People with friends
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    all you can smell is weed and the lady working the hotel is so high all the time she has no clue what’s going on. cops came through the parking lot harassing anyone standing outside after 6:00 pm.

    absolutely nothing

    Stayed in August 2022

  • Reviewed: 8 July 2022

    3.0
    I've had better stays
    • Business trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Noisy. Children running up and down the Halls making noise. Large group of people congregating at the front of the building every night smoking.

    Stayed in July 2022

  • Reviewed: 8 May 2022

    2.0
    Very poor
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nobody at desk, was charged on credit card again after I paid Booking. Com for the room 2 days prior. Tried to straighten it out in the morning but there was no one who could come to desk before 10 am, and I had to leave before that. You need to refund that second payment. I'm going to try to have Wells Fargo cancel that second payment. Also room was dirty, bathroom mirrors filthy, old dried soap chunk in the bath tub, floors hadn't been cleaned, stuff under the beds.

    Nice beds.

    Stayed in May 2022

  • Reviewed: 25 April 2022

    2.0
    Disgusting
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Have a clean room for customers. The room was not clean. I recorded the room of how filthy and disgusting the room was. If you want proof you may contact me. I was not satisfied at all. I slept in 3rd world country which I paid less with cleaner room.

    The room was filthy. The shower glass door was not clean. The room was not dust. The toilet was not clean. There was hair in the shower. The electric stove was not clean. The hall way smelled like drugs. I was not satisfied for the price I paid. The floors from the reception to the elevator to our room was disgusting. The reception was nice, that was all that was good.

    Stayed in April 2022

  • Reviewed: 24 March 2022

    10
    Not bad for the price and location
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Showers were cold. People partying in the parking lot. No pool or breakfast but we knew that upon check in. You can hear the person in every room around you talking.

    Safe in and out. Beds were nice.

    Stayed in March 2022

  • Reviewed: 3 August 2021

    1.0
    unprofessional & dissatisfied
    • People with friends
    • Queen Room with Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the front desk lady was rude, upon check-in she could not find our reservation pin or confirmation yet i was charged the room stay. The property over booked and had no rooms available even tho i had a reservation, was told from other tenants living there that this hotel had a tendency of over booking rooms even if they don't have the rooms available. I asked to speak with the manager and the lady at the front desk told me "NO because she only worked Monday thru Friday til noon and this was on a Saturday. I WANT MY REFUND!

    nothing upon trying to check-in the waiting area was a mess and the coffee machine area was all dirty, sugar wrappers & coffee all spilled on counter

    Stayed in July 2021

Showing 1 – 25

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