Nothing.

Very friendly & accommodating staff. Rooms are nicely remodeled, excellent & quiet sleep experience.

Stayed in April 2024

No heated pool and no indoor pool :(

Staff was very friendly and helpful. Great location and clean area

Stayed in March 2024

Small parking lot, but there is plenty of street parking.

Great location & staff. Great space for family. Quiet.

Stayed in March 2024

Tiny suggestion…since you are a fantastic hotel … two bottles of water for people who have been traveling would have been nice to have in the room upon arrival…just a suggestion

Having the 9th floor with all those snowy mountains to look at The 2 rooms …the living area and the kitchen The location The staff and particularly Simona who greeted us with a sweet smile and the best welcome

Stayed in March 2024

The arcade games were a little pricey.

Everything was clean and organized, and they had all the amenities I needed.

Stayed in February 2024

10 am check out. Never in all the places I've stayed has there been a 10 am check out. There's not any walls in the living/bedroom it's all window which freaked us out w 2 littles we just tried to put stuff in front of them. It was a little walk to the casinos but that was fine and their "arcade area" is just claw machines. Would have been nice to have actual games.

We LOVED the 2 bedroom suite. We we're able to make breakfast and dinner in the full kitchen. There was 2 full bathrooms. It was basically an apartment and there's a washer and dryer!

Stayed in February 2024

At this price point I was very satified.

My son and I had a two bedroom suite on the top (9th) floor. The room looked like it was recently renovated with new flooring and fresh paint. One BR had a private bath, the second shared a bath off the kitchen, both had a tub/shower combo. The room was quiet, the beds were comfortable. There is a fee for WiFi, but your don't need it if you are using a device with phone service. Everything in the Riverwalk District is in walking distance, and there is secure underground parking. Staff was very friendly and accommodating (above average).

Stayed in February 2024

Mattresses were old and need to be replaced.

It was clean. The location was great and parking was hassle free.

Stayed in November 2023

The cleanliness, smell and the friendly staffs

Stayed in November 2023

Had to pay for wifi

It was more than I expected, loved the spacious rooms and plenty of sleeping space for the family. Walking distance to the casinos.

Stayed in October 2023

WiFi is an additional cost.

The suite was very spacious and very well equipped. I was very pleasantly surprised.

Stayed in October 2023

Shawn and the rest of the staff were so friendly and helpful. They made our stay very pleasant. Thanks everyone😊

Stayed in October 2023

There was no breakfast.

Nice view. Clean. Friendly staff.

Stayed in September 2023

All was great 👍👍

The room was great and clean👍

Stayed in September 2023

Had to pay for wifi.

Great place, location and personnel.

Stayed in September 2023

Exceptionally clean rooms great location

Stayed in August 2023

On Saturday night, I could not get a parking spot. It was so packed. I had to park about three blocks away and worried about the car that night.

Great location, great staff, very clean 

Stayed in July 2023

That I had to leave ! No availability in between my stay

Hello, I booked a 2 bd rm sleeps 6 ppl it was a 2 br room apartment basically. The kitchen was fully equipped with what you need to prepare and cook a meal on the stove or oven.

Stayed in June 2023

Difficult to enter gated garage with the turn right after the key entry pad Bathrooms where toilets are were too small for a larger person.

Walk ability to things on ‘The Row’

Stayed in June 2023

The parking lot was a small area and was very hard when another car was coming through. They do have a basement that was a lot easier to use, but still tight fitting with our big car. The bathrooms are SO tiny. You have to close the door just to be able to partially sit comfortably.

We absolutely loved our stay! It was a great room to be able to stay with friends. Plenty of room for ALL of us! We also really enjoyed the friendly staff. They were so kind when checking in.

Stayed in January 2023

Having to pay extra for internet and daily house keeping. It's kind of a given that you get both when booking hotel rooms, so it didn't dawn on me to double-check if those items were included, but I guess because these are normally time-shares, they aren't. (Cleaning is included in the overall fee, but only for after you have checked-out.)

Very clean, spacious rooms with free parking this is very easy to access. Staff is great and 24 hour check-in is convenient. This is also a great location as it is easy to walk downtown and to Midtown while also having good vehicle access to the freeway.

Stayed in November 2022

Hotel is perfect, spacious, clean room, comfortable beds. It's a timeshare hotel so it has kitchen with plates and everything you need if you want to cook. Floor is tile or wood can't tell but I love it. I dislike carpet floor. :-) This is our 2nd time staying here so hopefully next Sept. 2023, there will be available rooms again for our 3rd stay. :-) Erik who checked us in was very nice. Pool is heated so my son enjoyed swimming! Keep up the good work Worldmark Reno!!!!

Stayed in September 2022

Parking was difficult. Didn't like that there was a charge for WiFi, but we just opted to not use it. Bed was a double so one of us used the Murphy bed the second night.

Location was excellent. Was able to walk to casinos and food spots. Staff was very friendly. Suite was spacious.

Stayed in September 2022

The decor is a bit dated, and the fluorescent bulbs aren't dimmable in any lamp. Even at 3 stars these are such simple ways to choose to make the guest experience a priority instead of saving a couple of dollars on energy efficiency.

The room was so much more than a suite, It had a full washer and dryer in the unit along with a full kitchen with fullsize appliances and cookware. Yes, the decor is a bit dated, and the fluorescent bulbs aren't dimmable in any lamp, but the hotel is ranked only 3 stars so set your expectations accordingly and you will find the hotel is best in its class. We were looking for somewhere to recover and clean up from having spent a week in the desert. This place was perfect, the desk attendant was even knowledgeable about a local car wash, grocery store, and restaurants that would deliver to our room. They also have plenty of luggage carts you can use yourself to haul items to and from your vehicle from the underground parking garage...so easy and convenient.

Stayed in September 2022