3300 West Mockingbird Lane, Dallas, TX 75235, United States
#18 of 166 hotels in Dallas
Guests' ChoiceBased on 92 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
8.9
Staff
9.4
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 25 May 2024
Tyson
United StatesUpon checkout the person at the front desk seemed to very upset about something. I needed to take care of a few things before I completed my check out and she seem to be very put off and bothered that I needed to add my Hilton account.
I liked the clean room and facilities. The food in restaurant was good but the bartender seemed to struggling with the new software that was being installed. No harm - he was nice.
Stayed in May 2024
Reviewed: 13 May 2024
Johnson
United StatesSlippery side entrance due to the rain.
Beautiful property and close to the airport for travel.
Stayed in May 2024
Reviewed: 11 April 2024
Barnaby
United StatesDistracted front desk staff
Location
Stayed in April 2024
Reviewed: 9 April 2024
Tamara
United StatesEverything was great, but a little overpriced. This could be due to the eclipse event, but $400 a night is too much. And this price did not include breakfast
Everything was wonderful. The location is right at the airport, so it is very convenient. The room was big and very clean. The staff was warm and welcoming and even had a meat and cheese plate with a glass of wine waiting in our room after we returned from exploring, with a personalized note thanking us for staying with them!
Stayed in April 2024
Reviewed: 24 November 2023
Sandra
United KingdomGreat location for Love Field Airport. Very clean. Staff warm and friendly.
Stayed in November 2023
Reviewed: 2 October 2023
Rita
United StatesTha a good was great!!
Stayed in October 2023
Reviewed: 4 July 2023
Mani
United StatesNA
Amazing experience
Stayed in June 2023
Reviewed: 1 July 2023
Yani
United StatesEverything was great.
The location was perfect. The staff was great and friendly. The lobby was super impressive. The room was very clean and comfortable.
Stayed in June 2023
Reviewed: 17 April 2023
Amber
United StatesThe room was wonderful and spacious. it was very clean and perfect for our stay.
Stayed in April 2023
Reviewed: 27 March 2023
Edythe
United Statesthe restaurant wasn’t great service slow
the new look
Stayed in March 2023
Reviewed: 1 December 2022
Eydie
United StatesNothing. it was all great, especially the large warm cookies we received when we got there at 10pm at night.
Beautiful place to stay. Big rooms. Close to Love Field for an early flight.
Stayed in November 2022
Reviewed: 29 November 2022
Vicki
United StatesNo where for guests to park under the covered drive. We were in our own car and the shuttle driver told us we had to unpack our suitcases around in the back where there was no cover and no bell service to assist us. Unbelievable, since it has been raining and was starting to rain again. Honestly? Guests are not as important and the shuttle drivers, I guess. Room made very irritating (loud whistling) noises during a rain storm. The sound woke both of us up...out of a sound sleep. The engineering staff tried to connect the cable movie system in,tie living room. Not sure why it only played on the other side of the same wall in the bedroom. (?) Bath items had not been restocked... Had to call housekeeping Finally, it was exyrememly cold in the dining room area on Friday night. I am usually warm and appreciate AC, but I had to go back to my room and get my coat so I could enjoy my meal. We had breakfast on Saturday and the dining room staff who were covering (?) were disorganized, rude and could not communicate with guests. New staff in training? Not impressed. Just awful way to leave a weekend "get away" stay.
Staff at the front desk and most of the dining room staff were helpful and pleasant. The room looked very nice. Food tasted very good!
Stayed in November 2022
Reviewed: 7 November 2022
Diane
United Statesno complaints
It was very clean, great size for our family, the staff was very friendly and helpful, location was perfect and the food was great!
Stayed in November 2022
Reviewed: 20 October 2022
Patricia
United StatesNo complaints other than some occasional noise from being so close to the airport.
Immaculate and comfortable! Loved being able to use gated parking lot and that it was conveniently located by the side entrance.
Stayed in October 2022
Reviewed: 19 July 2022
Michael
United StatesPrice was a little high
Restaurant and staff were great
Stayed in July 2022
Reviewed: 5 July 2022
David
United StatesI have no complaints.
I had no problems during my stay. Everything was just as I anticipated. The hotel was clean.
Stayed in July 2022
Reviewed: 19 June 2022
Jenny
United Statesthe parking lot was strange
close to the airport
Stayed in June 2022
Reviewed: 18 May 2022
Nichole
United StatesThe food ordered from room service. It was not hot. However the staff informed us that they were a little short staffed for that evening. But they would do the best they could to accommodate. I could tell an effort was made.
Stayed in May 2022
Reviewed: 27 February 2022
Elizabeth
United Statesclean, updated and felt safe.
Stayed in February 2022
Reviewed: 24 February 2022
Roxane
United StatesThe bathroom wasn't as nice as the room was. There wss no working fan in the bathroom
People were so amazing and polite. We're buying a new house in Jasper We love 💘 Texas
Stayed in February 2022
Reviewed: 29 January 2022
Cheryl
United StatesNeeds a bit of updating and freshening to match the price.
Located next to airport. Shuttle driver was great!
Stayed in January 2022
Reviewed: 20 December 2021
Kevin
United States?
very nice
Stayed in December 2021
Reviewed: 15 December 2021
John
United StatesEverything
Stayed in December 2021
Reviewed: 14 October 2021
Janet
United StatesThat my stay was brief....
I enjoy the courtesy and the cookies. Also room service person was fully uniformed that was a plus and was very professional. The room was clean,ventilation was super. Overall parking was not ov e r priced Would recommend 👌
Stayed in September 2021
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