Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Illinois hotel reviews
  4. Buffalo Grove hotel reviews
  5. Reviews of Four Points by Sheraton Buffalo Grove

Reviews of Four Points by Sheraton Buffalo Grove 3 stars

900 West Lake Cook Road, Buffalo Grove, IL 60089, United States

#1 of 1 hotels in Buffalo Grove

Guests' Choice

Review score

Based on 146 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    8.0

  • Free WiFi

    7.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Paying extra for breakfast. No early check-in.

    Clean and comfortable room. Nice property and location.

    Stayed in May 2024

  • Reviewed: 9 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    Quiet place for a getaway weekend

    Stayed in March 2024

  • Reviewed: 16 January 2024

    8.0
    Nice long stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 18 nights
    • Submitted via mobile

    It was a nightmare to pay for my stay, as my first virtual card wasn't accepting the charges and I had to go to the front desk several days to try and settke it. Fortunately the Front Desk agent - Mary Jo - helped me figure out the problem.

    Very big room, easy access, reasonable breakfast.

    Stayed in January 2024

  • Reviewed: 5 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Construction around the property made it difficult to get to, but not the property’s fault.

    Good location, nice rooms, friendly staff

    Stayed in October 2023

  • Reviewed: 23 September 2023

    7.0
    All in all not bad, Will stay there again.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Bar was not open. Noise from a wedding party. A couple fighting non stop

    Breakfast crew was fantastic. Location of property. Walking trails by the golf course.

    Stayed in August 2023

  • Reviewed: 20 September 2023

    7.0
    Customer service from front desk, especially that one asian male needs improvement
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    Cleaning service didn't come on the day we initially requested, the pool was too cold. And the worse personal relations from the asian male who works at front desk that seems to have be very miserable at work

    Close to my family's address

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    It was a Comfortable stay. Enjoyed the complementary breakfast
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted via mobile

    None

    It’s clean. Staff were friendly. It was not too far from work

    Stayed in September 2023

  • Reviewed: 12 August 2023

    7.0
    Accommodation was satisfactory
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    We weren't expecting to have to pay gratuity for a free breakfast!! Property was a bit isolated and quite a long way from downtown Chicago and public transport. Spent a lot of money on Ubers

    Accommodation was satisfactory

    Stayed in August 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Room
    • Stayed 6 nights
    • Submitted via mobile

    They don't clean your room. I asked for extra towels and they never brought them.

    Very nice staff!

    Stayed in July 2023

  • Reviewed: 28 July 2023

    8.0
    Wonderful property close to everything I visited.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Noises fan in bathroom

    Breakfast staff very friendly and ready to serve

    Stayed in July 2023

  • Reviewed: 26 July 2023

    9.0
    Excellent at this price. Quality service.
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean, comfortable, breakfast included, very nice and sizeable indoor pool.

    Stayed in July 2023

  • Reviewed: 24 June 2023

    8.0
    Stable Wi-Fi has become an important expectation not met in this stay
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wi-Fi went down. We had a previous visit where the Wi-Fi was also out

    Clean and well maintained

    Stayed in June 2023

  • Reviewed: 6 June 2023

    9.0
    ok
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    had to ask for more shampoo, soap, clean towels...

    value, location

    Stayed in June 2023

  • Reviewed: 31 May 2023

    9.0
    super great except for towel situation.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The only complaint was when we checked in 2 of us. there were only 3 towels. Those towels were great. I had to ask 2 times for more towels. finally on Sunday I met the cleaning lady and she gave 3 towels and 4 facecloths to make it through the final 2 days. I was like of surprised about that and the quality was not the same as the first day towels.

    The location was great, close to my family. Very clean. The reception staff was excellent. We ate breakfast there. Great food choices. Very tasteful. The staff was excellent.

    Stayed in May 2023

  • Reviewed: 26 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The indoor pool was closed and that is the only reason we had picked this hotel . Make sure you call to see if it's working Before your stay.

    In a great area. Breakfast buffet was yummy & complimentary due to the pool being closed during our stay.

    Stayed in February 2023

  • Reviewed: 14 January 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Sad that the pool was closed. Lighting in the room could be better

    The breakfast was incredible. Freddy and the other restaurant staff are friendly and helpful.

    Stayed in January 2023

  • Reviewed: 29 October 2022

    8.0
    nice place good value
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    no hot tub

    clean and well maintained

    Stayed in October 2022

  • Reviewed: 24 October 2022

    7.0
    Overall Good!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Pool was very cold. As well as the area its self, a guy took temp with his apple watch and it was 65.8° not the 81° they claimed. Old lady with cane never answered the front desk phone. Asked for extra pillows every night and didn't get them until our last night of stay. On the second night kids were running around knocking on room doors until 2a.m. No security there.

    Breakfast was excellent. Morning staff was very sweet. Especially one, "you know who you are!" Was clean and mostly quiet.

    Stayed in October 2022

  • Reviewed: 16 October 2022

    7.0
    wet friendly and helpful staff at breakfast and reception.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    due to lack of resources occupied rooms were not cleaned ; only upon request.

    close proximity to work

    Stayed in October 2022

  • Reviewed: 21 August 2022

    7.0
    room service below par
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    none

    centrally located

    Stayed in August 2022

  • Reviewed: 7 August 2022

    8.0
    I liked everything, I just wish I could enjoy the beautiful pool and gym available.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 5 nights

    The breakfast is very good and tasty. Every day we have bacon available in addition to the delicious cupcakes that the kitchen team prepares every day. They prepare fried eggs and stuffed omelets according to the guest's taste.

    Stayed in August 2022

  • Reviewed: 27 June 2022

    7.0
    Fine if you have a reason to be near Buffalo Grove.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The bar, which had a sign stating that it was open every day, was closed on the Saturday night we wheeler there, and the outdoor seating areas could used some sprucing up. They were a bit neglected feeling and glum. The exterior of the hotel also could use some sprucing up. Finally, the price - $200/night - was a high, given the location and lack of the amenities/facilities mentioned. However, the pool seemed nice.

    The cleanliness and seemingly recent refurbishing of the room (carpet and furniture).

    Stayed in June 2022

  • Reviewed: 20 June 2022

    8.0
    Put this on your list if you need a spot with top a good fitness center/pool
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights

    The room was very clean and well appointed although the hallways could use some updating. It's a bit more isolated so expect a short drive to groceries, restaurants, etc.

    The pool and weight room were great. Updated equipment in the fitness room and the pool was immaculate. The breakfast was out of this world and there was even a staff member who was making omelets to order.

    Stayed in April 2022

  • Reviewed: 20 April 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted via mobile

    The little ants in the room and bathroom were not acceptable.

    Location and breakfast were good.

    Stayed in April 2022

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: