900 West Lake Cook Road, Buffalo Grove, IL 60089, United States
#1 of 1 hotels in Buffalo Grove
Guests' ChoiceBased on 146 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
7.8
Staff
8.4
Value for money
8.0
Free WiFi
7.3
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End of dialog contentReviewed: 31 May 2024
Timothy
United StatesPaying extra for breakfast. No early check-in.
Clean and comfortable room. Nice property and location.
Stayed in May 2024
Reviewed: 9 March 2024
Tony
United StatesQuiet place for a getaway weekend
Stayed in March 2024
Reviewed: 16 January 2024
Marilu
BrazilIt was a nightmare to pay for my stay, as my first virtual card wasn't accepting the charges and I had to go to the front desk several days to try and settke it. Fortunately the Front Desk agent - Mary Jo - helped me figure out the problem.
Very big room, easy access, reasonable breakfast.
Stayed in January 2024
Reviewed: 5 November 2023
Truss
United StatesConstruction around the property made it difficult to get to, but not the property’s fault.
Good location, nice rooms, friendly staff
Stayed in October 2023
Reviewed: 23 September 2023
Michael
United StatesBar was not open. Noise from a wedding party. A couple fighting non stop
Breakfast crew was fantastic. Location of property. Walking trails by the golf course.
Stayed in August 2023
Reviewed: 20 September 2023
Margaux
CanadaCleaning service didn't come on the day we initially requested, the pool was too cold. And the worse personal relations from the asian male who works at front desk that seems to have be very miserable at work
Close to my family's address
Stayed in September 2023
Reviewed: 7 September 2023
Maria
United StatesNone
It’s clean. Staff were friendly. It was not too far from work
Stayed in September 2023
Reviewed: 12 August 2023
Judy
New ZealandWe weren't expecting to have to pay gratuity for a free breakfast!! Property was a bit isolated and quite a long way from downtown Chicago and public transport. Spent a lot of money on Ubers
Accommodation was satisfactory
Stayed in August 2023
Reviewed: 31 July 2023
Andrea
United StatesThey don't clean your room. I asked for extra towels and they never brought them.
Very nice staff!
Stayed in July 2023
Reviewed: 28 July 2023
David
United StatesNoises fan in bathroom
Breakfast staff very friendly and ready to serve
Stayed in July 2023
Reviewed: 26 July 2023
Jack
United StatesClean, comfortable, breakfast included, very nice and sizeable indoor pool.
Stayed in July 2023
Reviewed: 24 June 2023
Jack
United StatesWi-Fi went down. We had a previous visit where the Wi-Fi was also out
Clean and well maintained
Stayed in June 2023
Reviewed: 6 June 2023
Arthur
United Stateshad to ask for more shampoo, soap, clean towels...
value, location
Stayed in June 2023
Reviewed: 31 May 2023
Lorraine
United StatesThe only complaint was when we checked in 2 of us. there were only 3 towels. Those towels were great. I had to ask 2 times for more towels. finally on Sunday I met the cleaning lady and she gave 3 towels and 4 facecloths to make it through the final 2 days. I was like of surprised about that and the quality was not the same as the first day towels.
The location was great, close to my family. Very clean. The reception staff was excellent. We ate breakfast there. Great food choices. Very tasteful. The staff was excellent.
Stayed in May 2023
Reviewed: 26 April 2023
Michelle
United StatesThe indoor pool was closed and that is the only reason we had picked this hotel . Make sure you call to see if it's working Before your stay.
In a great area. Breakfast buffet was yummy & complimentary due to the pool being closed during our stay.
Stayed in February 2023
Reviewed: 14 January 2023
William
United StatesSad that the pool was closed. Lighting in the room could be better
The breakfast was incredible. Freddy and the other restaurant staff are friendly and helpful.
Stayed in January 2023
Reviewed: 29 October 2022
Randel
United Statesno hot tub
clean and well maintained
Stayed in October 2022
Reviewed: 24 October 2022
Kyle
United StatesPool was very cold. As well as the area its self, a guy took temp with his apple watch and it was 65.8° not the 81° they claimed. Old lady with cane never answered the front desk phone. Asked for extra pillows every night and didn't get them until our last night of stay. On the second night kids were running around knocking on room doors until 2a.m. No security there.
Breakfast was excellent. Morning staff was very sweet. Especially one, "you know who you are!" Was clean and mostly quiet.
Stayed in October 2022
Reviewed: 16 October 2022
Jason
Maltadue to lack of resources occupied rooms were not cleaned ; only upon request.
close proximity to work
Stayed in October 2022
Reviewed: 21 August 2022
Norman
United Statesnone
centrally located
Stayed in August 2022
Reviewed: 7 August 2022
Davi
United StatesThe breakfast is very good and tasty. Every day we have bacon available in addition to the delicious cupcakes that the kitchen team prepares every day. They prepare fried eggs and stuffed omelets according to the guest's taste.
Stayed in August 2022
Reviewed: 27 June 2022
Pamela
United StatesThe bar, which had a sign stating that it was open every day, was closed on the Saturday night we wheeler there, and the outdoor seating areas could used some sprucing up. They were a bit neglected feeling and glum. The exterior of the hotel also could use some sprucing up. Finally, the price - $200/night - was a high, given the location and lack of the amenities/facilities mentioned. However, the pool seemed nice.
The cleanliness and seemingly recent refurbishing of the room (carpet and furniture).
Stayed in June 2022
Reviewed: 20 June 2022
John
United StatesThe room was very clean and well appointed although the hallways could use some updating. It's a bit more isolated so expect a short drive to groceries, restaurants, etc.
The pool and weight room were great. Updated equipment in the fitness room and the pool was immaculate. The breakfast was out of this world and there was even a staff member who was making omelets to order.
Stayed in April 2022
Reviewed: 20 April 2022
Susan
United StatesThe little ants in the room and bathroom were not acceptable.
Location and breakfast were good.
Stayed in April 2022
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