911 Fifth Avenue, Downtown San Diego, San Diego, CA 92101, United States
#199 of 238 hotels in San Diego
Guests' ChoiceBased on 22 hotel reviews
7.5Cleanliness
8.6
Comfort
8.6
Location
7.6
Facilities
8.2
Staff
8.6
Value for money
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 22
Reviewed: 16 April 2022
Nicole
United StatesWe stayed here three years ago and the location was fun & lively one of the reasons we rebooked here! This visit the surrounding area seems a bit run down and lots of homeless people camped out front close to entrance. The police frequently came by to ask them to leave and each time we witnessed (waiting for valet) the squatters would yell profanities and argue. Made it uncomfortable especially with our small children witnessing.
Very clean and spacious, beds were comfortable. I always pull all sheets off and check the mattress when I stay in hotels, this one was spotless! We love the dishwasher in room, full fridge with ice maker and stove top! The sitting area is a good size and comfortable. The bathroom is also a good size, you don’t feel cramped!
Stayed in April 2022
Reviewed: 10 June 2021
Francine
United StatesDid like the room not being cleaned everyday.
Location was good.
Stayed in June 2021
Reviewed: 7 March 2024
Therese
United KingdomDidn't stay as they cancelled at the last minute
Stayed in January 2024
Reviewed: 10 January 2024
Daniel
United StatesThey shut off the water all day the one full day we were trying to rest, they charge 40$ for valet parking every night... Which comes in handy, but just shouldn't go left unmerited
It had a huge room, with great access to gaslamp district amenities.
Stayed in January 2024
Reviewed: 1 May 2023
Loren
United StatesI received a call weeks after booking, 2 days prior to arrival, saying that due to circumstances, they could not honor my reservation. This is a first for me, personally, and I travel a lot.
Stayed in April 2023
Reviewed: 6 March 2023
Jayne
AustraliaAfter several emails to the hotel & 1 to Booking.com I still unable to receive a copy of the invoice for the stay to enable me to reconcile may credit card statement, very poor service.
Stayed in February 2023
Reviewed: 6 December 2022
Maureen
United Statesnoisy outside, but was prepared with earplugs which the hotel provided
very friendly staff, super clean and easy to walk to everything
Stayed in December 2022
Reviewed: 23 October 2022
Jean
United StatesThe staff were rude when I originally called because I was not a member When we arrived with family that were members - we were treated like second class citizens That was the worst water quality I have ever experienced - there was a gross film on me after my shower
The rooms were large and clean
Stayed in October 2022
Reviewed: 19 November 2021
Leif
Mexicolocation
everything
Stayed in November 2021
Reviewed: 15 November 2022
Anonymous
United Stateshomeless problem
clean
Stayed in November 2022
Reviewed: 9 May 2024
Vivian
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 8 May 2024
Mitchell
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 8 January 2024
Leo
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 6 December 2023
Rosaly
MexicoThere are no comments available for this review
Stayed in December 2023
Reviewed: 3 December 2023
Esther
United StatesThere are no comments available for this review
Stayed in November 2023
Reviewed: 21 November 2022
James
AustraliaThere are no comments available for this review
Stayed in November 2022
Reviewed: 7 October 2022
Pete
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 1 July 2021
A
United StatesThere are no comments available for this review
Stayed in June 2021
Reviewed: 4 February 2024
Tanya
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 9 January 2024
Pedro
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 30 October 2022
Prussel
United StatesThere are no comments available for this review
Stayed in October 2022
Showing 1 – 22
Büdelsdorf, Germany
Budapest, Hungary
Radda in Chianti, Italy
Ironbridge, UK
Amherst, USA
Granada, Nicaragua
Vama Veche, Romania
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content