124 Royal Street, French Quarter (Vieux Carré), New Orleans, LA 70130, United States
#98 of 172 hotels in New Orleans
Guests' ChoiceBased on 2985 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.0
Staff
8.7
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 2 April 2024
John
United StatesNo complaints
Location in French Quarter
Stayed in March 2024
Reviewed: 2 April 2024
Steve
United StatesNot knowing about mandatory valet, but worked out.
Stayed in April 2024
Reviewed: 2 April 2024
Gladys
United StatesSmall bathroom! No breakfast! They did have coffee & tea in the room.
Great location to everything, restaurants, antiques, art galleries....
Stayed in April 2024
Reviewed: 2 April 2024
Nyree
United StatesRead above
The location of the hotel was great, it was the location of the room. We was given the higher floor yes but, we was told our view would be looking over the city’s view when in fact was a back alley way and half of a side street. Was upset about that part, the bathroom was very small it had more sink then bathroom, toilet was very low not good for older people. The door and sink were very close were you had to slide through.
Stayed in April 2024
Reviewed: 1 April 2024
Maria
United StatesOur bathroom smelled musty. I paid for a room with a partition and did not receive that.
Staff were friendly and helpful. The location is perfect.
Stayed in March 2024
Reviewed: 31 March 2024
Garvey
AustraliaThree of us staying in a room and there were only coffee and creamer and cups for two: requested an extra one but it never arrived. Picked it up from reception.
Great location and comfortable.
Stayed in March 2024
Reviewed: 30 March 2024
Ronald
United StatesThe view from our room was of the roof of the building next door. Not exactly a scenic wonder. LOL
Friendly, professional staff.
Stayed in February 2024
Reviewed: 29 March 2024
Kathleen
United StatesI had a disability room and it was very inadequate. It had wider doors and grab bars around the bathtub period. There was no grab bar by the toilet. It was a job that was painful every time I needed to get up. I finally started going down to the pool floor to use the restroom to minimize my pain but the restrooms were locked outside of pool hours. I had to request every thing about getting my room cleaned including trash removal.
Location and staff.
Stayed in March 2024
Reviewed: 29 March 2024
Tyrah
United StatesPaint chipping in bathtub.
Location
Stayed in March 2024
Reviewed: 25 March 2024
Martha
United StatesNothing
The location. The security
Stayed in March 2024
Reviewed: 20 March 2024
Allan
South AfricaNo kettle to boil water for tea
Central location
Stayed in March 2024
Reviewed: 20 March 2024
Angelina
United StatesThe room didn’t have a fridge so we had to keep getting ice from the hall ice maker
Property was clean and helpfully staff . Mario the concierge was amazing . Extremely helpful and just charming personality Hotel is close to everything
Stayed in March 2024
Reviewed: 19 March 2024
Andrea
United StatesI didn't like the rooms. They were a little outdated. They lacked a mini fridge and microwave.
I liked the location that it was in the heart of the french quarter.The staff were respectful.
Stayed in February 2024
Reviewed: 19 March 2024
Kurtis
United StatesNothing
Location! Friendly staff!
Stayed in March 2024
Reviewed: 18 March 2024
Amanda
United StatesThe location of the property is ideal for walking anywhere in the quarter, the riverwalk, and canal!
Stayed in March 2024
Reviewed: 18 March 2024
Mervyn
United KingdomNothing
Central
Stayed in February 2024
Reviewed: 18 March 2024
Donna
United StatesIt’s somewhat dark…. dark paint and flooring. Very small bathroom.
Great location, clean and comfortable room, staff was very friendly.
Stayed in March 2024
Reviewed: 15 March 2024
Ashley
United StatesLocation was great
Stayed in March 2024
Reviewed: 11 March 2024
Sinead
IrelandThere are a lot of poor unfortunate people on the streets near the hotel and is very sad to see this
Location of hotel is excellent, we could walk to everything we wanted to do
Stayed in March 2024
Reviewed: 10 March 2024
Tracy
CanadaThe room was a good size and staff were very helpful.
Stayed in February 2024
Reviewed: 10 March 2024
Tracy
CanadaHVAC was noisey off and on.
The location was great. The room was huge, and the water pressure was really good. The staff were super friendly and helpful.
Stayed in March 2024
Reviewed: 10 March 2024
Sonja
United StatesThe staff The location The cleanliness
The property was very clean and the staff very friendly.
Stayed in March 2024
Reviewed: 9 March 2024
J
United StatesIt’s a little outdated. The mini fridge wasn’t that cold
Stayed in March 2024
Reviewed: 8 March 2024
Baker
United StatesThe location and the friendliness of the staff and other guests
Stayed in March 2024
Reviewed: 8 March 2024
Todd
United StatesThe rooms were dated but comfortable
Located close to where we wanted
Stayed in March 2024
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