400 Arch Street, Philadelphia, PA 19106, United States
#61 of 89 hotels in Philadelphia
Guests' ChoiceBased on 2468 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.1
Facilities
7.9
Staff
8.6
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 29 May 2024
Jane
United StatesThe rooms need a refresh. A little dated.
The great location and super comfortable rooms, especially the beds.
Stayed in May 2024
Reviewed: 28 May 2024
Rodrigo
BrazilParking "outside" hotel. High parking fee.
Location is perfect, close to all major "Bus tour" stops, close to bars and restaurants. Room was good, everything working and comfy. Bed was ok.
Stayed in May 2024
Reviewed: 28 May 2024
Laura
United StatesRooms could use a little updating but was very clean. Hotel is close to the fire house across the street so expect the fire trucks could go off in the middle of the night.
Great location near the liberty bell and independence hall. Also had to go to Jersey a few times and was very convenient to the Ben Franklin bridge. Shower water pressure was good
Stayed in May 2024
Reviewed: 27 May 2024
Bonnie
United StatesPrice of the food in the restaurant too high. A glass of ice tea- $5.00!
Location
Stayed in May 2024
Reviewed: 26 May 2024
Andrea
United StatesHad a beautiful view from the 7th floor facing east. Saw the sunrise every morning.
Stayed in May 2024
Reviewed: 22 May 2024
Boonliong
SingaporeThe location was fantastic. Right in the centre of the historic area
Stayed in May 2024
Reviewed: 20 May 2024
Robin
United StatesLocation to historic sites
Stayed in May 2024
Reviewed: 19 May 2024
Sabrina
United StatesThe hotel room was very old. It had carpet and it smelled musty. The bathroom was ADH, but didn't have a floor lip so the floor was getting wet. Bed not comfortable.
It was convenient
Stayed in May 2024
Reviewed: 16 May 2024
Ibrahim
EgyptThe service in the breakfast restaurant was poor The hotel didn’t refund me the extra charge to my card after check out
The location is very good with very comfortable and capacious rooms
Stayed in May 2024
Reviewed: 14 May 2024
Daniela
BermudaParking is pricey, but the in/out option take away some of the sting, otherwise nothing much negative that I don't expect at any hotel.
Good area not too far from the mix of Market Street. Parking is also convenient. Area feels fairly safe as well. Front desk staff we encountered were helpful and pleasant. Have found rooms to be clean and comfortable with each stay. Beds are comfortable.
Stayed in May 2024
Reviewed: 14 May 2024
Lori
United StatesThat parking was about $40 per night for guests
Loved that we were able to Walk everywhere that we wanted to go! Location was great.
Stayed in May 2024
Reviewed: 8 May 2024
Kimberly
United StatesThe room we had this time was very noisy. We were on the corner near the fire department and could hear every time they went out and came back in. Also, the traffic was heard, and it was busy. We did not experience this when we stayed here before on the other side of the building.
This was our 2nd stay here. I love the location to everything. The staff was friendly and helpful. The bed and pillows are comfortable. If you drive the parking garage is right there, even though it costs extra it is nice to have it close by.
Stayed in May 2024
Reviewed: 6 May 2024
Donnie
United StatesThe weather was horrible during our stay.
Great atmosphere. Friendly and courteous staff.
Stayed in May 2024
Reviewed: 5 May 2024
Wendell
United States?
location !
Stayed in May 2024
Reviewed: 27 April 2024
Latcholia
United StatesLocation
Stayed in April 2024
Reviewed: 18 April 2024
Rgabay
IsraelThe parking price was high however, we looked at the other options of parking in other places or using the car inside the different district, so the parking was actually cost-effective.
We liked the hotel staff, who were very efficient and kind. The location is excellent within the historical city center and in a walking distance from main attractions. Comfortable mattresses and large rooms. Excellent coffee shops and restaurants in 5-10 minutes walking distance, which enabled tasting different breakfasts in different places and no need for hotel breakfast. On-site parking garage.
Stayed in April 2024
Reviewed: 14 April 2024
Marie
United StatesClean and convenient
Stayed in March 2024
Reviewed: 12 April 2024
Simeon
United StatesRooms are a bit dated and the clientele is more on the MAGA-side.
Location
Stayed in April 2024
Reviewed: 9 April 2024
Lysandra
United StatesThe parking and the restaurant. Went for breakfast on Saturday morning waited over an hour for the food which was not worth the wait. Spent almost $100 for two people.
The location was great
Stayed in April 2024
Reviewed: 8 April 2024
Mariana
CanadaThe personel was not very friendly and the cleaning not good enough.
The location
Stayed in April 2024
Reviewed: 8 April 2024
Caren
United StatesWe had reservations for a deluxe king room and at arrival were told that they were not available and gave us an accessibility room, we were ok with the change but in the shower, the water going everywhere was very uncomfortable and slippery and nothing was really sturdy in the bathroom overall.
Staff was great, location was perfect, overall stay was very good, my partner and I had an amazing time and the value of the place was 100/10.
Stayed in March 2024
Reviewed: 3 April 2024
Ronald
United StatesVery comfortable beds and check-in staff was nice along with the restaurant staff!
Stayed in March 2024
Reviewed: 2 April 2024
Michael
United StatesStaff were very friendly, good location
Location and staff
Stayed in April 2024
Reviewed: 1 April 2024
Nick
United KingdomSome fixtures and finishes showing their age, but otherwise fine. All very clean still.
Great location, staff very friendly on check in.
Stayed in March 2024
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