Layout was interesting but not bad at all

The property is gorgeous and serene

Stayed in March 2024

Yoga class was cancelled- which was a major draw of the property Dinner for two (all vegetarian) was over $120 and there are very few other dinner options in the area - the food was good but not $60/person good

Good breakfast Room very clean and comfortable Quiet, peaceful grounds Good activity room, large pool and whirlpool (open until 6pm)

Stayed in January 2024

Good

Good

Stayed in October 2023

The overall atmosphere was a bit cold. The Spa was a bit "clean" as in terms of too big, too cold. Sauna was also too cold. No windows in the spa area

The rooms were super spacious and beds where comfortable

Stayed in October 2023

Great amenities.

Great facilities!

Stayed in June 2023

No even one vegetable for breakfast.

Bucolic

Stayed in September 2023

Quiet, clean

Stayed in July 2023

The outside needs TLC. ITs rundown and needs some landscaping and gardening to Make you feel welcome.

Friendly staff and very comfortable large room.

Stayed in July 2023

Poor wifi. The dinner option was more unhealthy than advertised and I thought there were more walks on the estate. The walks are in the surrounds. Not a big deal. Would stay again

Excellent facilities. Beautiful view over a lake. Great staff.

Stayed in June 2023

I didn't like that the Juice Bar was only open on the weekend and the price of spa services were very high.

The cleanliness was fantastic. The breakfast buffet was better than expected except for the fact that there was no meat, but I get it. Beds were comfy. The bathroom had a beautiful shower and a heated bidet seat within the private toilet area. The fruit infused water was a delight.

Stayed in July 2023

The pool was freezing, both hot tubs were freezing cold. The expense for lunch & dinner were too much. Lunch should be half of dinner price.

I enjoyed the breakfast, lunch & dinner friendly staff, yoga & meditation staff, gym & mud therapy.

Stayed in June 2023

unfortunately some of the facilities weren’t working still (hot tub, etc) and some of the facilities looked worn down (stains on the robes, carpets, etc) also there are hidden fee’s (a whopping $100) that they don’t tell you about when booking through booking.com

the place is really pretty and has a great spa vibe

Stayed in May 2023

Canada geese. on flew at me out of nowhere and then chased me. very scary. Also indoor pool amazing but not heated at all. so unless you truly are a polar bear it probably is too cold for you!!

Grand place.

Stayed in April 2023

The pool and hot tub heat pump is broken and showers cold!

It's wonderful. Luxurious, great yoga classes, amazing big rooms

Stayed in May 2023

I got the impression that not many people were there yet the place is so huge and meant to accommodate many more people. There isn’t a lot of staff and things like the pool heat wasn’t working. Sad because the place has potential but it’s obviously struggling.

Breakfast and location was good. I enjoyed my spa time for the most part. The place is huge and has lots to see.

Stayed in April 2023

On purpose I approached her TWO times to make sure that $63 was the only charge I'm gonna get because I had one dinner and bought one bag. She said yes. The next day when I'm already home I get another separate charge for the bag, of $19.44. I call them back she picks up again. I tell her the dinner was how much? She says the dinner is $65. But we charged you $63 (probably because I didn't eat anything, because I'm not a vegan. they have no meat there). I call booking (on booking it says $50) they call them and demand refund. I'm still waiting for it. They told me it's gonna take about 12 days(???) but whatever. One thing I can be sure of, if Michael was there those 3 days he would never allow this situation to happen. On the day 2 there was also a fire alarm and they were trying to make people get out of the buiding half-naked, thanks God I managed to take my coat with me. So all in all, the only good and helping hand was Michael. The guys in the dining room were above and beyond. The woman, who accompanied me to watch a movie together was very nice, I think she's a nurse. The housekeeping indian men was very nice. The rooms were clean. There was a steam shower, they told me it's gonna heat up in 20 minutes, I waited for an hour, it still heated up to"warm" but never to Hot. Guys, you better not go there in winter. Probably in summer it's gonna be much better. But still. I pay sooooo much money for 2 days. It could be a lot better. A lot. But Whatever. It was an experince not to repeat again. Thanks to all the big stuff who treated me nice and warm. I will be back to you in summer to make sure that winter was the reason of all small kicks.

So, I'm gonna write a bit long review. First of all - the location is very nice, snowy, but very very far. If you don't drive there let me tell you, there are no local Ubers or Lyfts. There was only one local taxi service that worked and it took them an hour to pick you up. The next day when I needed a Lyft to go back home, which I pre-ordered like three days ago, the driver already knew everything about my biography (welcome to the village). It was probably the same darn taxi service which reincarnated into Lyft)) Imagine you are right at the end of the world. Ok. Now what about hotel itself: First day I go there and the reception guy is Michael. He was really best of the bests. He explained everything to me. He was just up and down. The pool guy was away, I couldn't use the pool, he organized me a free bathtub instead. Thank you Michael, you were the best. BTW: They are completely shortstuffed. When you enter the welness floor there is just no one to help you out there. Unless you order a procedure beforehand. No reception, no one to help. Nothing. Day two: The pool guy is already there by 10am. But the pool is just freezing. It was impossible to enter. I am sure they didn't even care to heat it. But ok. Still day 2: Another woman on reception. A woman of her 50s, with light brown long hair, who definetly didn't like me and didn't even scratch her teeth to pretend to like me. She was comletely UNNICE. I asked her for help for a couple of times, she told some blsht to quickly get rid of me, because I was on her way of talking on the phone on her personal topics. I'm sorry, Mrs. Monticello, I just thought that I can come to you when I needed because you frkn work there. I even asked her for another phone number of taxi service she said I don't know, I went to another receptionist girl she told me with pleasure. I was just praying Mrs Monti weren't there when I checked out, but I was unlucky enough. Cont>>

Stayed in March 2023

the food is overpriced for dinner and lunch, def not worth the $$.

that they provide flip flops, robes etc

Stayed in January 2023

Pool was too cold to get into and the hot tubs weren’t working. The balcony of our room clearly hadn’t been cleaned, there was a melted chocolate cake and a cup of cigarette butts left there

Bright and airy, good size rooms, good food, pleasant staff.

Stayed in January 2023

Cold swimming pool - not possible to use.

Food was great! Sauna in the room. Quiet.

Stayed in January 2023

The facilities were great and very spacious. There were only very few guests on site, so they automatically gave us a room upgrade. Very few people in the yoga classes, making them semi private.

Stayed in November 2022

The hotel is equipped with an amazing indoor swimming pool: huge and beautiful. Too bad the WATER WAS COLD and the swimming pool area freezing.....impossible to use the pool during the winter time in this conditions! Considering that Outside was 24F (-5 C) degrees you need to warm up the location and heat the water. There wasn’t room service or chance to take out the food from the restaurant to the room: very bizarre! The housekeeping service was totally absent. We left the room after the first night and went for breakfast and took a walking....as we get back the room was still undone..... bed not made, bathroom not cleaned, garbage bins still full. Nobody showed up the rest of the day. We had to make our own bed, collect the rubbish and put in order. There wasn’t an ATM... if you need cash “FUGGETTABOUTIT”! An immense hotel like that should have at least an atm machine.

beautiful hotel structure, equipped with many comforts and with the possibility of practicing yoga and similar activities, enjoying massages, practicing physical activity in a large, clean and well-equipped gym. hotel immersed in the greenery of a beautiful forest overlooking the lake and with the possibility of going for walks or bicycle rides. excellent and plentiful breakfast. friendly, welcoming and professional staff. A 5-minute drive from the town of Monticello.

Stayed in January 2023

Ok so 1st of all - Here is a list of all the things that were NOT working the entire time we were there The HOT TUB which is also the "waterfall spa" pictured in the photo of the pool. The Large Steam Room near the Pool The Large Sauna near the pool There were only 6 bikes available for a hotel with an easily 300 guest capacity so while we were some of the only guests there the bikes were never available for our use which was a bummer cause it looked like a really nice place for a ride - they have their own trails. We had to figure out how to make the little steam rooms work that were located on different floor so you couldn't really get the pool - steam room - sauna transition to be very smooth . It seems like it's designed more for private sessions - massage - treatments -etc and / or for large corporate groups to come a do yoga and meditate If you are solo or a couple there are better spa experiences out there if you just want to steam and sweat and soak

The Breakfast was ok - for a wellness based center they could have had more gluten free options The Location was idyllic - a beautiful spread of property in the Catskills with a gorgeous lake and beautiful giant trees. There was a problem with our room so they upgraded us to this giant executive suite. It was really appreciated and a super nice room. The pool was nice and the steam rooms and saunas were pretty nice once we got them working. It was a nice quiet weekend getaway which was all we were looking for.

Stayed in September 2022

Many of the facilities were closed, such as the jacuzzi and steam showers. The pool was freezing.

Absolutely gorgeous property, rooms were huge and beautiful with an amazing view! The entire hotel is very relaxing and breathtaking. I would go back just for another night of relaxation.

Stayed in October 2022

Plastic plates in the dining room and plastic glasses in the lobby. If you intend to be a sustainable place - lose the plastic

Stayed in October 2022