402 Parkway, Gatlinburg, TN 37738, United States
#180 of 535 hotels in Gatlinburg
Guests' ChoiceBased on 1734 hotel reviews
7.9Cleanliness
8.1
Comfort
8.2
Location
8.9
Facilities
7.8
Staff
8.8
Value for money
8.2
Free WiFi
7.2
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End of dialog contentReviewed: 13 May 2024
Lesa
United StatesCarpet was not vacuumed.
Excellent location, nice room and friendly staff.
Stayed in May 2024
Reviewed: 13 May 2024
Williams
United StatesThe beds were super tiny and it was fine til my last day I seen 2 roaches in the bathroom!!
The price was good for where it's at!!!
Stayed in May 2024
Reviewed: 8 May 2024
Jeremy
United StatesWhere it was at was the brst
Stayed in April 2024
Reviewed: 7 May 2024
Carolyn
United StatesTV didn’t work a when I called the office no one could help me.
It was comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Charles
United StatesRoom could have been a little cleaner ..It was clean but just could have been a little cleaner ..
Beautiful grounds .. Great location.. Great staff ! 24 hour heated pool is a great bonus !!
Stayed in April 2024
Reviewed: 6 May 2024
Jonathan
United StatesNeeds upgrades on parking and bathrooms
It was close to everything
Stayed in May 2024
Reviewed: 2 May 2024
Deborah
United StatesAlthough room appeared to be clean, the floors may need to be mopped a little more thoroughly. ( I would suggest guest wear house shoes or bring extra socks to wear just in the room) Could use Darkening Curtains, due to the neon lights on the Alpine Coaster parallel to the property. Also may need some acoustic panels for the same reason, to help deaden the sound of the Alpine Coasters and some street noise, from loud cars. But overall- A very pleasant stay!
Staff was friendly and informative. Location proximity to downtown Gatlinburg was great to walk for shopping. Room appeared clean Bed was comfortable I enjoyed the fact that there was an actual tub.
Stayed in April 2024
Reviewed: 29 April 2024
Nativia
United StatesThe bathroom could of been more cleaner.
It felt like home. It was very quiet. It was just a peaceful vacation.
Stayed in April 2024
Reviewed: 29 April 2024
Leslie
United StatesInside pool was cold and needs updating
Private
Stayed in April 2024
Reviewed: 29 April 2024
Natasha
United StatesThe bathroom was tiny. Short toilet with some minor wall paper peeling. It was clean.
We enjoyed the river flowing outside our balcony. The bed was comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
Janine
United StatesOur door kept sticking and it was kinda a shady lock system! However I always felt safe there!
Close to downtown Gatlinburg. Stream running out the back door!
Stayed in March 2024
Reviewed: 23 April 2024
Moore
United StatesStaff, layout of the room, local owners
Stayed in April 2024
Reviewed: 20 April 2024
David
United StatesHot tub is too small, it was always full…which is 3 maybe 4 people at a time. Indoor pool the water was too cold to swim. Outdoor pool was heated, but in below 40 degree weather, not really an option.
Location,location, location.
Stayed in April 2024
Reviewed: 19 April 2024
Tara
United StatesThat there was no breakfast
Almost everything
Stayed in April 2024
Reviewed: 18 April 2024
Jennifer
United StatesThe bed was really uncomfortable. Felt like we were sleeping on a board. Floors could have been cleaner.
Location was nice.
Stayed in April 2024
Reviewed: 17 April 2024
Cayla
United StatesVery little room to drive and park, the rooms still had hair on the floor from previous people.
Looking over the creek and pool were the highlights
Stayed in April 2024
Reviewed: 16 April 2024
Hope
United StatesThe bathroom is tiny and the water pressure is awful.
The inn is directly on the river.
Stayed in April 2024
Reviewed: 15 April 2024
Janice
United StatesThe location of our room
Right in Gatlingburg so we could walk
Stayed in April 2024
Reviewed: 3 April 2024
Michael
United StatesNoce place
No breakfast 😢
Stayed in April 2024
Reviewed: 3 April 2024
Jennifer
United StatesJust a little dated. But honestly this place is so cool we can over look the older furniture and dates interiors.
So cozy and private. The river flowing through the property makes you feel like you are deep in the mountains and not right at busy Gatlinburg downtown. Very homey and the staff was so kind and really cared about our stay.
Stayed in April 2024
Reviewed: 30 March 2024
Gribble
United StatesRoom was a little small
Great location, could walk everywhere! Indoor Pool open late & outdoor all the time. The stream sound made it seem we were in the country, loved it!
Stayed in March 2024
Reviewed: 15 March 2024
Mary
United Statesindoor pool was down along with hot tub
enjoy listening to the creek going by the property from room balcony
Stayed in February 2024
Reviewed: 15 March 2024
Kathy
United StatesCleanliness of room. Broken waterfall and hot tub
Location price
Stayed in March 2024
Reviewed: 12 March 2024
Charles
United StatesClean, quiet and convenient to downtown Gatlinburg.
Stayed in March 2024
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