The tarantula on our room and the fact that Crystal beach you needed to paid for everything ( slides inflables, etc)

The house and amenities

Stayed in March 2024

Amazing facilities. Outdoor and indoor pools a playground, family games absolutely extraordinary. We would definitely return here.

Stayed in October 2023

It was a shame that the crystal beach was closed.

We loved our houses in garden view, with the view of the tennis court. The new crystal view hotel was wonderful, especially the indoor/outdoor pool.

Stayed in October 2023

It was overcrowded (specially pools) and pool weren't warm enough.

It's has very nice views and it's very clean. Amenities are ok

Stayed in August 2023

very quiet place

Stayed in April 2023

If you go on a high season theres gonna be a lot of kids in the pools. It gets very family oriented so take that in mind. The room depends highly on how much you are paying. My room was nice, had a nice view but was not very clean the first day.

Stayed in July 2022

comodidad independencia

Stayed in August 2022

Everything was great, it's just a huge property and we couldn't remember from which pool we could and couldn't access. But again the staff was really helpful

We loved the whole experience, we had so much fun in the pool with the instructor and also had fun with the zumba instructor in the morning

Stayed in March 2022

que hay que pagar por entrar a la crystal Beach

la crystal beach

Stayed in April 2022

Even though the check-in was at 4 pm, they invited me to use the pool and other facilities from 10 am till the room was ready.

Stayed in April 2022

the place is so big that it appears to be needing constant maintenance. the lawnmowers are the constant background noise, there are also construction workers around because they are still developing, in my opinion that doesn’t inspire vacation mood. I had to take a few day off after returning so the stress wears out.

you can take nice photos here. I’ve been like ten times already so it’s becoming a bit played for me but for first timers it’s a great experience. Argentinians seem to love it, or they force themselves to love it, understandably, given that most of them drive like twelve hours to get there, and they indulge in all of the activities so they can after brag to they neighbours back home. but I’ve noticed that they don’t eat at the restaurant, do they bring pasta and rice in their bags? 😘

Stayed in April 2022

Playa y piscina green park

Stayed in February 2022

Just a constructive critic for administrative improvements... Check-In process made in 3 areas takes too long (entrance, reception, green park). The same for the Check-out (green park and reception), more staff required or completely re-engineer the process... Check in time at 16:00 should be improved (14:00 would be perfect to use the facilities in the first day)

Everything is designed for a perfect family time and holidays. The area, the facilities, the activities, the different swimming pools (including the ones with warm water), and crystal beach is perfect. Thanks! We'll come back for sure!

Stayed in January 2022

Beautiful trees all around, beautiful pools, comfortable rooms, fully equipped,easy to access, nice people

Stayed in January 2022

there are no night activities and most of the day time stuff are paid, some with high prices

Stayed in December 2021

Not many restaurants in the resort

Club Houses and amenities are great, Gym, Gym classes and beach service are great. Very quiet in the resort and close to beach

Stayed in January 2024

Horrible customer service, front desk is the worst I’ve seen. Their personal is not trained and not friendly. The restaurant is ok, but very expensive comparing what it delivers. About crystal beach, I paid 25 dollars per person to use the beach, my children wanted to use the tubes and other attractions in the beach. My surprise I needed to pay an extra 50 dollars per person and per day. Absurd! I paid $1.244 for 4 days, breakfast not included. My room was old, bad shower, bed and pillows very bad. Summarizing, don’t go to Solanas. If you wanna have a great vacations, take a different hotel otherwise you will get frustrated.

Honestly, Solanas is a hotel group trying to take advantage on your customers. There is nothing positive I can say about my stay.

Stayed in January 2024

Not enough sockets in accommodation, limited amount of cutlery and plates, only 2 pots for cooking so not enough to make a proper meal, no washing facilities at all on site for clothes which was most disappointing. Water slides cost extra and were very expensive. Internet access was very poor and router had to be changed. Staff on reception seemed to be only monolingual. Bedroom needed a chair and didn’t have one. Hot taps water came out very hot and nearly scalded our kids in the shower.

Swimming pools were nice.

Stayed in January 2024

Extra cost for solanos play games

Crystal beach

Stayed in November 2023

I asked online about crystal beach being open. I spoke with an AI bot who told me it would be. It was the reason I booked and in the end it was closed. Very disappointing to be lied to. Also, the maid cracked the screen on my husbands computer which is how he does his job

The grounds are pretty and the accommodations are nice

Stayed in October 2023

Staff was awful they did not let my elderly parents in and sent them back two hours home told them I wasn't in the resort and they weren't welcome to come in to the front desk

Location

Stayed in December 2022

Full of obnoxious kids. Impossible to relax; even for short periods of time; very loud shrieking and yelling at all hours, even late in the night. While the staff do nothing. Should you confront the parents about their children's behaviour, you'll be told off. There arent' any adult only facilities in the premises where you can escape, either. There's a pool supposed to be off limits to minors, where a family with two kids got the minute we got out of it, the lifeguard, (who was far away all the time) told us so long as they're with the parents all is fine. We complained in the reception and they didn't like that at all! An accident waiting to happen, because it's way too deep for the toddlers and kids splashing everyone else there.-

Nothing.

Stayed in February 2022

NC

Excelte Crystal Beach

Stayed in February 2022

Room view are horrible..... Enjoy looking at cars in parking lot...

Overall nature place is very good

Stayed in December 2021