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Reviews of Hotel Caravan Serail

Chorrakha Street 96 , 140100 Samarkand, Uzbekistan

#95 of 158 hotels in Samarkand

Guests' Choice

Review score

Based on 30 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful place to stay. Hotel in oriental style, really nice stuff and delicious breakfast. Near to center of Samarkand.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    location was very central

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Excellent Service and Great Hotel Decor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The absence of amenities like a kettle in the room which could have enhanced convenience for guests. Additionally, the internet connection was a bit slow which may impact particularly for those needing reliable online access during their stay. Addressing these aspects could further elevate the quality of the guest experience.

    The reception team displayed exceptional hospitality, offering attentive, friendly, and accommodating service throughout our stay. Their attention to our needs truly exemplified five-star hospitality. Not only that the hotel features a timeless decor that is truly stunning.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast coulf have offered a little more variety

    The location is excellent and the front desk staff was suburb!

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Beautiful quaint hotel in the heart of the town
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly Staff, Central Location, Great Breakfast, Good Room Size. Staff especially Otikbek and Assalbek were exceptional in terms of their hospitality!

    Stayed in February 2024

  • Reviewed: 30 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Centrally located, all major sights within walking distance. Comfortable beds, white fluffy towels in the bathroom, great selection of TV channels in all languages, good WiFi, friendly and accommodating staff, generous breakfast. Reasonably priced restaurants and cafes in the vicinity of the hotel. It is the place to stay for a tourist visit to Samarkand. Small but fine.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wc very small . Bath not comforable.

    We liked concept and stuffs. Room is clean brekfast good. Stuffs very kindly.

    Stayed in December 2023

  • Reviewed: 22 November 2023

    9.0
    Another great place to stay in Samarkand
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    All good.

    Staff were super-friendly and helpful - even making me a coffee when I needed to leave before breakfast started. Courtyard was lovely and location was good - 10 mins easy walk from the main sights.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    very kind and helpfull staff

    Stayed in November 2023

  • Reviewed: 7 November 2023

    8.0
    A good stay and hospitable team!
    • Leisure trip
    • Group
    • Single Room
    • Stayed 2 nights

    Everything was fine. I wish the bed for single occupants are a little spacious.

    A hospitable team! They are friendly and pleasant. They helped us with tips to travel around. Good Breakfast. Overall a very good experience. The hotel is also located in nice premises and it is a few mins walk to the market.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hated the drab brown fitted carpet in the bedroom, smelled a little sweet/musty.

    The staff couldn’t be more helpful. The garden is nice to sit in. Wi-Fi good. Breakfast good if a little full of sweets, but all Uzbek breakfasts are like that. Not very close to everything but Samarkand is quite big so unavoidable. Taxis incredibly cheap especially if you ask the staff to order one. Less than two dollars to the airport!

    Stayed in October 2023

  • Reviewed: 27 October 2023

    9.0
    Great stay, would come again
    • Leisure trip
    • Group
    • Single Room
    • Stayed 4 nights

    The shower was a bit small, but nothing too bad.

    Breakfast was great and staff was friendly.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    Comfortable and cosy
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Walls between rooms are a bit thin, but this was not a big issue.

    Very attentive and friendly staff who even prepared for us the melons we had bought in the street. Excellent breakfast, very good WLAN. The main sights are within walking distance. The hotel also has a nice terrace where we spent the late evenings. Definitely good value for money.

    Stayed in October 2023

  • Reviewed: 21 September 2023

    9.0
    Loved my stay there and especially loved the breakfast! I’ll surely stay here again the next time I visit Samarkand.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    All good.

    The location is great - about a 12 min comfortable walk from Registan Square. The room and the bathroom were immaculately maintained. Enjoyed the love and warmth with which they served a sumptuous breakfast. Mr Khabib at the reception speaks good English and he was helpful with suggesting ideas on what all to do around the place in a day.

    Stayed in September 2023

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to Registan Square and Bibi Khanum masjid

    Stayed in April 2024

  • Reviewed: 10 April 2024

    7.0
    Nice location. Close to everything in Samarkand
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room had a weird smell but it was bearable. We were out all day so we didn’t mind. You just need to open the window to let the air change.

    Great location, nice new bathroom downstairs and nice breakfast.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Professional staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This hotel is overpriced in comparison to other hotels offering the same bed and breakfast type... for this price in Tashkent there were also pool hamam and sauna facilities. Its a nice place to stay but overpriced for what it is

    The staff were very professional and helpful, the outside decor is also very nice

    Stayed in April 2024

  • Reviewed: 8 March 2024

    2.0
    My experience with this hotel
    • People with friends
    • Classic Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything smells weried

    Very expensive for the money they charge. No room service Photos are good on the website, but ambiance is very bad

    Stayed in March 2024

  • Reviewed: 18 November 2023

    7.0
    Overall fair
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Bed was broken and noisy and mattress sank in the middle Shower to bath was not set up properly set up since it was fixed and no bidet Security is a concern since the door did not have a latch inside

    Quiet area

    Stayed in October 2023

  • Reviewed: 14 November 2023

    5.0
    Good location but hotel standards could be much better
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was not smelling good and was so small Bed was also not comfortable Place was dusty

    Location was good but overall it was not worth the money But I guess that was the only place we could find at that time.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Overall the rooms are a bit run down, especially the bathroom. The bed was uncomfortable and the room did not feel clean. Walls are thin you can hear conversation in the neighbouring room.

    The staff were very attentive and helped us with our various requests eg. taxi. Breakfast was nice and the location is a short walk from Siyob Bazaar.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Additional tax of 3$ per person per day. One morning there was no water in the bathroom.

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was very tiny, and the shower wasn't working. Even if the staff repaired it, the water was still leaking. I reserved a shuttle from the aiport, no body came to pick me up. Misunderstanding, they don't speak english that much, communicating was very hard

    Breakfast, location, room size, restaurant, decoration.

    Stayed in October 2023

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 1 – 25

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