31 Kongens Gade, 00802 Charlotte Amalie, US Virgin Islands
#6 of 9 hotels in Charlotte Amalie
Guests' ChoiceBased on 479 B&B reviews
7.5Cleanliness
7.9
Comfort
7.7
Location
8.8
Facilities
7.3
Staff
8.8
Value for money
7.9
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Kip
United StatesFor a B+B, the breakfast was nothing special.
Great location with fantastic views of the harbor. Some reviews make too much of the steps up to the property. Unless you have a lot of luggage or are in some way disabled, it is no big deal. I'm an out of shape 74 yo and had no problem with them.
Stayed in April 2024
Reviewed: 27 April 2024
Bradley
United StatesSteep hilltop walk up. Get a room with balcony.
Good location. Can walk to town. Balcony view.
Stayed in March 2024
Reviewed: 25 April 2024
Marlene
United StatesWe are 2 couples in our 70s. One has breathing problems. We were unaware there were so many steps to the rooms. One had 84 steps, the other 97 steps. That's a long jaunt any time you leave and very difficult with luggage. We did have a nice young man help us with our luggage when we left. Just a note, the whole town is built on the side of a mountain, so steps are everywhere. I would suggest you read all the reviews before deciding where to stay in St. Thomas USVI
Very friendly staff. The rooms are dated but clean.
Stayed in April 2024
Reviewed: 20 April 2024
Reynolds
United StatesI will definitely say if you are old, out of shape or overweight…think wisely about your stay. I had a great time, but I know that the stairs could be difficult on people with limitations. I really can’t think of anything I disliked about the stay. I do wish there was a little bit more space in the refrigerator or even microwaves in the room. It’s a bit outdated, but at the same time if you want a resort experience, go to the resort.
I absolutely loved the location and beauty of this hotel. It’s a very authentic island experience right in the middle of everything in Charlotte Amalie. I read a few reviews where people said that the staff was rude.. I had no such experience. I was able to meet the owner as well. They all treated us like family and made us feel welcomed. Very conversational. This is a very humble environment. If you come with your nose in the air, you will receive the treatment that was mentioned in the bad reviews.
Stayed in April 2024
Reviewed: 17 April 2024
Thomas
BermudaBreakfast was very basic. But for the price they don’t really need to include breakfast!
Rooms are dated, but very clean. There is a lovely relaxed vibe. Location couldn’t be better. WiFi is as consistent throughout my stay. Great views and easy walk to restaurants and shopping. The hill however is quite steep and access both to the property via pedestrian walk and around the property itself includes a LOT of stairs.
Stayed in April 2024
Reviewed: 15 April 2024
Jage
FranceLots of mosquitos in room and broken mosquito screen.
View and pool
Stayed in April 2024
Reviewed: 13 April 2024
Marcin
PolandIt was a bit steep and tiring to get up to the hotel reception with luggage. Some older people had problem to get there walking with all their posessions
Very good location Nice staff Great view for the city Good price - one of the best on the island Nice breakfasts I liked the shared shelve
Stayed in March 2024
Reviewed: 11 April 2024
William
United StatesBreakfast was ok
Great views from room
Stayed in April 2024
Reviewed: 5 April 2024
Jage
FranceNothing
Location. View. Chilled vibe. Pool.
Stayed in March 2024
Reviewed: 31 March 2024
Scott
United KingdomThere was some fresh fruit and yogurt at breakfast but more would have been nice
Galleon House is a comfortable hotel with excellent views over the hills and harbour, a nice pool and two great open air hang out spots (one covered breakfast area plus a second area by the pool) where you can hang out all day. The gardens interspersed around the property are stunning, there are hummingbirds and a few shy lizards, and the staff are warm and helpful.
Stayed in March 2024
Reviewed: 25 March 2024
Mathew
United StatesBe aware there are a LOT of stairs to climb to get to reception and they can be rather steep. I had a room that was converted from the portch with shared bath down the hall. Bathroom Shared with the dining area breakfast guests and other guest rooms. Also in close proximity to the diners. Fan didn’t work, light bulb’s needed to be screwed in to work. Sheets had some stains. Portch conversation to guest room was rough and the room I had was pure basic accommodation which was fine, just not fancy.
Super friendly and helpful staff. Very affordable. Located near shops (mostly cruise ship clientele) and restaurants. Grocery store w/in walking distance. Interisland ferry dock - walking distance. On a steep hillside with beautiful views. Dining patio / reception gets a cool breeze and affords a comfortable place to relax and hang out. Nice gardens and plants along the walkways. I really enjoyed my short stay at the Galleon House in St Thomas
Stayed in March 2024
Reviewed: 21 March 2024
James
United StatesThere were 99 stair steps to get to the top level, a bit much to carry luggage for an old guy like me.
Excellent location. Continental breakfast was good. View was awesome. Staff was very friendly. The pool was very nice.
Stayed in March 2024
Reviewed: 19 March 2024
Jeffery
United StatesBreakfast was not as advertised. only snacks
view was awesome. walking distance to downtown.
Stayed in February 2024
Reviewed: 15 March 2024
Jen
United StatesThe multiple flights of stairs to get up to reception and more to our room. Not very convenient with all of your luggage. Our room needed updates. It was quite run down and there were small bugs flying everywhere. They provided a small breakfast in the reception area but when we arrived later there was no fruit available. We could not locate some one to help because they were usually at the pool cleaning (which always looked great)
There was a great view from our balcony. The pool area was kept up very nicely. There was a good restaurant available directly next door.
Stayed in February 2024
Reviewed: 7 March 2024
Kim
United StatesGreat staff, lovely pool and outdoor lobby, restaurant next door was convenient and delicious.
Stayed in March 2024
Reviewed: 6 March 2024
Eunice
CanadaThere are too many stairs for some people. Breakfast consisted mostly of bagels. Providing some bread for toast would have made it much better, as well real milk for coffee.
Great location, friendly staff, great pool, provided breakfast
Stayed in March 2024
Reviewed: 4 March 2024
Robin
United StatesWould of loved a coffee machine in room and our room was not ready when promised.
location was great walkable to shops and restaurants Breakfast was adequate and worked for us It was nice that they held our luggage 3/4 hours before check in. thank you much appreciated.
Stayed in February 2024
Reviewed: 28 February 2024
William
SwitzerlandThe rooms with shared bathroom are simple but enough to sleep well
Basic breakfast but enough, at least it is free!. Very nice place to sit and hang around on the terrasse. Quiet place and near the center of town
Stayed in February 2024
Reviewed: 27 February 2024
John
CanadaAmount of stairs is just a few.
My fav of this place was the breakfast area view. While breakfast was simple, the view was amazing, overlooking the hills and the bay.
Stayed in February 2024
Reviewed: 26 February 2024
Tom
US Virgin IslandsI just want to emphasize that this property is located high above the city. Please note, you will be carrying your luggage up approximately 3 flights of stairs. Not an issue for us but it may be to some!
Great location! Rooms were definitely dated but in a good way. Very clean, no issues at all! Great pool!😎
Stayed in February 2024
Reviewed: 21 February 2024
Judith
United StatesRoom was described as ‘no view’ which I took to mean no panoramic harbor view, ie maybe just garden or building view. But this was an interior room with no window at all! This should be described more accurately. Walls were paper thin, the tv in the next room sounded like it was coming from our wall.
Location near downtown, we could walk everywhere. (Be prepared for the many steps in the property) Nice terrace for breakfast and relaxing during the day, great view over the town and harbor. Front desk staff was kind and helpful.
Stayed in February 2024
Reviewed: 20 February 2024
Kim
CanadaLots of stairs - some of us had fridges and others did not
Location and view pool
Stayed in February 2024
Reviewed: 20 February 2024
Steve
United StatesBreakfast
The location, the wonderful balcony view,the history,the owner operators Harry and Sonia. The people of St Thomas are very friendly and the beaches are excellent.
Stayed in February 2024
Reviewed: 17 February 2024
John
United Statesthis is a nice and unpretentious place to stay. No frills but clean, great views and a courteous staff. Also convenient to restaurants and shops. Just be ready to climb A LOT of stairs.
Stayed in February 2024
Miranda do Douro, Portugal
Santa Caterina Valfurva, Italy
Panchkula, India
Chattanooga, USA
La Tour-dʼAuvergne, France
Plomarion, Greece
Pula, Croatia
Nikko, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content