136 Hang Trong, Hoan Kiem, Hanoi, Vietnam
#278 of 880 hotels in Hanoi
Guests' ChoiceBased on 116 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 8 May 2024
Abi0385
IndiaExpensive, The library could be larger. Breakfast spread could be larger.
Location,room size,
Stayed in May 2024
Reviewed: 30 April 2024
Mary
AustraliaThe rooms are incredibly small! The pool on the 10th floor was a let down. For a very over all well presented hotel, the pool area is not inviting!
Absolutely in the Best Best Location! Over looking the lake. Hotel lobby is absolutely stunning, Beautifully presented Hotel. Beautiful music each night in the lobby, you can sit and have a cocktail and soak up up the atmosphere. Staff all very nice. We stayed 2 nights, then checked out as we were heading to Halong Bay on an overnight stay. The Hotel kindly offered to keep our luggage. Rooms are very nice, we had a view over looking the Lake. Beautiful bathroom and BIG shower!
Stayed in April 2024
Reviewed: 24 April 2024
Serena
GermanyIts quite confusing to know if you are booking with or without a window. The bar and pool area are nice but not staffed. But otherwise totally wonderful stay!
Location is great, the lobby is wonderful and the rooms are incredibly clean. The staff are very helpful and kind.
Stayed in March 2024
Reviewed: 14 April 2024
Bridget
United KingdomIt was like being in an Agatha Christie set ( which I liked but others may not). Traditional with a pianist playing in the foyer
Location was excellent and the hotel gave us a luxurious finish to our holiday.
Stayed in April 2024
Reviewed: 7 April 2024
Alan
United KingdomNothing.
Very center of the city. Very comfortable. I have stayed here 4 times. Rooms are very smart.
Stayed in February 2024
Reviewed: 31 March 2024
Ravi
SingaporeLocation and ambience
Stayed in March 2024
Reviewed: 28 March 2024
Ann
United StatesNothing
Loved the location. The hotel is beautiful, staff top notch. The room had everything you needed. Had laundry done that was great. All in all a wonderful place to stay. Food was very good also.
Stayed in March 2024
Reviewed: 28 March 2024
Petronella
NetherlandsThe stairs but that is my own problem
Clean, in the centre, great staff that helped me with my luggage up the stairs. Very nice!
Stayed in February 2024
Reviewed: 28 March 2024
Martin
United KingdomThe room was effectively internal with no outside window which I would have preferred, the lobby can become very cold dependent on the weather outside so it not always a pleasant place to sit
This is a great hotel, in the best location, with excellent staff, great breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Peter
AustraliaApricot Hotel is a great location - close to the Old Quarter (5 minute walk away), opposite the water puppet theatre and right next door to Hoan Kiem lake.
Stayed in March 2024
Reviewed: 24 March 2024
Karen
United StatesNothing
The property is beautiful? The rooms are spacious and we loved our view of the lake! The staff was amazingly attentive and friendly.
Stayed in March 2024
Reviewed: 13 March 2024
Issa
CanadaIt would be great if the swimming pool on the roof was heated
The Hotel was so neat and clean and the staff was adorable
Stayed in December 2023
Reviewed: 11 March 2024
Nerissa
AustraliaDrinks very expensive. They have a lovely roof bar but no one goes there. Give discounts to people staying would help.
Location is terrific. Across from the lake but not in the noisy area. It’s beautiful inside the lobby. The huge shower is great too.
Stayed in March 2024
Reviewed: 26 February 2024
Werner
SwitzerlandThe lobby and therefore also the restaurant on floor 2 (atrium style) were very cold (deep freeze experience). Hanoi had a cold spell and it made its way into the hotel. But this was the only downside of our stay.
We staid in the Apricot for 5 nights (Junior Suite). The room was spacious and quiet. Good bed, modern bathroom. The staff was always friendly, cheerful and helpful. They helped us organize two private tours in the area. The breakfast buffet was very nice and offered many options of food. The location is excellent - right in the middle of the old town with Lake Hoan Kiem in immediate proximity. There is a selection of good restaurants nearby, whereby the food of the hotel restaurant is also very nice. We would book the Apricot again anytime.
Stayed in January 2024
Reviewed: 25 February 2024
Originaloverlander
United KingdomOn the first morning we were woken by weird intermittent thumping and groaning as if someone was dragging furniture or similar in the room above. We therefore moved to a similar room on the 3rd floor which had shutters which if opened rather exposed you to the street below. Also at this level the trees blocked the view of the lake. Not worth paying the extra for a room with lake view.
We had a double room with lake view on the 8th floor. You can see the lake, but trees rather interrupt the view. Staff were pleasant and helpful. Location is very good for walking to restaurants and Hoa La prison (recommended).
Stayed in February 2024
Reviewed: 19 February 2024
Dennis
Hong Kongbathroom can be bigger
location is great and their staff members are helpful
Stayed in February 2024
Reviewed: 18 February 2024
Andrew
United KingdomIncredible location, amazing view over the lake. The staff were always helpful and accommodating.
Stayed in February 2024
Reviewed: 11 February 2024
Antonia
United KingdomExtremely helpful staff assisted us with short notice travel plans over the New Year period. We would have been stuck without their help (Jenny, in particular). Also loved the art collection in the public spaces.
Stayed in February 2024
Reviewed: 29 January 2024
Benjamin
AustraliaEverything
Amazing
Stayed in January 2024
Reviewed: 26 January 2024
Ping
AustraliaThe lake view from the room was from the windows in the bathroom, which is a bit inconvenient. There was no smart TV in the room. The buffet breakfast could have included more varieties of food.
We got upgraded to a room with a lake view, so that was a good start! Excellent location. Very comfortable bed and facilities. The staff at the concierge was very friendly and helpful. The freshly made Vietnamese coffee served at breakfast was one of the best we have tasted in Vietnam!
Stayed in January 2024
Reviewed: 11 January 2024
Jasmin
PhilippinesLocation
Stayed in January 2024
Reviewed: 10 January 2024
Kenneth
New Zealandgreat location, nice hotel and staff
Stayed in January 2024
Reviewed: 30 December 2023
Serendipity8
AustraliaStayed one night so it is quite likely that a less than desirableroom was allocated to us. There was a very loud hvac, cooling system noise from 6am till 9pm in room 901, advise anyone who wants a good night sleep to avoid this room.
Central location and ornate hotel with views of the lake. Friendly and helpful staff
Stayed in December 2023
Reviewed: 29 December 2023
Steven
AustraliaLovely hotel,great location
Stayed in December 2023
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