56 Phố Đào Duy Từ, Hoan Kiem, Hanoi, Vietnam
#32 of 879 hotels in Hanoi
Guests' ChoiceBased on 412 hotel reviews
9.4Cleanliness
9.5
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.9
Value for money
9.5
Free WiFi
9.6
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End of dialog contentReviewed: 16 May 2024
Epenesa
AustraliaThis is a fairly new hotel accommodation and there is still some construction and renovation work still being done. I believe we stayed in one of the older rooms and therefore there is still works required to bring this up to standard. Our room was very dark. Dark walls, dark curtains, dark floors and dim lighting. Lighter colours would definitely brighten up and improve the decor in the future.
Great location and very handy to a lot of attractions and walking distance to many restaurants, cafes and street food vendors in the Old Quarter. We especially enjoyed the great service offered by the staff who gave us recommendations for places and food to eat. Brian even offered to take us to a couple of local favourites and placed our food order too. Language is often a barrier when ordering from local vendors, so this was very much appreciated and he went above and beyond our service expectations. Our room was located on the 6th floor and we did not experience any noise disturbances at night despite being in the midst of the hustle and bustle.
Stayed in May 2024
Reviewed: 13 May 2024
Mesut
SwitzerlandThe location of the hotel is the best you can find in Hanoi. All the tourist spots are within walking distance. There are massage parlors, markets and bars nearby. The rooms are nice and modern. I would definitely recommend it.
Stayed in May 2024
Reviewed: 13 May 2024
Don
NetherlandsNothing service is excellent
New nice hotel in the heart of the the Old Quarter. Good vibe and live music at night. People at the hotel are helpfull, friendly and always smile!. Good breakfast, nice soundproof room, kingbed and great shower. Recommend for a relaxing stay.
Stayed in May 2024
Reviewed: 9 May 2024
Adam
United KingdomThe room was great. It was just slightly dusty but that wouldn't stop us from staying again.
We loved the centrality of the location. We could easily get to any of the sites, bars, restaurants and special locations very easily. We liked that it was small and boutique and not crowded.
Stayed in May 2024
Reviewed: 5 May 2024
Kate
United KingdomIt’s not a dislike but a suggestion, perhaps the breakfast could be slightly more varied.
It was very clean, the staff were all extremely friendly (especially Henry and Dinh Lee). We stayed one night when we arrived in Hanoi on the 1st May and then another night when we came back again on the 4th May. The second time we arrived, our room was upgraded free of charge which was a lovely surprise. Although there were some reviews about the noise outside of the hotel, my partner and I barely heard anything and slept very well. Living in a capital city ourselves, we weren’t expecting the noise at the hotel to be as quiet as it was.
Stayed in May 2024
Reviewed: 5 May 2024
Will
United Kingdomnothing!
excellent room, perfect for what we needed visiting Hanoi. Staff were outstanding and gave a wonderful welcome to Vietnam.
Stayed in May 2024
Reviewed: 3 May 2024
Duy
VietnamThe hotel location is great. Staffs were extremely friendly and helpful.
Stayed in April 2024
Reviewed: 2 May 2024
Mihaela
RomaniaI am not a light sleeper so I had no problems with some light noise late at night ( beer street around the corner). But if hou are, just take ear plugs. Is not that disturbing.
Location, location, location. Close to everything, if you like night life … beer street just around the corner. Night market- same. Everything very convenient located. Staff was great even before we arrived. Carefull to support with our questions/ offering suggestions.
Stayed in April 2024
Reviewed: 2 May 2024
Gilbert
United Arab Emirates-Minor issue with ants coming out of electrical outlet, but staff was very understanding and followed up with manager, even for a short few hours stay!
-Comfortable stay for one short night -Clean room -Very helpful and friendly staff assisted us in communicating with airport taxi -Good location in old quarter -Interior is amazing and surprising compared to the street outside
Stayed in April 2024
Reviewed: 2 May 2024
Hsiao
TaiwanWe’re very satisfied with this accommodation experience.Thanks to every staff member for help during my stay, especially the girl in the check in counter. Amazingly helpful. She exceeded my expectations!!
Stayed in April 2024
Reviewed: 1 May 2024
Shubha
IndiaBreakfast
The staff. Henry was great
Stayed in May 2024
Reviewed: 30 April 2024
Neta
IsraelIt was so clean! Feels new. The staff is amazing! Great location but very quiet
Stayed in April 2024
Reviewed: 25 April 2024
Beatrice
RomaniaEvery thing was good 👍
The owner is a great and kind person, who is there for you. Also the staff are very friendly and kind. Very close to the old quarter.
Stayed in April 2024
Reviewed: 20 April 2024
Octavia
FranceVery good location The personal was very kind and nice
Stayed in April 2024
Reviewed: 19 April 2024
Janni
SpainThere was some construction going on next to the hotel. The staff was very apologetic and the work stopped around 4pm, so it wasn't a deal breaker for us.
The bed at this hotel was so comfortable. But other than that the staff was super friendly and helpful. Breakfast had a decent choice of food and it was located very close to everything in the city.
Stayed in April 2024
Reviewed: 18 April 2024
Arlene
South AfricaNothing
The hotel staff go the extra mile in all aspects
Stayed in April 2024
Reviewed: 17 April 2024
Isabella
CanadaGreat location and very helpful staff! Room was very comfortable but quite dark as the window was very small. For such a busy area it was completely soundproof/quiet which was great! Very worth the price.
Stayed in March 2024
Reviewed: 17 April 2024
Collette
CanadaExceptional staff! We highly recommend this hotel. It’s in a great location, room was very clean, with a delicious breakfast served every morning.
Stayed in April 2024
Reviewed: 15 April 2024
Remo
SwitzerlandAmazing hotel and staff!
Stayed in April 2024
Reviewed: 11 April 2024
Arlene&colin
South AfricaNothing
Breakfast was fine and location good
Stayed in April 2024
Reviewed: 11 April 2024
Konstantina
GreeceBreakfast and staff
Stayed in April 2024
Reviewed: 8 April 2024
Konstantina
GreeceMaybe a bit more light in the bathroom to fix our makeup more easily 😊
The stuff was beyond helpful! Good location ,great room, amazing bed!!
Stayed in April 2024
Reviewed: 7 April 2024
Martin
United KingdomPerfectly located in the heart of the bustling old town within easy walk of attractions and great restaurants. The welcome from the staff was exemplary. The service throughout was personal and attentive.
Stayed in April 2024
Reviewed: 5 April 2024
Cosimo
United KingdomThe conditioner was missing and also they didn’t clean the room during our stay of 2 days
I loved the position and the staff that make you feel home. The rooms are clean and we slept comfortably.
Stayed in April 2024
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